Computer Notes February 4, 2010

Accelerated Reader (Renaissance Learning can be contacted with 800-455-0709, e-mail answers@advlearn.com, you can join their listserve at their website of www.advlearn.com (same as http://www.renlearn.com/Default.htm). You need to have the serial number to register the program). They have an e-mail address of answers@renlearn.com. You should include school name and address when writing to them. Registration number is J160-0502-X946-D000-21, this number worked, even though it appears to be zero and then the letter “I” at the end. Disks have serial number of J1600502x946D0002I, which must be entered at http://download.renlearn.com/. Our customer number is 285494. You can also call Technical Support at 800-455-0709. I do not have a registration number for Star Reading, as of 1/04. It does not appear that Accelerated Reader can be sold to individuals, only schools (the minimum purchase is $900 for a small group wi/ a school setting)

1. The Star Manual is used for level testing, it is not needed to run Accelerated Reader.

2. Accelerated Reader is on the Network, not on the iMacs individually in the lab.

3. According to KW, you can log in by using the “tree” icon at the top of the screen. Select login, no password is required. This is true on the iMacs in the lab.

4. Page 2-2 says that any reports you print will only include information available to you. This is true for many items within the program.

5. Page 2-3 says you only work in only one class at a time, even if you have access to more than one. However, you can include information from all of your classes by using the Groups option.

6. Page 2-9 says you should not use the Sample Database that gets installed with the program. A new sample database will be installed if the program ever needs to be re-installed.

A. You must register the program to use “real data” instead of “sample class data.”

7. Password for sample class is the first and last initial in a student’s name. Two students can have the same password. Caps do not appear to make a difference for passwords.

A. Page 3-5 states that if your file does not include student passwords, the student’s first and last initials are used by default.

B. To print a list of students’ passwords, Use the Go Menu to select Classroom Reports, and then highlight Student List. Click the options button and there are about three choices to go through (you select to have passwords included in the report on the third choice). Print the report.

8. If Accelerated Reader Management is active, students may not be able to access the program.

A. If the student part of program is active, management can still access its part of the program, and it appears. AR Management password (9/09) is new room number.

9. Page 2-10 says that there are two difference sets of preferences, one for classroom and one for school in the Accelerated Reader Teacher Management program.

10. Page 2-11 says you can sort lists by clicking at the top of columns.

A. You can even change the order of columns by clicking and dragging with the mouse.

11. Page 3-3 says that a student’s password must be 2-6 characters long and can consist of any combination of letters and numbers.

12. Page 3-5 states that you can import export files from other Advantage Learning Systems products (usually with .exp file extensions). Also, ASCII files can be imported (usually with .txt file extensions). You must use the “Go Menu” to select “students” to be able to import students. Page 3-5 also begins the explanation of what you need to do to make ASCII (text) files that can be imported.

13. Page 3-5 states that if there is a duplicate record to be imported, you are presented with a student comparison dialog box (you can see “Appendix A: Troubleshooting Guide” for more information).

14. Page 3-6 states that commas or tabs can be called delimiters.

15. Page 3-8 explains how to import students (and their scores, if desired) from another computer.

A. Use Accelerated Reader Management and use the Go menu to select students. Choose to export, select students you wish to export. Save the file.

B. On the importing computer, you should not already have the students on that computer (it makes it easier). Make sure there is a class to be imported to. Use the Go Menu to select students, select import, and choose the file.

16. Page 4-8 explains how to unenroll a student. You must use “Go menu,” “Classes,” select the student and choose unenroll.

17. Several places in the manual mention that the command key can be used to select noncontiguous students. The shift key can be used to select contiguous students.

18. Page 3-14 says you can clear locks for some students or all students, if preferred (you must use the “go menu” to go to “students” first.

19. Page 3-16 says that there are two reasons to export students: to make a backup file or to import student information into another Advantage Learning Systems program, such as Accelerated Math or Perfect Copy.

A. Page 3-16 states that if you are using Accelerated Reader on stand alone computers, you will have to create a separate export file from each computer.

B. You can choose to export students only or with “student details.” If exported with student details, their test scores are exported, as well.

20. If you are in the classes section and you decide to use the delete function, it will delete a whole class, not an individual student. I tried to delete one student, but was not able to. I even unenrolled the student and then trying clearing all locks, but I still was not able to. Perhaps should clear the lock on the one student only (instead of just clearing all locks, which ironically may only clear locks on selected students).

I kept getting the message, when trying to delete her, “NA cannot be deleted because N is enrolled in the following classes: Star Reading Management Class: Zelenski Teacher: Zelenski, Ryan.” I tried "clearing all locks," then only the lock on her name, but I had no luck. I went back and found that she was, then deleted her from Star Reading, but still keep getting the message in AR, even after restarting. I e-mailed answers@advlearn.com to ask. Another idea would be to delete Star Reading. I got a reply from Kris Smith and he suggested running AR Data Doctor and SR Data Doctor to see if the student could be deleted, but it was still not possible. I e-mailed support@renlearn.com again (Kris Smith). Kris wrote and said that I might have been using the same data location for Star Reading and AR at one time (this was probably set up by Todd in the wrong location). He said to open iMac-37, Applications, Accelerated Reader, ALSData and see if a STARRead is in there (it was). He suggested renaming the STARRead folder to STARRead old, which I did. He was right, I was then able to delete the student. Later, on Room 54’s iMac, I had the same problem. I selected new data locations for Star Reading and Accelerated Reader, and somewhere in the process, I got an error type 11. I was not able to delete students (I was deleting students since I needed to do that to import from the iMac in the computer lab) because of enrolled errors. After restart, I was able to delete students.

21. The setup report shows my G3 All in one as having a PowerPC 750 processor, but it does not. It has a G3 processor. At least some G4’s have a PowerPC 750 processor.

22. Page 8-27 says that TOPS stands for “The Opportunity to Praise a Student.”

23. To enroll students, according to page 4-5, you must use the “Go” Menu to go to the “Classes” screen.

A. Page 4-5 explains that to enroll several students at once, click the enroll button and a dialog box will appear. You can then select students for enrolling, if you click the grade column, you can select several students from a particular grade level.

B. If you select unenroll, only one student will be selected (whoever is highlighted). If you double click on a name, that is a shortcut to unenroll a student.

24. Page 4-9 says that when a class becomes obsolete, you should delete them from the database to keep the database as efficient as possible.

A. Page 4-10 says that when you delete a class, the teacher information is also deleted if that teacher is assigned to only one class.

25. Page 4-14 says to change enrollment for a student, highlight their name. Then select “change enrollment” from the classes menu.

26. Page 4-14 says you must have administrator access to clear a class lockout.

A. Page 4-15 says that a class record is locked whenever someone is working in the class. But if there is a power failure or the computer crashes, Accelerated Reader will lock the class, and you will need to unlock the class record (you do this from the “classes” screen).

B. Page 4-15 says you cannot unlock a class, when someone is working in the class.

27. Page 5-9 explains how to make a Teacher Made Quiz (which is not possible to do with a sample class, according to the Accelerated Reader Read Me).

28. TWI stands for “Read To,” “Read With” or “Read independently.”

29. Page 5-22 says that if a negative number is in the point’s column, then the student was awarded points.

30. Page 5-29 says you do not have to set all the goals. You can give a Point goal or a Book Level goal, but not a certification goal.

31. Page 6-3 explains how to install Literacy Skills Tests.

32. Page 6-10 explains that you can change a student’s response to a question to correct or incorrect. Use the “Go” menu to get to “Literacy Tests” and then select a student, select a test, then select a test question to change the response to. Page 6-14 states that you can delete a student’s test from their records by highlighting the test, then selecting delete, when you are in “Literacy Test” mode from the “Go” menu. To delete Houghton Miffln quizzes, select “Other Reading” from the “Go” menu. Highlight student’s name, select “delete” from the Other Reading menu.

33. Accelerated Reader Read Me says you can use command, M to adjust the size of report on your screen.

A. It does not however, affect the printout.

34. The find menu command can be used on several screens.

35. Page 8-12 says to allow students to take quizzes in Spanish, go to Preferences under the School Menu under the Go Menu.

36. Page 8-13 says that to adjust the Literacy Skills Passing Percent, go to the Go Menu, School preferences, Literacy Skills Passing Percent choice.

A. Page 8-14 shows how to do the same thing, except for the last step, go to Literacy Skills Retake Preferences.

B. Page 8-15 states that if you go to the Login preferences (Go, School Preferences, and Login), you can choose who can clear a lockout (administrator or administrator and teachers).

C. Failures before lockout indicates how many times a student can type in the wrong password, before they are locked out of the program.

D. Page 8-24 mentions that you can select security preferences under the Go Menu, School Preferences. It may not be set up under my version at home, since it is not registered. (you can make a disk that needs to be inserted whenever you want to run the Management program).

E. Page 8-28 shows how to have the TOPS report print automatically (use Go, School Preferences, TOPS report). I am not sure if you can print previously taken quizzes, after the quiz has been taken. I e-mailed support@renlearn.com (Kris Smith) to check on this on 4/25/02. Stephanie Heinen e-mailed me back and said that you can print a TOPS report for a previously taken quiz. Choose Reading Practice under the Classroom (Go) menu, highlight the student’s name that you would like to print a TOPS report for. At the bottom of the screen, highlight the quiz that you want to see a TOPS report on and click Print TOPS report on the left-hand side of the screen.

F. To change whether or not a TOPS report will print, Go to School, Preferences, TOPS Report (Class, preferences, TOPS Report allows you to have Class Settings or go with the schools' settings for TOPS Reports).

G. Page 8-28 says that students can have the TOPS report print in English or Spanish or you can have all reports print in English. You must select it under Go, School Preferences, TOPS and report language. After a student takes a quiz, they have the option of printing in English or Spanish. If a student simply logs in and then selects report, it will only be in English.

H. Page 8-30 says that you can monitor the TWI preferences by using Go, School Preferences, TWI preferences. This will decide whether to ask how the book was read or not.

37. Page 9-6 says that a student can use the mouse to select a letter or they can type the letter on the keyboard.

A. Page 9-8 says that the letter will be selected on the screen, when a student selects it. However, it does not mean that it is the correct answer, necessarily.

38. Page A-5 suggests making a copy of the ALSData folder to back up your files, however, whenever I moved this file out of the Accelerated Reader folder, the information was still there in the program (may not work with 8.1, etc.). I e-mailed answers@advlearn.com to ask about this. Someone did reply (Kris Smith) and said that if you press control and A, you can quit while in the middle of a quiz. This works, you just must enter the monitor password (admin). Tina’s password is books (later, it was changed because someone was accessing it and changing information). However, the quiz is not saved, though. Student must start again from the beginning (I checked this myself). He also said you can look at http://support.renlearn.com/techkb/techkb/1679552e.asp and see the information about backing up the data. He also said that an alsdata folder would not be created with a preview version.

A. Anyhow, the best way may be to export the student information along with details. Then back up on Zip Disk or whatever.

B. He also said that you can use http://support.renlearn.com/techkb/ to look for support answers.

39. The Read Me for AR says that if your computer crashes while creating a book label report or importing a large number of students, increase the memory allocation for the program.

40. After doing a clean install of System Software on the iMac, I had to copy the ALS Launcher, ALS preferences, alsBIGC.dat, alsBIGC.fpt and the ALS Temp preferences files from the old System Folder to the new System Folder to get Accelerated Reader working, so I could log in. Otherwise, I would need the registration number. Also, after I completed a clean install of the system (9.2.1) on a blueberry iMac, the quizzes did not need to be re-installed.

41. Scott Johnson (friend of Mark Wheeler) from Atwater said he could do an hour in-service on Accelerated Reader, if we like. He did not know how much to charge, since he has not done one before (he later said he would not charge us anything, he is very nice). His e-mail address is scottj@aesd.k12.ca.us and his phone number is 357-6517. He seems very knowledgeable about AR.

A. He also said that CTAP could do an inservice that would be more reasonably priced than AR’s prices.

B. He also said that the “Reading Renaissance” conference, held in San Antonio in May is well worth the money. Information can be found at renlearn.com or a link may be found on AR’s home page.

C. He also said that version 5 is much better than version 4. They are currently using an update of version 6. They got the updates on CD, they did not download them (may not be available from the AR website).

42. I copied Accelerated Reader 5.1.2 to the 550 in my room and it ran fine, a little slow, but fine. May need to increase memory allocation from default of 8192 K.

A. Another possibility may be to run Accelerated Reader on a Power Mac (5400), if available.

B. I e-mailed Dennis and answers@renlearn.com to ask about the System requirements. I could ask Scott J. later, also. Dennis said they run it on 2 PC’s in the library, only.

C. Accelerated Reader e-mailed me and said that the tests for Accelerated Reader are not timed.

D. They also e-mailed me and referred me to http://support.renlearn.com/techkb/techkb/1729694e.asp for System Requirements for Accelerated Reader. According to the website, Accelerated Reader requires a 68040 processor (LC550’s have a 68030 processor and LC575’s have a 68LC040 processor) and OS 7.6 to OS 9.x and at least 8 MB of RAM. A CD-ROM, 3.5” diskettes drive and mouse are required. The web pages says that a 68030 processor is required for Star Reading, along with System 7.1 through 9.0. It also requires 8 MB of free RAM.

A. LH tried using AR on an older computer and it seemed to install, but then she got out of memory errors.

43. Books with pink tabs in the library are Accelerated Reader books.

44. There is one CD for tests and quizzes, which can be copied 50 times or more, if we would like.

45. Reading Renaissance Book (from AR conference) could not be located at school or at home, as of 1/25/02.

46. As of 2/2002, students can check out books one at a time from the library (perhaps two in the future).

47. There does not appear to be a way to use the installer for Accelerated Reader to install tests.

A. There is a separate CD for installing the tests.

B. Becky said, as of 3/12/02, we only have the quizzes. KW has one CD with the quizzes (and tests?) on it. I borrowed the set of floppy disks from Rebecca. Comedy, Mysteries and More disk did not have anything on it. Also, there was not a Young Readers - Volume 1 floppy disk.

C. We did not buy the tests, according to KW on 3/13/02. To install the quizzes: open Accelerated Reader Management, Use the Go menu to select quizzes, Install, Select Location (when the window appears, it defaults to the Accelerated Reader folder, any changes made in the General Controls Control Panel do not affect this dialog box), Single click desktop, double click untitled CD (or AR CD or whatever the name is), double click AR Tests, Double Click (choose name of the quizzes to be installed), doubleclick AR Test, Single click Select AR Test.

D. When I originally copied the floppy disks to use for installing quizzes, I simply selected the name of the folder (i.e. Berenstein Bears) when installing the quizzes. There was not a AR Test folder in the File Folders that were originally on floppy disk.

E. To delete a quiz, you must use the Go Menu to get to quizzes. Select the quizzes you wish to delete (you can use command key or shift key to select more than one quiz), select delete from the Quiz Menu, confirm deletion. You can sort by Language, to delete all the Spanish quizzes (they will line up together).

F. When installing quizzes on the iMac in Room 54, after I installed about six or seven quizzes, the next three (or any more) would not install, I got the not a valid location error. Upon restart, I was able to install the remaining quizzes. This happened on two occasions.

G. To see lists of what quizzes are on a CD (or floppy), you can open AR folder and then you will see the numbers of the quizzes on the CD (or floppy). On at least one CD (or floppy) called “Bill Peet and Friends,” you can open the file called “1359539.TXT” from within MS Word (select all files, not just readable files). The txt file is inside the BookLI~1 (it may be that the file is supposed to be named Booklist).

48. CF thought that some of her kids had done 3 or 4 quizzes and had 100 points. But many of my students had taken same number of quizzes and gotten only like 3.4 points, etc. She was mistaken.

A. If a student gets 75% on a quiz, they may get part of the points for the quiz, i.e. 0.3 out of 0.5.

49. DM had an error when trying to log in. When she selected her name, it said, "There is a security problem. Contact the monitor or your Teacher.” I logged in to double check her password and it was "DM.” Then I went to (Go) Students, then I selected DM's name and then clear lock. Then I logged out. DM was able to log in after that.

A. When one student was trying to log in to Accelerated Reader (we now have version 6.22, as of 2/03), he got the error message that “There is a security problem. Contact the Monitor or your Teacher.” I e-mailed RenLearning and they said to use Accelerated Reader Management program to go to Students, then select “Clear All Locks” from the Classes menu. This worked.

B. Later (4/29/03), the same error message occurred (“There is a security problem. Contact the Monitor or your Teacher.”). Clearing all locks did not work. But, after signing in with Accelerated Reader Management and going to students, then selecting RG, then clear lock, it worked. RG was able to log in.

C. AR said that if clearing the lock did not work, you could have everyone exit out of the program and then run the Data Doctor utility to see if that helps with this error. If you continue to receive this error, you will want to make sure that the workstation is reading the correct date and time through your control panels.”

50. To erase a quiz from a student’s record, Use the Go Menu to get to Reading Practice screen (command, R), highlight the name of the student, select delete, confirm deletion.

A. Command, S from the Go Menu takes you to the students’ screen.

51. I got an error one time that said that the date file could not located or was not complete (or something similar to that) when trying to open Accelerated Reader Management, but the problem was that Accelerated Reader Student was open at the same time. After closing Accelerated Reader Student, I was able to open Accelerated Reader Management without any error.

52. The default percentage to pass a Quiz is 70%, but it can be changed under (Go Menu) preferences, Literacy Skills Passing Percentage.

53. To print a class summary, (Go Menu, Classroom), Reports, Diagnostic.

54. One student got a 100% on her quiz. When she tried to retake it, it gave the message “You are not able to retake this quiz. Please see your teacher.” Later, another student tried to retake the quiz, but she had failed. She got the same message that “You are not able to retake the quiz. Please see your teacher.”

A. You must delete the quiz from the student’s record. Go to Reading Practice (under Go Menu) screen. Then select the student’s name (or names), press the “delete” button. As of 10/07, I can not do this on the network version of A.R., only TD can do it (only she can have the admin password). I thought that there was some problem with the program in 10/07, since two students had taken 4 quizzes (other reading quizzes), but the Diagnostic Report-Other Reading showed only 3 quizzes: the problem was that I did not choose a date and the default was to chose from a specific period; it would have been better to choose the whole school year as the date. BTW, I am not able to run the A.R. Doctor Data (the password is admin to start the process, though) on the network because I got an “in use or read only” error.

55. When the students sign in with AR, you can sort books by title, number, etc. by clicking the column. You can quickly get to a book title by simply typing the first letter in the name, when the list is sorted by title.

56. When the students sign in with AR, you can sort books by title, number, etc. by clicking the column. You can quickly get to a book title by simply typing the first letter in the name, when the list is sorted by title.

57. After doing a clean install of System Software on 4/20/02, I decided not to reinstall all the quizzes on the G3/233, to save HD space.

58. When copying one floppy disk to the G3/266’s HD, I got an error type -127. I restarted with extensions off, copied the floppy disk to the HD again, and got no error.

59. When installing the program and entering the code, the name you type in for school prints out on reports (Todd typed in Cybil Crookham as school name). To change this information, Use the Go menu to go to School, Preferences, choose School Name.

60. You can print a student points slip report by going to the Go, Classroom Reports, and select Student points slip form.

61. After downloading the AR CD Utility Installer, you then should install it (only needs to be done one time). Then download quizzes from Ren Learning (got the information from crookham@elite.net mail, on one occasion, the URL was http://download.renlearn.com/downloadcenter_a.asp?confirmationID=266508&ordernumber=ORD1348617&SerialNumber=J1600502X946D0002I&CustomerName=Sybil+Crookham+Elementary+School&CustomerID=285494&Location=\\Onyxkb\Download\&platform=MAC), you must put all the contents of a quizzes downloaded folder in the same folder as the AR CD Utility.

62. To print a listing of all the quizzes, go to school reports, Reading Practice Quiz List.

A. As of 5/16/02, the report was 35 pages. I had to print it in two sections. Originally, I printed the whole document, but then I was not able to print anymore (after page 22 or so, it stopped). I restarted the iMac and the DW and then printed page 23 on.

63. On one occasion (11/02), one of my students had taken an Accelerated Reader quiz, but it did not show up on the Diagnostic report that I ran. I e-mailed answers@advlearn.com to see what they thought about this.

A. Stephanie Heinen, E-mail Support Technician, and Fax: 877-730-2158, Support@renlearn.com replied and said I should run the Data doctor to remove corruption. I did this on 11/26/2002.

64. At an in-service for HM, it was said that we were supposed to get some Accelerated Reader quizzes for the student anthologies. I asked Rebecca and she said we did not.

65. To block students from taking quizzes that are too low for them, go to Classroom, preferences, then select what you would like.

A. I put a block of 2.5 on the Accelerated Reader quizzes for books. Quizzes must be above 2.5. 2.5 and below are blocked for the 02/03 school year.

66. To print certificates, go to classroom, reports, certificate. However, when I tried to do this, I got the message that “There are no students with certifications.” I e-mailed support@renlearn.com to ask about this on 2/5/03. They sent me an e-mail with a link (http://support.renlearn.com/techkb/techkb/1780421e.asp) that had the information. Later, though, I discovered that the certificate reports are not what we wanted, RH had it confused.

A. Students Points Report should go to KW on Friday. Student Points Slips should go to students.

67. As of 2/03, I am no longer requiring students to show me their Accelerated Reader quizzes, when they are done. When students are done with their tests, they can keep them. Alternatively, I can turn the option off to print quizzes, when they are done.

68. If you try to go to TOPS Report under Classroom, preferences, you get a message about not being able to access it because you do not have access privilege.

A. You can change it so that teachers have access to certain school preferences by going to School, preferences, Class privileges.

69. NH uses the password of “20” for her whole class.

70. You can click on the “3rd pencil” to “Take Other Reading quizzes,” which would include HM anthology quizzes. I decided to not do Houghton Mifflin quizzes on the iMac, since the quizzes are networked on the DELL’s and the DEC computer (and students can have more access with four computers); later, though (2/07), I decided to do them (UA time) to be assistive with comprehension. To access the students’ scores, go to Classroom Reports, choose Diagnostic-Other Reading, and then click the “Date” button to select desired dates. A different (somewhat better) way is to go to Classroom Reports, Student Record (and select dates), this report will tell you about AR quizzes and other reading quizzes. TD said that the best time for students to access the computers in the lab to complete AR quizzes is in the morning before school (11/06).

71. To delete points from a student's record, you can use GO, Classroom, Reading Practice. Next, highlight the student and choose the Points Used tab, then click the “Add” button, then type in the number of points student used, then “Add.”

A. You can use the “Edit” or “Delete” buttons only AFTER you have “added” a points used record. Points used records are negative numbers, points awarded are negative numbers.

B. When you use the “Add” choice, the Totals do not appear to operate correctly.

72. The order number for 2nd grade Houghton Mifflin anthologies is ORD1508344-1679987, 3rd grade is ORDD1508344-1679950, and 4th grade is ORD15808344-1679952.

A. I contact support@renlearn.com and Kris Smith replied and said to use ORD1508344 and serial number J1600502x946D0002I to download the titles at http://download.renlearn.com/us/. I did go to the website, but the titles were archived, so I should receive an e-mail within 48 hours (from Sat. 11/8/03 at 1:50 P.M.) to get information on where to download the files.

B. I got an e-mail that said that I need to go to http://download.renlearn.com/us/downloadcenter_b.asp?ordernumber=ORD1508344&serialnumber=J1600502X946D0002I&customername=Sybil+Crookham+Elementary+School&product=AR%2FAR6X&platform=MAC.

C. I did download the files, but when I tried building floppy disks (which I thought I needed to do), the HM anthologies still were not installed. I thought it was because I had made my own “AR Data” file, so I got rid of that. However, that was not the problem (It is better, anyhow, not to create my own data file).

D. When installing HM anthology quizzes, use Quiz Util to Install directly into Accelerated Reader 5.1 or 6.1 dataset, then "select location," go to Accelerated Reader, BaseData, AccReadr. Then select "AccReadr" at the bottom of the window, and then select next.

E. After installation, use Go, Classroom Preferences, choose Other Reading Series, Add, select your preferred grade level, then select "ok."

F. You can also install quizzes by opening AR Management, then School, Quizzes and Tests, then select the tab for Other Reading Quizzes, then select data (see D above for more info, if necessary), then see E.

G. If you "build floppies, it will only install Reading Practice Quizzes and Literacy Skills Quizzes, not "other Reading Quizzes" (HM would fall under "other Reading Quizzes").

H. Booklists contains a list of all potentially installed titles.

I. I tried installing the HM anthologies on the iMac in room 20 with version 5.1.2, but the version does not appear to allow you to install HM anthologies (other Reading Quizzes), so I had to update her version to 6.22.

J. I also found out that I should use the 6.22 AR installer, otherwise, my class shows up on their computer). AR Version 5.1.2 (on School Stuff 2 CD) does not have the same problem.

K. Also, after installing the 2nd grade anthologies, I realized that the story “Dragon Gets By” was not present, but the other 2nd grade stories in the first theme are. I would imagine that the rest of the stories are present also.

L. I think that you can use the management utility in version 6 to install quizzes. You may/may not have that option with version 5.1.2.

M. When choosing the dataset for the Accelerated Reader (i.e. when I tried to on Nancy’s computer), I kept trying to use “Accelerated Reader, BaseData, and then AccReadr, then select AccReadr, but I kept getting an error saying it does not appear to be a valid location. I realized later that Accelerated Reader automatically picks the place for dataset, just leave the choice it makes, it should work.

73. Once you download the quizzes, they can be made into floppy disks, and then transferred to Zip Disks or CDs from the floppy disks, and the quizzes will install.

73. I needed to do a clean install of my System software. When I tried to use Accelerated Reader, I get a message that says "my data could not be located." Kris Smith (SUPPORT@renlearn.com) said that to “find for the files called alsbigc.dat and alsbigc.fpt and delete all occurrences of the files. Next, open the management program and register the program using your serial number.

A. I tried this (even I had since re-installed the program). When I moved the two files (alsbigc.dat and alsbigc.fpt) to the desktop, I had to re-register the program. I think this solution would work in future instances.

74. AR 6.22 Read Me says that the Sample database can be accessed at any time by changing the data location for AR. I made a folder called “Accelerated Reader Data” for use with AR 6.22 on the blueberry iMac.

A. The sample database, however, should not be used to store student data, as the sample data is erased during the installation process, if you ever need to re-install the program.

B. User’s manual is included in the same folder as the installer for version 6.22.

C. To adjust the magnifications on the screen for a report, use the percentage menu at the bottom of the screen, the magnification under Reports, or press command M.

D. The AR 6.22 Read Me says you should boot into OS 9, before using AR 6.22, since it is not compatible with OS X.

75. If you have AR student open, and then try to open AR management, you may get a data location error. However, if you then close AR student and re-open AR management, error should not appear.

76. If you select quizzes and tests from the Go Menu, the upper menu changes. You can go to Quizzes/Tests and choose to export quiz information to see list of installed titles. They are sorted by quiz ID, not ABC order.

A. There does not appear to be a way to get a “key” for AR quizzes.

77. I went to an AR conference at Rivera Middle School and I learned quite a few things.

A. Students can view their points record after they log in.

B. If you have a book without an AR quiz, you may check Renaissance web site to see if a quiz is available. If not, you can make your own quiz. If you go to Schol, quizzes and tests, you can make your own quiz by clicking the add button. Students can make their own quiz, as well; I think they would use the management program to do this. You can then send your quiz in to Renaissance Learning and get the book level from Renaissance Learning for free.

C. Quizzes cost $2.58 each, as of 1/04.

D. If you go to classes, reports, you can access a “Goal setting chart” to get an idea of how many points students should get based on their level.

E. “There is no such thing as an ‘AR book,’” Most books have AR quizzes, but you may need to buy them.

F. Students may want to read lower-leveled book. After all, teachers do it. If students do not abuse it, it is not that bad an idea. Sometimes, the level can be misleading, i.e. The Grapes of Wrath is level 4.9.

G. Some teachers count AR as part of students’ grades at Rivera Middle School.

H. You can use School, prefs, Student Characteristics to make user-defined characteristics for students, if necessary. Then when you go to the students screen to edit them (and click the characteristics tab), you will see the user-defined characteristics.

I. The questions are always given in the same order with AR (to follow the sequence of the story), but the answers are shuffled each time (to avoid cheating).

J. You can duplicate a class from AR to Star Reading, to Accelerated Math, etc. It does not matter which program you start in. Go to school, classes. Then select the class, then go to Class, duplicate. This would normally take youthrougha wizard to duplicate a class in any AR program, but I tried to do this with Star Reading, but I could not. I do not have a registration number for Star Reading, I did evaluate the program, but with sample data, I don’t think you can duplicate a class in Star Reading.

78. Star Reading is used to determine a level for students. Default password for admin is same as AR. I tried to run a level report from Star Reading, but TD said that we are unable to print reports, since when we log in, we cannot do that. However, I was able to print a report with password of admin or 58. The two DELL’s on the left have the Star Reading access, while the one on the right does not (the data location will not work with the Star Reading); also, at least one (and probably more of the laptops allow you to access Star Reading Managament to get a copy of ZPD’s).

79. When logged in with the student’s account on the blueberry iMac (non-admin account), I could not install AR quizzes, even after giving permission and repairing disk permissions with Disk Utility. I had to log in as me to do it. Also, I had to be logged in as myself to run AR Data Doctor.

80. TD tried to install some AR quizzes from a CD, but was unable to because the disk was “locked.” I copied the install files to the HD, then I was able to install the quizzes.

81. I e-mailed answers@advlearn.com to see if there is a way to transfer quizzes from one install to another on the same computer (without having to re-install the quizzes another time).

82. If you go to Preferences with AR Management, you can choose Data Location to see where it is. It appears that HD/Applications/Accelerated Reader is the default.

83. KW said that I could access AR on the network using the “Q” drive, but the “Q” drive was not present. I checked and the AR application has been installed on the DELL computers, but the data location has not been set, so I e- mailed Todd on 3/13/06, to inquire. He replied the next day and said that AR is on the network, but not accessible, because the server is down. I decided not to access AR on the network for now, since it will just cost extra work for TD; for now, I will just do HM quizzes on the iMac (since there is no points involved) and count them in my reading grades. In 10/06, I decided to install AR on the DEC computer. I went to the “L” drive and dragged the alias from there to my desktop. Then I opened it, I had to select “Register this product using a previous installation.”; then the program asked me to choose the data location. I chose the “L” Drive from the popup menu and selected the ALSData folder (on TD’s computer, the Data Location shows as L:\ALSDAT~1\), and then Okay (may need to choose “overwrite”). Anyhow, now my data location shows up as L:\ALSDAT~1, also. I was able to access the rules for all of the students in school about which quizzes they can and cannot take. My password (and the students’ passwords) is 58. On my DEC, the Star Reading Management was on the “F” Drive, but the ALSData file was on the “L” Drive at the root level (I had logged in as rzelenski). On the laptops, Accelerated Reader and Star Reading are accessed from the “F” drive: you do not install them on a client; you must make sure that you have logged in with Novell to access AR and STAR Reading on the laptops. You can access AR Management on two laptops concurrently. AR and Star Reading use the same ALSData folder for data.

84. To complete a report on the other Reading (Houghton Mifflin) quizzes in room 58, use the “Go” menu to access Classroom reports, select Quiz takers – other reading, use group options to choose your quizzes, choose my class, select all students, select other Reading Series, select stories for your report.

85. There does not appear to be a way to see students’ missed questions when taking the Other Reading quizzes. I e-mailed answers@renlearn.com to verify this on 4/3/06. They said it is possible, but to keep in mind you will only see the missed questions if the student passes the quiz.

Using this preference, you can decide what students are allowed to see or do when they take quizzes in the Student program. Anyone who logs into the Management program with the administrator password can change this preference; the results will affect all Accelerated Reader classes.

To change this preference, follow these steps: Click on the Go menu and select Preferences from the School section of the menu. This will take you to the School Preferences screen.

Click once on the General Student preference.Click the [Edit] button to open the General Student Program Preferences dialog box.

In the Reading Practice Quizzes section, you can decide if students will see the missed questions and correct answers, and the total points for the marking period by the quiz results, after taking a Reading Practice Quiz. You can also enable book voting so that the students can rate the book (the results for your class are shown in the Book Voting/Our Favorite Books Report). Check the box by each item you want to enable. Click in a box to check it or to remove the check mark.

In the Literacy Skills Quizzes section, you can decide if students will see the missed questions and correct answers after taking a Literacy Skills Quiz. Check the box if you want to allow students to see the answers to the questions they missed. Click in box to check it or to remove the check mark.

In the Other Reading Quizzes section, you can decide if students will see the missed questions and correct answers after taking an Other Reading Quiz. Check the box if you want to allow students to see the answers to the questions they missed. Click in box to check it or to remove the check mark. When you have finished, click the [OK].

86. As of 7/06, Accelerated Reader is installed on the 3 DELL’s in room 58, but

not the rebuilt DEC.

87. We tried to run Star Management in the library on TD’s Windows machine, but it kept producing a need a “CW3220mt.DLL file” error, it suggesting that reinstallling may help. I did reinstall and the error was gone. However, it then wanted to locate the data file, which I did not know. Todd said that the computer would need to access the correct server (she did not have access to it). He said he will have to revamp her system on 8/8/06.

88. To allow students to be blocked from taking certains quizzes (i.e. for books that are too high or too low), you can go to Clasroom Preferences, Quiz Blocking Rules. You can block a student, class, or grade level.

89. To set the passing percentage for the Other Reading Series, go to Classroom Preferences, Other Reading Series, then set the percentage. I set it for 80% on 10/10/06.

90. On the networked (networked can be an adjective, according to http://en.wiktionary.org/wiki/networked) version, If they miss 1, they do not get full points on the AR network version. If a student gets 80%, they receive partial points. If there are any problems with someone whose computer says that they are already “logged on,” then KW must deal with it. Apparently, there were some problems with the password being given out.

91. TD does not allow the students to use their books when taking the test; students can use the material when taking the OARS or CAT, since the AR books are at their independent level (which should be easier than the OARS or CAT). Tina said that students should check out one or two chapter books per month based on their level (LO tells her students to do one chapter book a week; if they don’t, they may stay in at recess), but all students can check out chapter books. Students cannot check out books that are below their Z.P.D’s, but they can use books that are above their level. According to T.D., if a student’s reading (lower, I believe) level is 2.5 or higher, they are supposed to read 1 chapter book a month. If a student’s reading level is 3.5 or later, they are supposed to read 2 chapter books a month. If a student’s reading level is 4.5 or higher, they are supposed to read 3 chapter books a month. The “E” books are not considered chapter books, but the “F” (short for fiction) books are. If a student cannot take a quiz because of rule 424, it is because the level of the book is too low for the students’ level. Sarah, Plain and Tall and Charlotte’s Web are not on the red iMac DV+ (as of 12/3/06). In Accelerated Reader, students can view their points when they are logged in. They can go to view student record report to see how many and which H.M. quizzes they have taken. You can go to School, Reports; and then see Schoolwide Summary to compare one class with another. Also, when selecting a type of report, often the date of your report appears in the information below where the type of report is selected. You can go to Student Record Report to see a list of the quizzes taken/passed. Also, within the Diagnostic report, you just get the number of quizzes taken/passed.

92. To take a sample student quiz, log in to Teacher Management, go to School, Quizzes and Tests, then select a quiz, then take a sample student quiz.

93. ZPD stands for Zone of Proximal (Proximal is nearest; proximate: proximate is next, nearest). Development, which is a learner's current or actual development level determined by independent problem-solving and the learner's emerging or potential level of development. AR uses the ZPD levels for students, according to http://www.renlearn.com/goalsetting.htm and

http://schoolweb.psdschools.org/dunn/Classroom%20Links/Accel%20Rdr.htm. You can use Star Management on the laptops (from the “F” server) to access ZPD’s for students (password is room number). Use the Go Menu to access Reports, select Diagnostic. To access Star Management on the DEC, you need to access the “L” Drive.

94. There are no Yosemite AR books, as of 12/06.

95. ZPD stands for Zone of Proximal (Proximal is nearest; proximate: proximate is next, nearest). Development, which is a learner's current or actual development level determined by independent problem-solving and the learner's emerging or potential level of development. AR uses the ZPD levels for students, according to http://www.renlearn.com/goalsetting.htm and

http://schoolweb.psdschools.org/dunn/Classroom%20Links/Accel%20Rdr.htm.

96. You can do a word count report (under reports) to get a total number of words read by the class for the whole year.

97. Students are supposed to take only four quizzes per day, but if they take more, the points still count in the program’s total; Tina just deletes them from the AR store points. Anyhow, JL suggested having a sign-in sheet for the students to take quizzes, which may be a feasible idea.

98. I asked Renaissance Learning if it was possible to limit the number of quizzes that a student takes per day, but they said that, “There is not a way to limit the number of quizzes a student takes in one day. If you are not using the Monitor password preference you could set that so students would need a teacher to enter the monitor password before they quiz.” You can set this up by the following procedure (if you have been given permission by the administrator using the Classroom Privileges School preference): “Click on the Go menu and select Preferences from the Classroom section of the menu. If the program asks you to choose the class you want to work with, click on the class name and click the [OK] button. (If you want to change this preference, you can only work with one class at a time.) In the Classroom Preferences screen, click once on the Monitor Password Usage preference. Click the [Edit] button. The Monitor Password Preferences dialog box will open.” I decided to use TD’s idea of 1 quiz at 80% per week, instead of 1 point per week (students cannot guess their way to an 80% score) for Accerated Reader; not recess consequence, but Super Cit. mark. Student Record Report can be used to access the information for the students’ 80% goal.

99. TD has turned off the option for students to know which AR questions are missed (along with the correct answers), since students were using this information to cheat in 5/09.

100. According to AE, AR is not set up on the DEC because the D.O. insists that there is a problem with students accessing teachers’ accounts (i.e. teachers do not sign out and students use the computer); eventually, it may be possible, but for now, it is not (10/19/09).

101. It is not possible for me to access AR when signed in under my name (on the laptop or DEC) as of 12/09 (and most likely will continue to be that way; I asked Andrew about the issue, and it is a district issue); I must sign in under students’ name for it to work.

102. To see students’ scores for one particular quiz, go to Classroom Reports, Quiz Takers – Reading Practice, Group, use the current class; select all students, select name of quiz, go to Date, include data from this school year, finish.

Adobe Acrobat Reader

1. Must have Adobe Serif MM and Adobe Sans MM in Postscript and True Type to open Acrobat Reader.

2. Needs ATM to open. Although, ATM does not have to be in the Control Panels folder, but it must be on (have to restart the computer to turn ATM on or off). If you put ATM into the fonts folder that is inside the Adobe Acrobat Folder, Adobe Acrobat will open.

3. I also got a message saying that ATM will not open with VM on. However, I simply increased the memory allocation of Adobe Acrobat to 5600, 8000 K and it opened fine.

4. 3.0.2 installer actually installs 3.0.1 of Adobe Acrobat Reader.

5. Can only select one page at a time with Acrobat Reader (3.0 and 4.0), can’t select a whole document for copying at once.

6. Could not get 4.0 to open on the G3/233. I increased the preferred size from 6600 to 10000 K, and this worked.

7. Portable Document Files (PDF) are useful for transferring between platforms.

8. If you have a many page document (like 100 pages) with a lot of graphics may have trouble printing. Rob did on his computer with (HP?) printer, so printed it five pages at a time. This worked.

9. When using Acrobat Reader, the big left arrow lets you go back to where you were.

10. The binoculars in the menu bar can be used to search for something.

11. On one occasion, I got an error that said that too many windows were open to print a document, so I closed several applications. I re-opened Acrobat Reader and was able to print. Also, I got an error when opening that said “Unable to find or create the font ‘Times-Roman.’ Some characters may not display or print correctly,” which may have contributed to the problem.

A. Later, I tried to open the tax form 540EZ that was in .pdf format. I could not open it (I got error type -42). I ran DFA, NDD and replaced the Finder, System File and System Enabler files. I also trashed the Finder preferences. I had no luck. Finally, I used Invisifile to make these files visible: Desktop DB, Desktop DF, DesktopPrinters DB, OpenFolderListDF and Shutdown Check. Then I trashed them all and used Techtool to rebuild the desktop. Then I was able to open the .pdf file.

B. Later, I could not open another .pdf file. I closed Claris E-mailer and CW 4.0, then I was able to open the .pdf document (I got an error that said temporarily unable to open document, even though memory was not mentioned, that was probably the problem).

12. Mom got an "Invalid Colorspace" error when trying to open a .pdf file on Mom's G3 (using Acrobat Reader 3.0). I installed Acrobat Reader 4.0 onto her G3, then I opened Acrobat Reader 4.0 and was able to open the .pdf file from within Acrobat Reader and also from the Finder.

13. At https://createpdf.adobe.com/index.pl/2139526402.16939?BP=IE, you can create your own PDFs on line (but only a limited number, according to Tourbus, 6/5/03).

14. Acrobat Reader 5.1 will not install on the G3/266, since 8.6 or later is required.

A. Later, after upgrading to OS 9.2.2, it was able to be installed. After upgrading to OS X 10.2.8, I ran the 5.0 installer again, thinking it would install into 9.2.2, but it did not. I simply installed into OS X, which is fine.

15. At http://www.stclaire.com/safety_sign_builder/ssbl-panel.php, you can make your own safety signs.

16. When using the Blue Shield Providers document, I just used the index of doctors at the back to help me find doctors quicker. Interestingly enough, it would say p. 7 is one doctor, but actually it was page 12 of the document (FYI).

17. You can click the "T" on the toolbar in Acrobat Reader 5 to highlight text for copying. In version 7, click the select tool to be able to do this.

18. Adobe 8.1.1’s print dialog box indicates that Preview is not supported (I tried this with several documents to no avail. I looked with Google and found another user with the same issue, but no resolution; and looking for the answer in Adobe Help was not useful. Finally, I tried version 7.0.9, but it does not alow you to preview documents, either.). Support is $175 for the least expensive plan, and you cannot contact Adobe otherwise; therefore, I decided to trash Adobe Reader version 7 and 8 on the iMac Duo.

Airport

1. Can be used with 350 Mhz or higher iMacs, not 266 or Bondi-Blues. Airport can be used with all iBooks. G3 can use Airport, but need PCI cards (which can be kinda expensive).

2. One computer connects to Ethernet, DSL, ISDN, cable modem or dial up connection. Other computers can connect to it even from 150 feet away.

3. Airport card costs $89 and the Airport base station costs $269.

4. It does not work with America Online as of 7/24/00, according to http://www.apple.com/powermaccube/specs.html.

5. As of 8/9/2000, Airport can be used in every current Apple product: iMac, iBook, Power Mac, and Powerbook.

6. An Airport base station can provide some firewall functions such as assigning random IP addresses, network address translation (NAT), etc. NAT is a system that has many routers and some operation systems where many “hosts” behind the router or firewall host are translated to a single real IP address.

7. Airport Extreme price is around $200 with Airport and a base station, plus AirPort Extreme only works with OS X or later.

8. On one occasion, the Airport’s light was flashing amber and the iPhone could connect to the Airport, but no web sites would load; also, the iMac was not connected to the internet. The manual indicates that it is best to use Airport utility to solve the problem. Airport Utility said, “This Apple wireless device is set up to connect to the internet using PPPoE but no PPPoe server can be found. Make sure your internet service provider requires that you use PPPoE, and then make sure the modem is turned on and connected to this Apple wireless’s WAN port and try again. If you still can’t connect to the server, contact your service provider.” I tried to connect using DHCP instead of PPPoE to no avail. I turned off the iMac Duo and unplugged the modem and the Airport. Upon restart, I needed to reenter information and restart once more to get the Airport icon to show the timer. I also had to reset Network settings to get the iPhone to load websites again.

9. Name of Wireless network is Ryan’s Network, the settings were not saved when configuring with Assistant (even after restarting the DSL modem and the Airport Extreme twice), but manually the settings were saved. Password for Airport extreme settings is New At Ease.

10. None of the printers (MX310, iP4000, nor th Brother PT-2300) would print, even though they showed up in the printer list. I had to select them, then click Add, so that the Airport Extreme would print with them. BTW, the printers must be connected and turned on to be seen by the iMac Duo. Also, when connected through the Airport, the Utility function will not operate (to do cleaning or check printer levels; the iP4000 and MX310 must be connected to the iMac’s USB port to do these functions). In 1.10, I could not get a black document to print, but after cleaning and deep cleaning (after connecting directly to iMac Duo, the iP4000 printed fine); I think the best solution is to connect directly to the iMac Duo, as I don’t really see much need to print from the iPhone, but I will leave the USB connection to the Airport 1/28/10. InkLevel 1.25 works with the 310, but not the iP4000. I connected the iP4000 and the MX310 printers to the Airport, but the Epson 1200 will not work when connected to the Airport, so it is connected to the back of the iMac Duo.

11. Printershare (which can be used to print from an iPhone) requires 10.5, it appears.

12. The timer did not show up on one occasion on the iMac Duo; however, after restarting the iMac, it showed up fine. On a separate occasion, the Airport Utility’s time connected menu bar icon worked fine for 7 days and the iPhone still can connect, but the timer reset to zero days, so I e-mailed Ryan Radley about this on 1/14/10. He did not respond. Later, the counter showed 9 days and 3 hours.

Aliases (and Alias Zoo)

1. To find the Easter Egg screen, scan a disk for aliases, then hold down the “option” key while choosing “get info” on any one of the aliases.

2. Links can be lost after initialization of a hard drive.

3. On my Power Mac, Spell it Deluxe had error messages when opening from At Ease. Trashed the alias, made new link.

4. To figure out which disk a particular file is on, create a file, make an alias on the floppy disk and copy it to the HD. When clicking on the alias, it will ask for the disk (even If there is another copy of the file on the HD). Or in the Get Info window, it you select find original, it will ask for the disk named __________.

5. An alias takes up only 1 or 2K on a floppy, but about 26K on a HD.

6. If you make an alias of the trash, only the real trash can appears to be full.

7. If you make an alias of an alias and delete the first alias, then the second alias will not work. You need to make all aliases from an original.

8. You can change the name of the original, and the alias will still work.

9. On the G3/233, the alias for Simpletext would not allow me to open Simpletext, it kept opening the application, Load A Drive. Using the Finder (instead of the Apple Menu), I was able to open Simpletext. I trashed the alias in the Apple Menu Items and made a new Simpletext alias and put in Apple Menu Items. The new alias worked fine to open Simpletext.

Alpha Smart 2000 (support@alphasmart.com or betty@alphasmart.com) or web page at alphasmart.com

1. Password is “teach,” you can reproduce manual as needed.

A. P. 9 of the manual mentions that “If you need to use two ADB ports, use the Y cable to provide the other ADB port.” This is for using two keyboards.

2. Will work with SE or later, not IIE or IIC.

3. Text can not be formatted on the Alphasmart, except for tabs and returns (text is done in ASCII).

4. When Caps Lock is down, there is a black box on the lower right hand corner.

5. To erase a file, press clear file and “Y.” To rewrite the file with 0’s, use Option, command, clear file and “Y.”

To erase all the files, hit option, command, control, shift, and clear file.

A. Option, command, R recovers files. If not, try control, option, command, R (brings back 40 characters), keep pressing the command keys. Otherwise, try shift, control, option, and command, R (then move the cursor to where the garbage characters start and press command, delete to remove garbage characters).

6. There is no user dictionary.

7. You can disable the spell check (like for a spelling test), but you must call the company for the master password.

8. To change files once attached to the Mac, hit option, command, F1 or option, ,.`command, F2 etc.

9. To paste into a spreadsheet with proper cell formatting or to do the same for a database:

A. Type into A.S. 2000 with tabs, paste file into word processor, then copy and paste into S.S.

10. Command, Option, s brings up a speed dialog box for the AS 2000 (only when not connected to the Mac). Slower speeds are more compatible with some app’s.

11. Option, command L brings up a keyboard layout dialog box.

12. Printing requires a special cable. Option, print brings up a printer dialog box.

13. Hitting find will bring up a find dialog. Command, Find to start Words per minute test. Escape to exit.

14. Command, Option, K to turn invisibles on and off, sticky keys on and off, auto repeat on and off.

15. Command, option, control P brings up a password screen (however, a password must be obtained from the vendor).

16. Connecting the AS 2000 to the MAC gives it power (even If AS has none, it will transfer files). Also, AS 2000 has a lithium battery besides the alkaline batteries. Lithium battery, according to the manual, lasts 5 to 10 years.

17. If you type and nothing appears, try clearing the file to make sure no characters are present.

18. If it does not save after turning off, “signature not found” or “Testing RAM” appears on startup, check battery for replacement (p. 41).

19. Text can be sent back to the AS from the computer, but only with special software.

20. I am not certain, but I turned the computer on each time I connected/reconnected an Alpha Smart. Also, you should pick the wanted file before connecting the ADB cable to the Alpha Smart.

21. Auto power off after 3 or 4 minutes (when not connected to the Mac, I think).

22. It uses 3 batteries, even though 4 batteries are pictured in the battery compartment diagram.

America Online, 342-0104, 343-7507, 241-0010 (none of these three can be called from room 58 in 3/07; however, 383-3695 works in room 58., 491-7300, 572-6000, 524-8343, 524-0995 have been disconnected). Registration Number 4M37660629, Password Smoggy-Villa or 4M-2594-0081 Password Covey-Canto or Password 4P-1072-1432 Password RAID-DELL or 6Y-0819-4168 Password FOSSIL-ROCOCO or 6S-4970-3694 Password TEED-UPRISE or 6S-4544-1041 Password SHIES-STEPPE. Technical Support number for Macintosh is 888-265-8007. You would not need a name and password if you are using a credit card to sign up (you would set up a name and password). 383-0168 is no longer a good number, it has been changed to 233-0010, but 233-0010 is not able to be dialed from my room, even though it is a Merced phone number. 230-9550 is a good number as well, but our classroom phones can not dial it. 381-0230 no longer works, as of 3/03. It used to work in room 37. I sent AOL an e-mail to ask about other Merced numbers, since 342, 343 and 241 numbers do not work from room 58 (and other rooms as well, I think). They replied and had no helpful information. They did say that you can use 800-716-0023 at 10 cents per minute. To contact AOL by e-mail, go to Channels, Welcome, Search (AOL Help), 24 Hours, and Contact Customer Service by E-mail. I only have a Merced phonebook from 2000. I think that 230 and 233 numbers are fairly new for Merced. I looked with Google, but was unable to find any 230 and 233 numbers that I might potentially call from school (as of 3/31/03). I gave a note to Marilyn on 6/6/03 asking her to add those two prefixes to our classroom phones at school. KW said that the numbers are programmed from the phone in her office. I could take the manual and figure it out on my own, if I would like. The phone in KW’s office is a Bogen model number MCDS3 and serial number is 0235QUA5376. Bogen Communications, Inc. is at 50 Spring Street, Ramsey, NJ 07446. Their phone number is 201-934-8500. I read the Multicom 2000 manual (Bogen) and it says that a password is required to access the setup menu for outside line access. I left “Use AOL Link when connecting with a modem unchecked.” I was able to sign up by dialing up or by using TCP/IP. You may be able to check on the modem status temporarily at school, by turning on the speakerphone.

1. Should have “Fax Sender, Fax Extension, and Windowshade” Extensions off.

2. To turn on and off instant messages, “$IM_off and any character in text field,” return; “$IM_on and any character in text field,” return.

3. To turn off junk E-mail, go to “mail,” “mail controls,” and then “go to mail controls.”

A. Julie’s e-mail address was put on my list of people that I could receive e-mail from, but I didn’t receive her mail. AOL said my new incoming mailbox may have been full (If you get twenty or more e-mails). They also suggested retrying it, and If it doesn’t work this time, go to Keyword “System Response” and tell them the story.

4. Type “//roll” to roll two six sided dice.

5. I tried to convert my Clarisworks 4.0 files to 3.0 and e-mail them to Mom. it wouldn’t do it at first, the files were called “seating chart (v 3.0),” so I changed the name to “seating chart, Mom” and it worked. Also, through AOL on April 12th or so, I could only attach one file to a piece of mail.

6. One day after zapping the PRAM, my web site was very blurry when looking at it on its website (but I could see it inside of Web Workshop OK). I went to “Members,” “Preferences,” “Web,” and deselected “Use compressed images.”

7. I now have increased the memory requirements for AOL 3.0.1 (latest version) from 4, 6 (Min, Pref.) to 8, 10 (Min, Pref). I can now print with background Printing ON. I may try reinstalling system software later, only If necessary.

8. I used PrefsCleaner™ to clean out my preferences. In the process, AOL needed to be updated (some prefs were accidentally deleted). I went to “Member,” “Preferences,” “Link” (to configure to AOL link), “Web” (to uncheck use compressed images and to check notify me when I first enter an unsecured web site), “Download” to uncheck the box labeled “automatically uncompress files at sign-off” (makes Automatic AOL very slow).

9. When scanning pictures for AOL, it is best to use “JPEG,” not “TIFF” as Kinko’s suggested.

A. Tidbits #784 says that when you save files as JPEG, they lose information each time you save them. To avoid this situation, save as TIFF instead.

10. When I sent two picture files at one time to a person, AOL “stuffed” the files. They both come out on the other end after “unstuffing” (but are combined into one file). When I sent one picture file, it was not “stuffed”.

11. Using search engine type in “Dallas Cowboys” instead of Dallas Cowboys, so that both words must be together (especially In Alta Vista).

A. Also, using the scanner at Kinko’s, I had to save as “Millions of colors” to use the “JPEG (acronym for Joint Photographic Experts Group)” format.

12. AOL 2.6 has a web browser that is separate from the 2.6 application. In 3.0, the browser is built into 3.0 application (so 3.0 requires more memory). Also If a computer will open and use 2.6, but not the Internet, it may be that the browser can not open because of memory constraints (there is enough memory to open 2.6, but not web browser, also). 2.6 can be opened but web browser can not, perhaps. It may be that the AOL/web browser extension/control panel is not installed.

13. Netscape Navigator can be used with AOL at no extra charge, just open Netscape after logging on with AOL.

14. You can download a file with Netscape, chat in a chat room, and look at a web page with AOL’s browser at the same time (although it is slow).

15. On one occasion with Netscape, the message would say, “this site is busy or not accepting connections” on more than one website. It was also very slow. It turns out I restarted AOL, then Netscape worked (temporary problem).

16. To sign on without being on a buddy list, go to Members, Buddy List, Preferences, click on “Block all members from adding me to their lists/invitations” or “block only whomever.”

17. I tried to download version 3.01 and 3.03 of Netscape from their home page and errors occurred. I was able to download 3.02, but it was a 68 K file and unreadable. May have to download the update from a “related” Netscape site (which can be accessedthroughNetscape’s home page). 3.0 is what I have, but at school, it had error type 11 every time it started up, but will have to wait and see.

18. It is important to leave one AOL window open (i.e. Buddy List) when using Netscape. Otherwise, you get logged off.

19. Found System Software 6.0.1 with Alta Vista instead of with the “Find it” at Apple.

20. I called AOL to find out how to sign on without AOL i.e. just use Netscape, they said that it can not be done.

21. When mail is not working, should wait. Can not send mailthroughNetscape (Netscape is not configured to work with AOL’s settings).

22. If a chat room is clear (no typing appears), go to fonts, under preferences, change text and/or page background colors.

23. Text to speech, under members/prefs/speech, “allow text to speech.”

24. One website would not print with AOL (“print” was gray), but it would with Netscape.

25. On one occasion, I tried to get to “http://www.columbiahouse.com/?877239084152167244103231627” and “www.weather.com” with Netscape (3.0 and 4.0) and AOL. I could get to both sites with AOL, but not Netscape. (The addresses were copied and pasted into the different browsers from each other). Other websites could be found with Netscape, but those two were a problem. The two sites did not come up the next day either.

26. Needs to have MAC TCP installed in the active control panels folder for the web to be accessed.

A. One time got an error message because TCP/IP was not installed. I think TCP/IP is the later version of Mac TCP.

27. To specify the “documents” folder as the download folder to be opened when first downloading, must select “documents” under either place for prefs (toolbar at top or in browser on the Web), then download something to it (choose “documents” again) and then it will be the default folder. It is true for “AOL Online Downloads” (which is the default when AOL is installed).

A. Can set the helper applications with AOL. Go to prefs, helpers, type in info (can use Netscape as a guide for the prefs).

B. But when using helper applications, it downloads to a temporary folder inside AOL prefs inside of the System folder. Put an alias of temporary items in the documents folder, probably a software glitch.

28. To use AOL with 56K modem, need to buy a 56K Kflex modem. There are X2 modems, but there is not a local access number for it. After buying a K Flex modem, need to download CCL file at Keyword: Kflex to make the modem work at 56 K.

A. AOL said that US robotics makes the X2 type, while Global Village is among the companies that make Kflex and X2 type modems that are 56K.

29. To turn off the pop up screens that are advertisements, go to keyword, marketing preferences.

30. After installing the new modem, When signing off of AOL, I hit to “quit” the program twice to sign off. (If the pro gram was open and not signed on, you only had to hit it once). Turns out that AOL needed to update my files and it takes a few seconds. Solution was to wait a few seconds after hitting quit and then let AOL update and then it signed off and closed the program. I quit the program too early to let AOL do its thing. it now works.

31. If AOL does not inform you that “you have mail,” go to prefs, general, check play event sounds.

32. On 5400 at school, whenever MacTCP was put into the control panels folder, it became invisible. If you tried to sign on with AOL or configure to AOL link, error message appeared stating the MacTCP 2.0.6 needs to be installed (but MacTCP 2.0.6 was actually installed). This was due to an incorrect setting in the folder “Network Software Selector”, which is inside the “Apple Extras folder”. The setting s/b set to “Use classic networking” instead of “Open Transport”. After changing the setting, I restarted the computer and MacTCP was visible inside control panels.

33. Also, had a little problem with the connection breaking on step 7, so I reconfigured to AOL link and then restarted, signed all the way on after that. A little later, kept getting busy signal, reconfigured AOL link and restarted, problem went away. (May have been due to rain that day?).

34. To send an e-mail to two people so that one of them does not know who also got the e-mail. In the address, put person 1 regular, but put person 2 in parenthesis. This way, person 1 will think he’s the only one who got it, while person 2 will know everyone who got it.

35. To record your own sounds for AOL:

A. Record sound in Simplesound, Call it “Welcome” or “You’ve Got Mail”

B. Make a copy of the system FILE on the desktop (using the Option key).

C. Open Resedit.

D. Open System File on desktop and open snd resource.

E. Open America Online and open snd resource. Look for the ID # that matches the name of the Simplesound file. Get the resource info for the Simplesound file and change the ID # of the Simplesound file to match the AOL sound file.

F. Highlight and copy the Simplesound file.

G. Paste the Simplesound file into AOL snd resource. Choose “yes.”

H. Close windows and say “yes” to saving changes to AOL.

36. According to Using your Mac (p. 23), some Macs come with software that can emulate a modem without needing a modem to get to Online services.

37. Lycos will allow you to narrow your search i.e. find selected items after finding other certain items (like Apple and after getting search results, finding Apple items with cores).

38. To help with junk mail, forward it to TOSSPAM, which uses it to prosecute junk mailers, although I would not do that, since I have to open it to forward it. Risk of viruses makes it not a good idea to download attachments from someone you don’t know. But reading e-mail itself can not give you a virus, unless you open your mail with MS Word.

A. Tourbus (5/1/03) mentions that by opening SPAM, you may be sending a message to the spammer to let them know that you are reading the SPAM. You may be able to avoid the problem by disabling HTML in your e-mail client. bob@TOURBUS.COM, crispen@NETSQUIRREL.COM, and TOURBUS@LISTSERV.AOL.COM can be added to your address book to help avoid getting the newsletters blocked. http://askbobrankin.com/spam_blocker.html has some information on avoiding SPAM.

39. You can always call the AOL numbers to see if they are working (by dialing on the phone).

40. Be wary of using old modem cables with newer modems, as they may not support hardware handshaking.

41. With E-mail caps don’t matter, with URL’s they do.

42. Art Valve does not work with either System 8.1 or AOL 3.0.1. One or the either, but ArtValve has no effect.

43. The “hosts” folder inside the system folder is used by MacTCP and or TCP/IP Domain name resolver.

44. According to Informinit Ch. 32 p. 2, under OT domain name and other info is stored in TCP/IP cache.

45. With AOL Version 4.0, the download folder can be set to use “documents” as the default only If the general controls control panel is NOT set to use “documents,” also.

46. With 4.0, you can send more than one file at one time. Just attach them both. it appears as one archive, but once you unstuff it, it is two files. With 5.0, you can put two files into a folder, compress it, and send it. Both files will be present.

47. If you try to copy an address from any type of mail with AOL 4.0 (using Copy Paste 4.2.1), then an error type 1 will occur. Definitely avoid when downloading (can quit a download in progress).

48. To use AOL 4.0, need at least a 9600 modem, otherwise, it cannot detect modem (modem could be detected using AOL 3.0 with Toni’s 5400 at their house).

49. On one website, typing example.com” was different from typing “www.example.com.” One was a pay site and another was not.

50. ISDN line costs $30/month with some minutes included (most likely won’t go over limit).

51. AOL had error messages type 2 and 3. Trashed prefs and reinstalled prefs from backup (reinstalled application, also) and it worked fine.

52. Go to my files, my web page to make your own web page. Then create directory.

53. After creating directory, double click on it to open the directory and then click upload (not from the connected to members.aol.com window), type the file’s name, select the file and then click ok.

A. http://members.aol.com/Neondeio21/Trial/dd.html/ (Trial is the name of the folder, dd.html is the name of the first page in the web page).

B. If you need to update the page, it is best to delete the page from the directory and then upload it again. (i.e. try to get pages all correct before uploading all of them).

C. It is best to make sure when uploading to match the punctuation of the file name, Capitals are okay, make sure links have been recreated If a file changes names and do not leave spaces in file names.

D. Had difficulty getting the pictures to show up in AOL, but not Netscape or Internet Explorer. Finally, I called AOL and they suggested trashing the Browser Cache, 3.0 preferences, AOL External Prefs, Art Database and Window Size Database Preferences. This did not work. I also tried rebuilding the desktop, which did not work. They also suggested that the 4.0 preview version of AOL might be the problem. I tried using AOL 3.0 and the picture showed up fine.

E. Strangely enough, I tried loading my new web page (not the trial one) with AOL 4.0 later and it worked fine.

F. You must make sure that the images are in the root level of your directory. For example, my web page: http://members.aol.com/Neondeio21/NeonRyan/Page1.html, the pictures that are to be uploaded must be in the NeonRyan folder on the Hard drive, then insert images (using CHP) from the NeonRyan folder and then upload all the files. (The images can not be in a folder called “Ryan’s images inside of the NeonRyan folder).

54. .gif (though not the most economical, GIFs are very common, according to http://www.matisse.net/files/formats.html) or .jpg pictures work fine.

55. If you change a page, (delete it and reload it), the images do not need to be reloaded, also.

56. ICQ (Registration # and password are 73699364, old At Ease, lower case) can be used to IM non-AOL members.

A. To chat with someone on ICQ, Click on name once, then go to person's name in menu bar and go to chat to be in a chat room with the other person.

57. I tried to load at some video clips at Sacramento Bee’s sports page, but they would not work with AOL, gave “view plug in directory message”. There were 3 plug ins available. I downloaded and installed Shockwave AOL, RA Player and 2.0 aol-vdolive. However, after installation, I still could view the clips. I used Netscape and viewed the clips. The plug ins appear to be Netscape plug ins (that are in the AOL plug ins folder), which may be the problem.

58. On one occasion, I tried to reconfigure AOL. AOL detected my modem as a Supra 56e, but it would only log on at 28800 K. Then I changed the setting to Hayes Extended and I signed on at 57600 K. When using Supra Express 56e modem at school, if the modem was set to Supra Express 56e, it signed on at 24000K, even though I had set it up to sign on at 57600K. I changed the setting to Hayes Error Correcting and the modem signed on at the right speed.

A. If you use the Supra Express 56 e setting, though, it seems to do better with signing on, since the commands are probably set up better for that particular modem.

A. AOL appears to be back on the you have been online 46 minutes message, even when downloading with Netscape Communicator, so it causes downloading problems (cuts off in middle), especially with a large file.

59. On one occasion, I could sign on to AOL, but could not access any websites i.e. “the attempt to load dogpile.com failed.” Mom could access websites on her computer. I tried changing access numbers, moving prefs to desktop and restarting, zapping PRAM and unplugging modem, but I had no luck. It turns out that the problem was that the chooser was showing that the printer was already using the modem port (and appletalk was active), which was causing interference. Zapped PRAM, turned off AppleTalk, chose printer on the printer port and AOL worked normally.

A. Later, it did not work again. So I reinstalled AOL, hit the reset button inside the computer and reinstalled System software. Still did not work. SO I reinstalled AOL again and custom installed AOL link, since that seemed to be a problem. AOL Link, AOL Link enhanced and Internet Config Extension must be active for WWW to be accessed.

B. On another occasion, had same problem, the attempt to load whatever failed. Reinstalled AOL and had no further problems.

C. On another occasion, same problem, “The attempt to load altavista.com failed.” Zapping PRAM and unplugging modem did not work. Had to zap with Techtool, use Keyboard shortcut, unplug modem and restart. Worked.

D. Later, had same problem with the attempt to load Altavista failed. Reinstalled AOL, but could not sign on. Kept stopping on step 3. Finally, I reconfigured AOL Link and it worked. (Websites would load also).

E. got the attempt to load Alta Vista failed at school. Reconfigured AOL link and it worked fine.

F. For several days, I had the problem on the G3/266 where "the attempt to load google.com failed.” I tried zapping with TT, KB. I tried unplugging and reconnecting power, reconnecting telephone and modem, I had no luck. I reconfigured AOL link, restarted the computer and websites could be accessed again.

60. With AOL instant messenger, you can not access information for other AOL members.

A. When you are chatting with someone using AOL Instant Messenger, and they sign off, the “Send” button will be grayed out.

61. To send an e-mail to someone with his or her original message in it, click forward, then type your message. Then retype their address.

62. Reply only sends your “new” e-mail message with their address on it.

63. The “You have been online 46 minutes message” appears only when AOL is approximately 75% full of its capacity. it does not matter If you are downloading or not. AOL’s capacity has been increase dramatically, so there are less of the 46-minute messages.

64. Extra technical support numbers: 800-827-3338 and 800-827-6364 6 A.M.- 4 A.M.

65. With AOL 4.0 Preview version II and the G3, you will get an error message that TCP/IP control panel cannot be opened because Open Transport was not load at startup (or something like that). So, you must have all Open Transport extensions active along with Shared Code Manager, Shared Library Manager and Shared Library Manager PPC.

66. Once I got error type 2 when opening AOL, but after replacing the application and its preferences, it worked fine.

67. Once I could not “send” an IM to someone from the window on the screen. The only way to do it was to close the box and send a “new” IM to the same person. After reinstalling AOL, it worked fine. Also, I discovered that you can IM yourself. I got the same problem and solution with Bill’s Performa 578 computer.

68. To change the default font for sending IM’s, Go to My AOL, prefs, font, make sure font for default usage is chosen. Then choose the font you want.

69. On AOL occasionally, the typing goes real slow (you type a word in an IM or something and then the word appears on the screen a few seconds later). When Julie was asked about this, she replied “who knows?” I know I don’t.

70. When sending an e-mail with a background (click on the camera inside the e-mail box), then the format of the picture probably needs to be .gif or .jpg.

71. When sending a file with AOL, it took about 6 minutes to send 1 MB (stuffed) of information.

72. If you pick up phone while someone is online (don’t even have to touch a button), modem is disconnected.

72. Bill’s Practical Peripheral’s modem seems to have a problem. We could not get it to sign on a CONSISTENT basis on his Performa 578. Kept getting the modem timed out error. Later, tried using 33.6 modem on his computer, but the disconnect message appeared (could sign, but kept getting cut off once online). Phone lines may have a problem also, since calls are often had static.

A. After hooking up the Practical Peripheral’s modem (14.4) modem to mom’s G3, the G3 had some problems, even when later trying to use the Supra 33.6 modem (timed out errors, etc.). The 33.6 modem did not consistently work. I unplugged mom’s G3 battery for 1/2 hour, hit the “reset” button on the logic board, unplugged the power from the modem for a few seconds (disconnected the modem from the G3 modem port, since there was not a straight power supply line), zapped PRAM with Techtool and keyboard shortcut. The proper setting for the 33.6 modem is “Hayes Error Correcting,” “Supra 33.6” works, also. (There are about three or four other “Hayes” settings, which did not seem to work).

B. Later, I tried using the Practical Peripheral’s modem on my G3 at home. AOL was able to “detect the modem” 2 out of 4 times, it set the software up to use “Unknown (Error Correcting Hayes).” (The speed was set to 57600 a few times and 14400 a few times). AOL signed on 15 times in a row with only a couple times with problems (after step 5, not step 3 as was the problem at Bill’s house). Then I used Hayes Basic and AOL was able to sign on 10 times in a row with that setting.

C. Seems like the problem may have a little bit to do with mom and Bill’s phone lines, also. My modem worked fine after using Practical Peripheral’s modem. Also, my Supra Express 56e was detected 4 times in a row by AOL.

D. The phone line connections seem to be interchangeable on at least 3 modems (they can be reversed).

E. Later, I tried to make Bill’s Performa 578 computer connect to the Internet using my old WORKING Intel 144 modem. Did not work. After trying unplugging the battery,

changing AOL settings to Unknown (Standard Hayes Compatible), trashing AOL and reinstalling, testing battery, (which showed 4.0 volts for a 4.5 battery), switching with a good known battery (from a Performa 5300 CD). Modem kept hanging up after step 2 or 3 of AOL’s sign on steps.

F. Later, I used Bill’s computer and the modem at Mom’s house. The computer signed on 10 out 10 times without any problem. Problem is with the phone line. Later, mom said she had trouble in a phone conversation at Bill’s house (too much background noise).

73. When signing onto AOL with the Supra Express 56e, If you set AOL’s speed to 14400, the modem would cut off when trying to download a file. When set to 19200, the file would not download at all (nothing happens). When set to 28800, file downloads and takes the same amount of time as when the modem is set to 57600 and Supra Express 56e or Hayes Extended.

A. When signing on, there was not a clear relationship between the speed set by me with the AOL software and the amount of time that it took for the file to download (i.e. the step 3 listing may not be totally accurate).

B. When signing on at 57600, If the modem selected is Supra Express 56e, step 3 says it is only 24000 or something like it, but files download at the same speed as when set to Hayes Extended (where step 3 shows 57600).

74. On one occasion, I could not get AOL to sign on, unable to initialize your modem message. After unplugging the battery for 30 minutes, reconfiguring AOL link, unplugging modem, reconnecting phone lines, trying plugging in modem in different outlet, but I had no luck. Probably was BJ Canon software or using keyboard shortcut solved problem. After trashing and reinstalling and using PR keyboard shortcut, AOL could sign on.

A. Also, I was getting errors on step 3 and 4. After unplugging the battery, those errors did not recur. These errors may have been due to using the Practical Peripherals modem, since these problems had never occurred before, that I recall.

75. When using Netscape Communicator, downloads were approximately 3.3 k/second, which is not too bad.

76. On one occasion with the G3 at home and at school, I kept getting “the attempt to load version tracker” has failed error (Version tracker loaded, but only through the letter “T”). This error occurred even after resetting the memory allocation from 12 MB to 15 MB for AOL. After increasing AOL to 18 MB, version tracker loaded completely. May want to set AOL to 20 MB at home and school.

77. Once, AOL would give the error message “can not start up”, with version 3.0, 4.0 or a newly installed 4.0. Problem was the prefs, which I trashed and just reinstalled the data preferences and it worked fine.

78. If you uncheck the box that says “Dial *70 to turn off call waiting,” when someone calls, you will be cut off from AOL.

79. If an AOL alias is put into startup items, and the extensions are disabled (or you use Apple CD-ROM set), then an error type 2 occurs. So I will not leave AOL in startup items for now. (This problem may be avoided by holding down the shift until the startup is complete?).

80. AOL has trouble printing the Merced movie sites.

81. Had trouble setting up the Silva’s account because the address that we input into the computer did not match the address that goes with the credit card (they had moved fairly recently).

82. Internet addresses do not permit spaces, although AOL does for its own screen names.

83. If you have two windows with Version Tracker, AOL may get the error message “the attempt to load version tracker failed” because of low memory (even with AOL allocation of 20 MB). This was proven to be correct with Application Sentry.

84. You can access AOL e-mail, even If you do not have the AOL software. Go to “aol.com” and then click on AOL Netmail, then read my AOL Mail now, then check your e-mail after entering name and password.

A. AOL Netmail 2.0 can have files attached to it. If you are using Netscape Navigator or Internet Explorer, AOL's browser will not attach files to e-mail at AOL Netmail. Click attach on bottom of write window, hit browse, choose file, then attach and then hit send.

B. AOL mail.com is not working on 1/1/2001. I tried my screenname, Bill’s and Mom’s. None worked.

C. You can also add contacts to the address book at AOL.com.

D. AOL.com recommends that to prevent someone from reading your e-mails, after reading your e-mail, sign out or quit the browser. This works with NN 4.79. IE 5.1.4 was having trouble with Aol.com on 4/21/02, so I am not sure if it works with IE 5.

E. I think (as of 8/03) that if someone is signed on to AOL, you cannot access e-mail at aol.com.

85. You can read e-mail by using the note pad, drop the e-mail onto the Note pad to read it (does not work with 8.1).

A. You can change the number of notes on the note pad by choosing new note from the file menu.

86. On one occasion, AOL kept freezing when trying to download. Techtool did not work to reset the modem (neither did Serial Killer 1.0b2). I wrote to the author of Serial Killer and he said that Serial Killer (nor PortPeek or SerialCloser) would work in cases of corrupted PRAM). Had to use Techtool in conjunction with the keyboard shortcut.

87. (My files, My Web Page, My FTP Space) When uploading my home page with AOL (using Claris Home Page 2.0 pages), you can choose “binary” (programs and graphics) for all the web pages. Also, the cases (upper and lower) must match exactly when you upload and type remote filename. When you type the remote filename and then are asked to select the file, the filename may be gray, but still will indeed upload.

A. To make web page for 99-00 season for Cowboys, I deleted old NeonRyan files, and then uploaded the new ones (If you use the same directory, it is usually easier for all the links to work).

B. Also, If one page is changed, you do not have to go back and reload EVERY page as with Web Workshop.

88. The online clock finally works with AOL as of 8/6/99. Also, If you send Internet e-mail, it lists the correct time (in your time zone). Should set time zone always after zapping the PRAM.

89. To make your own AOL sounds, refer to p. 708-709 (Mac Secrets, 4th).

90. Had trouble printing with AOL 4.0 and Netscape. Tried reinstalling Canon software, but I had no luck. It turns out that the problem was with Boys.com. Solution was to copy all the text from articles at Boys.com and then paste into CW and then print.

A. I also got error type 1 and 2 with Boys.com on a couple occasions, so I increased AOL’s memory allocation to 20000 K, which solved the problem.

B. I went to work on the printing problem (AOL froze when printing). First thing is that the later version of AOL 4.0 shows 4.0 as Version in Get Info window, NOT 4.5. I made sure I had later version, did not put data in AOL folder, but AOL still froze when printing.

C. AOL did not freeze when printing with background printing off. After increase the memory allocation of BJ Printmonitor from 384 K to 1200 K, problem was solved. I then increased memory allocation of BJ Printmonitor to 3000 K to help in the future. The “about this computer” showed it having 5 MB, though, not sure. Anyhow, it now works.

D. In the future could try replacing BJ Printmonitor or finding an upgrade for it. Or Print with background printing off as temporary work around.

E. You can get extra MB of web space by joining AOL hometown. I have joined it.

F. When uploading, you can choose Binary (programs and graphics) for pictures or pages.

G. On another occasion, the printer would freeze after spooling several documents, so I increased the memory allocation of BJ Printmonitor from 512 K to 5000K (preferred size).

91. If you block e-mail from an e-mail address, they get an e-mail saying, “this account is not accepting mail from this sender”.

92. You can simply copy (screennaem) filing cabinet (and address book for people to send mail to) to back up favorite places. No restarting is necessary, just close and reopen application.

A. can be used to transfer favorite places to another computer.

B. One time I could not get my address book preferences to transfer to a new version of AOL. Turns out that I had forgotten and copied the preferences from the new version to Internet Backup Prefs in the Ryan folder. Found an older address book on Ryan CD and copied it. Restarting is not necessary.

93. When signing off, the “you have been online 12 minutes message” is cut off. Reinstalling AOL did not help. Neither did trashing display preferences nor rebuilding the desktop help.

A. AOL 3.0’s sign off screen was normal. Discovered that with AOL 4.0b53 (from Get Info window), the sign off screen was normal. With AOL Version 4.0 (get info window), sign off screen was still getting cut off.

B. I trashed version 4.0 and left version 4.0b53 on the HD.

C. AOL Installer Preview (II) from the CD is the version that is now working.

94. When switching from icons and text to just text for the toolbar, only 6 favorite places are available, even though it seems to think there are seven (software bug, probably).

95. AOL may have a download limit of 4 MB or so, which is probably why my Internet Prefs could not be sent through e-mail before.

96. When trying to view trailers at Hollywood.com, If you use AOL and the streaming low bandwidth option, it does not work. It just downloads to the desktop after a few seconds and when you try to open it, nothing happens. If you use the QT option to play after it downloads, only 1/2 of a trailer was downloaded (4 out of 8 MB). AOL may have a download limit of 4 MB or so. Then the QT movie played, then halfway thru, made strange noises, since there was only half a movie. AOL did this twice. Also, you have to do a forced quit and restart the computer. AOL can be used in a pinch to at least see part of a trailer, but it better to use Netscape or IE 4.

97. When trying to download some MP3’s off of several sites, AOL kept getting error messages (type 2) and freezing. Also, many songs were “unavailable on this server.”

98. Command, period stops reading mail on AOL.

99. Winton.sit can be sentthroughe-mail at home, but not at school (seems to cut off in the middle). This happened twice at school. The next week it worked fine.

100. Once I could not get onto AOL for several hours. I tried zapping the PRAM, using the printer port, unplugging the battery, using a different phone cord and using a different modem, I had no luck.

A. The problem was that I set the modem to dial *70 to turn off call waiting and I no longer have call waiting. Kept getting busy signal, right after dialing *70. Took off *70 and it worked fine.

B. I will not get cut off If someone calls while I am on line.

101. At school, AOL couldn't initialize modem.

Zapped with T.T, Keyboard shortcut, reconfigured AOL link, unplugged modem, but it did not work. Finally, I unplugged the Syquest from the SCSI port, which was the problem. AOL initialized modem. So I unplugged the battery for 30 minutes to make sure PRAM was not corrupted. 102. With AOL at school, had trouble downloading two pages at one time. Increased memory allocation from 12000 to 20000 (Preferred Size). Worked okay after that. Although many pages (including these two movie trailer sites) were slower to load the first time, since they were probably not "cached" yet.

103. AOL Platinum Premiere is the latest version of AOL (different from previous versions).

A. New version did not have freezing problem when printing certain pages from the web.

104. Took a Simpletext picture and chose "insert a picture." AOL fit it to the size of the e-mail.

105. Default folder will not control AOL If AOL is set up differently. Go to AOL, downloads, then choose folder from there.

106. http://hometown.aol.com/Neondeio21/NeonRyan/Page1.html

You can search in AOL hometown by NeonRyan or Neondeio21 to find in AOL hometown. Neondeio will not work.

107. Go to Keyword: MarketingPreferences to change your preferences as far as E-mail, phone calls, and pop up info. Must be done on each computer, not by account name.

108. I had difficulty in uploading page 5 to my web page. Computer would say “page 5 upload failed”. However, once I had it say “File transfer complete” and after a few minutes, then “sorry, too many requests pending” and “page 5 upload failed” after closing the upload box. But the file still did transfer. Tried using graphics or ASCII setting when transferring. No difference in results, I think.

A. I closed other windows besides the send window, chose binary, then send. Worked on 12/12/99.

B. I called AOL tech Support and they said to trash all AOL prefs, except data. In data prefs, trash art database and window size database only. They suggested trying this, but they also said that it sounded to them like it was an AOL server problem.

C. I did all these steps and restarted the computer, however, the problem was not fixed. Upload ended up with garbled text for Page5.html.

D. I called AOL on 12/18/99. AOL suggested that the problem may be an extension conflict and they had me turn off Conflict Catcher, then turn on Power Macintosh G3 base, duplicate, called it AOL Base. Then I only turned on AOL package with four AOL items (AOL Link, AOL Link Enhanced, AOL Link Scanner and America Online from Startup items Folder. I also turned on Microsoft Component Library. I tried to upload computer notes again.

E. I tried this, and uploaded the page using Binary and ASCII, but page 5 would not upload.

F. Upon calling again, they said they will do a "problem report" to have technicians look at it, I gave them my web page address (12/18/99).

G. Keyword ftp, then click on Go to FTP, members.aol.com tells you how much space you have available on your website.

H. On several occasions, I had trouble uploading “Page5.html” with AOL. AOL would sometimes say “File Transfer Complete,” but after closing windows, the ball would circle and cut off from AOL.

I. Finally, I used the “ASCII” setting instead of the Binary option, when downloading. This worked.

J. Later, I tried using Binary function, which seemed to work. But the page did not fully download.

K. AOL finally appears to have fixed the problem as of 1/17/2000. However, I must remember to leave the “connected to members.aol.com” and the “members.aol.com” (the upload window) windows open until AFTER upload is complete.

L. AOL said problem was fixed, as of 2/18/2000 at 830 A.M., but upload did not work later in day.

M. I talked to AOL again on 2/27/2000, they said that they would need to contact the webmaster, which they did. They also said I could contact the webmaster, but they were not sure how. I did not know either.

109. When sending a background picture through AOL mail, you may have the picture cut off, but if you resize the window, you may be able to see the entire picture.

110. Version 4.0 no longer requires that you type "http:" or "www.”

111. Once got an error that the modem could not detect a dial tone. Tried unplugging modem, zapping the PRAM with keyboard shortcut and Techtool. Reconnected phone cords. Did not work. The phone did not work at that connection point either. Did not work. Turns out one phone cord was intermittent, replaced it.

112. To empty cache (should be done once/month), go to My AOL, prefs, WWW, empty cache now.

113. On one occasion, I installed AOL while starting up from a CD, got locked messages several times during installation. Upon restart, AOL would load, but flashed when opening (like as if it is changing the number of colors) and closing. I reinstalled AOL while starting up from the HD. Then AOL would open and close without flashing.

114. Had to quit AOL to access page5 on my web page. Also, had to make sure that the send windows and other two “my web pages” were open, then I sent the file. Also, should use “ASCII” setting.

A. Later, I got the “we can’t process your request right now” error when trying to upload page 5. However, and page 5 was not in my web page. However, after an hour or so, I checked and page 5 had been uploaded.

115. If you hold down the command key while selecting mail, you can select noncontiguous e-mails for deletion (or whatever).

116. AOL Keyword - virus is useful according to Patrick Crispin.

117. You can call two different AOL numbers, if the local lines are busy (use in an emergency because they cost $.10/minute). The numbers are (800) 716-0023 or (888) 245-0113.

118. It does not appear that AOL automatically signs you off after 10 minutes anymore, as of 2/03.

119. AOL 5.0 beta 9 and 10 froze up my computer, often when printing. Had to reinstall Canon software several times.

A. Trashed 5.0, problem seemed to disappear.

120. You can have 2 master screen names; Motleyze is 18+ and a master screen name.

A. I no longer have a profile for Motleyzeca (to help avoid SPAM).

B. It may also be helpful to not have my name at websites be motleyze, it makes it easier to figure out your e-mail address and send SPAM for SPAMMERS.

C. Tourbus from 3/26/2002 mentions that Eudora (http://www.eudora.com) and Pmail, short for “Pegasus Mail” (http://www.pmail.com) have good filtering options for taking out SPAM.

121. You can not change passwords, etc. MY AOL and favorites are dark, so they can not be accessed, when signing from G3/266 with original AOL account (i.e. signing on as guest and type in motleyze and password).

122. When sending an e-mailthroughAOL and retrieving at AOL.com, a blue link will not show up as a blue link at AOL.com. it only shows up as an Internet address <A HREF="http://www.josts.net/tec3012/">TEC 3012: Web Searching</A> even on the G3/266.

123. I decided not to add all my favorites to AOL, since I will have to just do it again when I get my new screenname. I will stick to surfing the Internet with IE 5 or NN. On occasion, I may use AOL, but it is definitely easier to update bookmarks with NN and IE.

124. From Movie Trailer database, AOL lets you save to HD or just an alias type thing. AOL gives a dialog box. Can be playable on non-Apple computers, too.

125. I was having trouble with AOL. I could click Sign on, but nothing would happen. Restarting the computer fixed the problem.

126. On Bill’s iMac, he was having trouble signing on. After clicking “sign on”, the sign on screen would disappear. Restarting did not work. And after restarting, special restart and special shut down would not work either. Unplugged the iMac for fifteen seconds, then started up the computer. Worked.

127. Changed my billing plan to 3 hours/month with orig.AOLscr. and also deleted Neondeio21 on 4/16/2000.

128. I tried to add motleyze to mom’s AOL account (and delete Motleyzeca) in 3/03, but was unable to. I sent a test message to motleyze and it says it is an unknown member. However, I could not add the screenname to mom’s account (after deleting Jcurry20145 temporarily). I e-mailed AOL for assistance. They replied and asked me to go to Keyword: live help, which I did. The advice was what I already knew to do. But it still did not work. Better to just use Motleyzeca.

129. You not save your address book from the file menu. Also, you can not print your personal profile. You must take a snapshot of the screen and then print that.

130. When using the address book at aol.com, you should check “Other E-mail” if the contact’s e-mail address is not an AOL one. Otherwise, their e-mail address will not be a clickable link in the address book (if you leave the choice of “screen name” selected).

131. I decided to decrease the memory of AOL to 9,000 K on G3/266, since AOL is not often used as browser.

132. You can sign on to AOL without using AOL link. It can be set under My AOL, preferences, AOL link, uncheck use AOL link when connecting with the modem.

A. However, it is not a good idea, since it messes up the TCP/IP control panel. You may have to restart the computer to get the Enternet connection working again. Even after restart, it can be a hassle to get it back to Enternet again.

B. AOL Link may be the last extension in the active or inactive folder, since when I installed it, it was called ~AOL Link, so it was listed as one of the last extensions.

C. If you leave the “Use AOL Link when connecting with a modem” unchecked,” and then sign on with dial-up, then you can probably still sign on, and you can still access websites with AOL’s browser (but you can also use IE).

133. I canceled my account on Friday, April 21, 2000 at 10:55 A.M. The phone call to 1-888-265-8003 (AOL sales and billing) only took about three minutes (including wait time).

A. I tried to sign on with Orig.AOLscr and got the invalid account error message, just to double check that I have discontinued my account.

134. AOL refuses to allow access to third party clients, although Claris E-mailer could.

135. According to Tidbits #530, base64 should be used for AOL users to receive attachments.

136. "Happy Birthday" (Simplesound file) can be sent through e-mail. I sent it compressed, but it probably does not need to be compressed, though.

137. On one occasion when sending mail from motleyze@aol.com (at school) to motleyze@pacbell.net, I got a “mailer daemon” message because it said that the attachment was missing.

138. On Bill’s iMac with System 9 and AOL, had trouble. Kept getting the “if you want to run an Internet application via AOL, you must sign on to AOL first,” even though no Internet application was open or attempting to open. At one point, an error message appeared about Internet Explorer not having enough memory. The run the Internet application via AOL error kept appearing upon restarting the computer. Nothing was in the startup items folder. I trashed IE preferences and the application, rebuilt the desktop with Techtool, I had no luck. If you started up with extensions off, there was no error.

A. Reinstalled System software, which worked until I reinstall AOL from a CD (I tried first using the Quicken 2000 CD, which had an AOL installer and then the AOL 4.0 platinum CD). After installing on two different occasions from each CD, still got error message at startup. Conflict is due to the extension called “AOL Link Enhanced”. If that extension is turned off, the error does not appear upon startup. However, if the extension is turned off, you can not access websites with AOL. If you try to access a website, AOL quits and you get an error type 3.

B. For now, I suggested that Bill simply close the box upon startup (7/8/2000).

139. Many AOL keywords simply go to websites: For example: Keyword Sears takes you to http://www.sears.com.

A. http://www.searshomecenter.com/homecenter/page2.asp?Pid=74&partner= has furniture.

140. If you send a Word 6.0.1 document from AOL.com, the Finder will not recognize it when downloaded. However, the file can be opened from within Word 6.0.1.

A. The results are the same using Simpletext, also. You must open the file from within Simpletext. Or open it from the Finder (“Would you like to open this file with Simpletext”?).

141. To stop getting the “return to AOL, Configure for TCP” etc. message, press cancel, instead of “Okay,” so that AOL Link remains active.

142. Automatic AOL is set to send mail, not get it on G3/266, since I use it to send mail and sign off quickly. I don’t use auto AOL to get mail, since I do not want to check for mail each time I send something with Auto AOL.

143. Modem timed out at school - zapped with TT, KB, unplugged modem. Did not work. Waited until later (I originally tried when school had just gotten out, may have been busy). Worked okay.

A. Modem was continuing to time out when dialing from the G3/266 at school. I set up the access number to use 383-8500 and then 383-0168. Previously I was only using 383-0168.

144. My calendar allows you to track all of your family events, etc. all in one place. You can access it at http://calendar.aol.com/cgi-bin/gx.cgi/AppLogic+MonthGridView.

145. AOL 5.0 allows you to have up to 7 screen names.

A. You can retrieve deleted e-mail within 24 hours.

B. You can add e-mail signatures to the end of your e-mails.

C. The download manager has a locate feature that will take you to the directory where you downloaded a particular file.

D. A Get profile button has been added to the Instant Message form, so you can access info about someone quicker.

E. You can create longer more personal screen names.

F. Sounds can be sent through e-mail.

G. You can sort your PFC and address book by name/subject, address or date.

H. If the 5.0 download is interrupted, you can go to keyword: upgrade and resume from where you left off. Not sure about other downloads.

I. AOL 5.0 is not available for the 68K machine.

146. AOL gives an error that says compression tool is not in "Online Tools"
folder with AOL 5.0, but it was present (software glitch, perhaps). This
happened again on 1/4/03, even though the compression (PPC) tool was in the
Online Tools folder. I simply tried to send another e-mail with a compressed
document, and it was sent fine. Could not compress e-mail attachments with
AOL 5.0. You must use .sit mail (already compressed). On another occasion, I
could not get a file to send because of an "online tools" error; resending
did not work. Finally, I signed on to AOL, then sent it; this worked. I also
used TT to rebuild the desktop (with extensions off), and I was able to use
Auto AOL to send a .sit file.

147. I set up AOL 5.0 to work with GC to open .jpg, .zip, .bmp or .tiff files under My AOL, preferences, helpers section with Mom's computer. It worked, so mom's computer can now open .jpg files, etc. I also set up AOL to open compressed .zip files with Stuff it Expander. This did not work, however. So I made an original copy of Stuff it Expander and put it on the desktop. I changed its name to ".zip, .sit or .hqx files.” Then I made an original copy of Graphic Converter and put it on the desktop. I changed its name to jpg, .tiff or .bmp files.

A. I think that since the AOL 5.0 file that was transferred to mom's computer was inside a folder, so Stuff it and GC could not work on it.

148. Got an error message that TCP/IP settings must be changed on the G3/266. So I went to

TCP/IP and changed to AOL Link Enhanced and that was it (no changes in PPP servers, etc.). Error no longer occurred.

149. AOL would not sign on to any web sites. It would sign on, but I could not access any web sites. So, I tried three hours later without luck.

So, I zapped with TT and KB. Then with the modem plugged back in, I reconfigured AOL Link. Then it worked.

150. AOL now works without messing up the DSL connection. I opened AOL 5.0 and went to My AOL, preferences, Link, then “unselected” the use AOL link box.

A. I was able to sign onto AOL, and quit it. The DSL connection was still active and working (i.e. you could connect both at the same time).

B. Apparently, AOL does not use the PPP or Free PPP Dialer control panel to connect to the Internet (when AOL was connected, both of the control panels showed that they were “idle”). It uses the TCP/IP connection, I believe. However, you could not access the Internet with AOL’s browser, and this was verified by looking at the explanation of the AOL Link Enhanced, which says that if the AOL Link Enhanced Extension is not active, you can not access the Internet with AOL’s browser. However, you can access AOL’s chat rooms, AOL’s subdirectories, etc.

C. If you set up AOL to use a TCP script (and you have signed on with Enternet already), AOL signs on using a TCP connection. You can still use the phone line. Under My AOL, preferences, use AOL link should be unchecked.

151. According to http://scantips.com/faq3.html#clean, you can send more than one file at a time with AOL. I tried this on 1/22/01 with AOL 5.0 and two compressed CW files. It worked when sending e-mail from motleyze@aol.com with AOL’s built in e-mail. But it does not work when sending e-mail from motleyze@aol.com from aol.com. Both times I sent the e-mail to motleyze@pacbell.net.

A. When you attach the files at AOL.com, you can only send one a time. Even if the subject says “2 files,” only one is sent.

152. Marilyn’s e-mail was not going through to my AOL address. Other e-mails she sent to other people went through fine. I have not had any problem with other e-mail being sent to me. I called AOL Tech Support (888-265-8007) and they to try again and that it may be a temporary server problem and that we should try again to send e-mail.

A. Marilyn sent me e-mail later, and it worked okay.

153. One time AOL was stuck on “Talking to Network” (Step 5) and would not go any further. Unplugging the modem, restarting the computer and Zapping the PRAM did not help. Later it worked okay.

154. One time neither AOL nor IE would load sites at school, so I unplugged the modem, reconfigured AOL Link and restarted the computer. Sites would load.

155. Sanmon30 was the default name for checking AOL mail at aol.com on iMac DV+, after deleting the cookies from IE 5, I reloaded page. There was no Sanmon30.

156. One time, the modem with the G3/266 reported no dial tone. I had tried to sign on with the phone line disconnected from the wall. Got error message that "modem reported no dial tone." After reconnecting phone line and powering modem off then back on, still got error. Zapped with TT and KB and still got error. I unplugged the line to the phone, and then reconnected it. Modem then worked.

157. When sending mail from AOL to elite.net, AOL’s clock may be off, but Elite.net has the approximate correct time that the mail was sent in the e-mail window.

158. Should not paste documents that are too long into AOL's mail message window. May get cut off.

159. You can drag your favorite places from AOL's favorite places to the toolbar. Just click and drag the heart.

160. AOL error type 10 upon startup on G3/266. Zapped PRAM with TT and KB. One time left modem unplugged, and still got error type 10. After plugging modem back in, error was gone. But then the error returned again.

A. I tried replacing the AOL 5.0 alias, zapping the PRAM with TT and KB, but I had no luck. After I replaced AOL and its preferences, the error was gone.

161. Mom was having a “Runtime PPC SHL could not be found” (even though the file is actually simply called “RuntimeLib PPC”) when trying to open AOL 4.0 on her G3/233. I thought it might be an extension. However, it may be in online tools folder. Anyhow, AOL told her to drag the AOL icon into the AOL folder, make an alias and then drag the alias back onto the desktop. This solved the problem.

A. If the RuntimeLib PPC extension is not in AOL folder, the Runtime error occurs or in Mom's case, she had dragged the real AOL icon to the desktop (from the AOL folder) and not an alias, so the error occurred. (in other words, the real AOL icon needs to be in the same folder as Online Tools, which contains the RuntimeLib PPC extension). You need to make an alias of the AOL icon and then drag it to the desktop.

162. AOL Communicator allows you to instant message people anywhere, but it costs $329 and it has a monthly fee of $20.

163. On 11/24/03, I was unable to send mail to pmdonna@aol.com or wildrookie@aol.com, but I was able to send mom e-mail, mom was able to send me e-mail, and DG could send me e-mail. May be a temporary glitch.

164. According to Tourbus from 7/8/01, AOL’s e-mail can not be accessed from Mail2web, because AOL’s e-mail isn’t POP 3 compliant.

165. I tried sending Mom an e-mail with a .sea (self-extracting Drop Stuff file) attached from pacbell.net, but it did not work. I tried it myself. AOL apparently converted the file to “MIM” format.

A. The best way to send files to Mom is using AOL 5.0 software (sign on, not use AOL.com) and then send to her (no compression needed).

166. Bill decided not to continue with AOL, but for $2.95 a month, he can keep names, etc.

A. You can sign on a computer as a guest, go to aol.com and check e-mail for free.

B. If you sign on as Motleyze (or other screen name), it will cost $2.00 per hour.

C. I sent an e-mail to AOL to ask if you can use a TCP/IP connection and still sign on to AOL (as a regular user or a guest).

167. AOL’s pricing plans can be found at http://www.aol.com/info/pricing.html.

168. You can use AOL.com to send c. notes FROM home TO school, in cases where I am not able to type up the notes until I get home. That way I can reference the information, if absolutely necessary (before I can update the C. notes at school).

169. When sending a Microsoft Word file that has been stuffed with DropStuff as a .sea archive, I downloaded from AOL.com to my G3/233, I just click once and the .sea file expands.

A. However, when downloading the same file with Outlook Express, the .sea file will not automatically expand by clicking on it. You must drag it on top of Stuff It Expander. It then did expand.

170. When trying to delete the America Online preferences, I got an “in use” error, even though AOL was not in use. I restarted the computer and did not start up AOL. Still got “in use” error. I restarted and made sure not to start up IE5 or AOL. I held down the option key and emptied the trash. This worked.

171. Modesto Bee from 11/20/01 (apprx.) said that DSL through AOL costs $32/month.

172. When searching member profiles if looking for SWF, type that in, not S W F (i.e. without spaces).

A. Additionally, you can type singular forms of words to search, some plurals may not be allowed.

173. AOL has some new Merced numbers, but should stick with original AOL Merced numbers (383-0168 and 383-8500) for G3/266, because the phone line at school is not set up to use different prefixes for Merced numbers. Additionally, use AOL numbers with AOL at school with mom’s account, since it is unlimited. TCP/IP settings can be restored after using AOL, if necessary. Check “use AOL link when using the modem.” I will need to change TCP/IP configuration, when done, if you want to connect with the Crookham account.

174. I got a free 7.0 Platinum Premier Windows AOL CD from Wal*Mart on 12/12/01, and the AOL Macintosh version on the CD was 5.0.

175. I keep getting the message “You’ve Got Pictures” when I sign on to AOL with Motleyzeca. I tried to call AOL, but I got the “call back later” message.

A. I e-mailed AOL for help. The way to access the e-mail address for help is to go to Keyword: Techsupport, select the 24 hour logo, then Customer Service by E-mail, choose technical or billing.

B. I sent an e-mail asking them about the “You Got Pictures” message. They did not reply, so I called them on 1/1/02. They said to open the AOL 5.0 application folder, then open Online Files, then open Sounds, find the YGP icon (sound) and trash it. This worked.

176. Keyword: Love, Personals, Search the Personals. Fun Girl (Red 7877), txw222 and dgk293 are ads for pay sites. If you take a picture of potential interests, you can more easily find them later, otherwise it is difficult to match up screen names with ad names. You can not search for women without children. It is good to search for children (they have or not), driving distance) and their preferred matches’ age. Print/Save is not available for Macintosh users.

A. I was not able to create a profile with AOL for motleyze, the link did not work at keyword: Love. When I clicked the link to make my “personal,” I got an error that said that the attempt to load http://lovescore.web.aol.com/cgi-bin/create_redir2/Motleyze?4f22f385a483757509d31c14 failed, and AOL would freeze. Upon restart, AOL could not access websites, I thought it was because I was not using AOL Link, but even using AOL Link could not access websites. Zapping the PRAM with TT and KB solved the problem, so AOL could access web sites again. I should not access “update profile” with AOL. This happened three times. So, I used IE5 and pasted the address in the URL line. I was able to create my personal using IE5. When completed, the window said it might take 7 to 10 days to have my personal show up. However, I received an e-mail (sent to motleyze) that said that my profile has been added to the system. I was able to view.

B. I also sent my picture to the address “My picture,” with the subject line “my photo,” then I attached my photo to the e-mail.

C. I received a confirmation e-mail from AOL, that my photo would be posted within 10 to 15 days (from 1/27/02). I also changed my title to say “Cute girl wanted here” on 1/27/02, may take some time to update.

D. It is best to take a picture of a profile that I want to contact, then name it their screen name. Then it can be found later. You can search the personals and enter their screenname under “other search words.” Last search was 2/2/02.

177. I added “motleyze” to Greg’s buddy list. But my name did not show up on his buddy list, when I was signed on. We tried removing my name from his list and re-adding it, but that did not work either.

A. I was signed on as a Guest, which theoretically should not make a difference. His name did appear on my buddy list (that he was “online,” but I was not listed as “online” with his buddy list).

B. When I signed on with Motleyzeca (not as a guest), he could see me on his buddy list.

178. America Online tech support notes (that I received in an e-mail from AOL after contacting tech support) that state you can copy the whole data folder for AOL to save your settings, although the Art Database, Window Size Database and Access Numbers are not crucial.

A. The tech support notes also suggests using Keywords Help and Apple, for further assistance.

179. You may not be able to access the address from the menu bar if you are signed on as a guest. But you can access it by clicking, write, then clicking Address Book from the e-mail window.

180. One time I sent a file from school to home, but it was not sent, because Auto AOL said that my compression tool (from the online tools folder) was not present. However, the tool was present and later files could be sent. Perhaps I did not compress the file (although I thought I had, maybe DropStuff had a problem) or it was a one time glitch or the desktop needed rebuilding.

181. If you cannot get a page to load with AOL (i.e. a hometown page), copy and paste the link into IE5.

182. Sending e-mail with Poisonze is not allowed, since I blocked all e-mail.

183. There is an website called aolhistory.com, but it appears to be for Windows only.

184. Use AOL Link when connecting with a modem should be unchecked when trying to sign on to AOL using the T1 Line at school. Otherwise, AOL may try to sign on, and you probably won’t get past step 2.

185. It appears that under normal circumstances, AOL 5.0 startup screen is dark blue in the center (circular shape) and lighter blue on the outside. I had thought at one time, that this coloring indicated a problem.

186. On 5/6/02, I could not load epson.com with IE 5 (AOL and elite.net connection would not work). AOL did load epson.com and NN could load epson.com with AOL connection. IE 5 could open Google, though with AOL connection.

187. I was not able to access my motleyze e-mail with AOL, as of 6/27/02 (E-mailer would establish connection, but then never check the mail). I think Bill closed the account, he did have a different screenname on the iMac. He is sharing an account with Helen, so he discontinued his daddydills account (and my Motleyze account). Mom said she thought Bill did tell me.

A. I was not able to reclaim Motleyze, as of 7/19/02. May have to wait 6 months. I deleted Russ’s account, trying to see if Motleyze could be added to mom’s account.

B. I was not able to add Motleyze, since it was “in use” (it has been less than 6 months ago, that the Daddydills/Motleyze account was closed (it was about 6/2002). So I decided to stick with Motleyzeca.

C. I was able to recover Russ’s screenname, I could not “create,” but I had to “recover” it with AOL.

188. f you go to keyword video, you can see links to TV episodes; however, none of the links worked (2/09).189. Tidbits #642 says that AOL for Mac OS X requires Mac OS X 10.1 or higher.

190. After installing AOL on the iMac in room 58, an alias for AOL appeared on the desktop. I trashed it, but when starting up AOL again without signing on (school network was down on 10/25/02), the alias reappeared. Perhaps after signing on with AOL, alias will stop appearing.

A. Then I was able to sign on with AOL, the alias stopped reappearing after I trashed it.

191. After thinking I had put an alias of AOL in the startup items on my G3/266 after installing AOL 5.0, AOL would not run. I got an error that said that “The application ‘America Online’ could not be opened because ‘Runtime PPC SHL’ could not be found.” Restarting did not help and there were no extensions named ‘Runtime PPC SHL” in the Extensions or Extensions (disabled) folder. It turns out that the problem was that I moved the real AOL application icon to Startup Items (I did not make an alias). After put the real AOL icon back into the AOL 5.0 folder and then moving an alias to Startup Items, AOL 5.0 started up fine. The real name of the file that presents an error (if not present in Online Tools) is called “RuntimeLib PPC.”

192. On one occasion, IE froze in the middle of loading a web page, I had to force quit it. Upon restart, AOL made an error type 2. When I tried to re-open it, I got another error type 2. Upon restart again, AOL started up fine.

193. On 11/16/02, I sent Mom an e-mail with some sentences with punctuation marks in it, but when she looked at the e-mail, it has letters in it, instead of the punctuation marks (i.e. quotation marks). So, I posted the question on my web page and then sent her the URL. I also sent her an e-mail from motleyzeca@aol.com to momfisher@aol.com. I checked by signing on with her name and I was able to read the e-mail from motleyzeca@aol.com.

194. On 11/21/02, I got a message saying, “The mail could not be sent because there was a problem compressing the attachment (s). Make sure the compression tool is in your “Online Tools” folder.

A. However the compression tool was in online tools and the e-mail with attachment was sent. Must be an AOL glitch.

195. During the week of 11/20/02, two or three e-mails sent to mom from Motleyze@pacbell.net were delayed. But about four or five days later, e-mails went through fine. Since no other e-mails of mine were delayed, the problem was problem was most likely with AOL. I called AOL and they said that there was a period of time last week, when their servers were having trouble (I called them on 11/27/02).

196. On one occasion, when using AOL 5.0 with the G3/266, the sign on screen (after pressing “Sign On”) appeared in the far upper left hand corner of the screen. I tried quitting and reopening AOL, but I had no luck. Finally, I moved the Window Size database file out of the AOL prefs folder. This solved the problem.

197. In 9/03, Donna sent out a bulk mail and got our AOL account closed. To use the account again, type MJ1234 (MJ must be in capitals) as your password, then go to keyword: password and change it to desired password. Motleyzeca’s password is New At Ease, Nikki’s year.

198. According to http://www.aol.com/support/index.adp?toc=join&page=02, AOL Broadband ENHANCES a broadband connection (it does not appear to provide a broad band connection).

199. It does not appear that the Supra Modem will dial up under Classic and AOL for OS X, which is fine (probably irrelevant).

198. I got a corrupted error when sending mail from Mail (OS X) to AOL. Drop Stuff 7.0 was used, probably cause of error (when sending c. notes.sit).

199. It does not appear that the Supra Modem will dial up under Classic and AOL for OS X, which is fine (probably irrelevant).

200. AOL X works with the Blueberry iMac’s internal modem in Room 58. It dialed silently with Apple’s built-in modem, and there does not appear to be a way to change the sound, which is fine.

A. AOL 5. 0 does not sign on with the iMac’s internal modem within Classic Under OS X. You get a message about the modem needing to be reset. When you try to access TCP/IP, you get a message about the application or control panel not being supported in the Classic environment. However, if you restart the computer in OS 9, you can access TCP/IP for OS 9 and change the setting to AOL Link Enhanced. Then you can use AOL in OS 9 with the iMac’s internal modem (also, you must select Apple Internal 56 K, or the modem will not work).

B. You cannot use AOL 5.0 to dial up on the iLamp. You get an error message about being unable to communicate with the modem (and you cannot start up in OS 9). You can use TCP/IP to connect though. You can also dial up with AOL for OS X or use TCP/IP with AOL for OS X.

201. I got a message when running Auto AOL that "The mail could not be sent because there was a problem compressing the attachment(s). Make sure that the compression tool is in your "Online Tools" folder." However, the compression tool was in the online folder and the mail was sent fine.

202. AOL has been freezing lately on the G3/266. It may be that you need to use IE to connect to the internet first, when running Auto AOL. If you use AOL to sign on to the internet, it appears to not have a freezing problem.

203. On one occasion, I found a picture of the new $50 bill (4/04). However, the picture was in AOL’s “art” format, so I decided to use GC to open it, but I could not. GC gave an error that said that the picture was in “art” format (AOL), so you can uncheck the prefs for “use compressed images” with AOL prefs. However, the prefs for “use compressed images” was already unchecked (under www prefs). It is probably an AOL problem.

A. I was able to take a screen shot of the $50 bill, then open it with GC, save it as .jpg and send it out people.

204. The address book for AOL 5.0 can be opened with AOL for OS X. If you edit it, the file is updated (even though the address book file is in Internet prefs inside of the Ryan folder).

205. Several users said AOL 10.3 (around 24.6 MB) is terrible.

206. AOL would not sign on with the G3/233. I forced quit and restart. No luck. Force Quit again and restart. It signed on fine after that.

207. I kept having trouble getting AOL.com to load with IE on the G3/266, so I used NN and the mail loaded fine (and I was able to download it).

208. I could not get the Supra modem to sign on to AOL on the G3/266, when the T1 line was done. It was because I had hooked the modem up to the printer port and not the modem port.

209. I was having trouble accessing AOL articles, even when signed on with AOL Link. I then restarted and was able to access the AOL articles, even with TCP/IP.

210. Julie and Matt had difficulty in copying Address Book (the Address Book ending up being a mix of my e-mail addresses and mom's) and momfisher's filing cabinet (stores Favorite Places) to the new iMac G5. Julie and Matt tried copying the old files from the G3 to the iMac G5 (5.0 files) to the correct place within the Mac OS X folder, but to no avail. I tried installing AOL 5.0 (runs in System 9) and then running it on the iMac G5 (then trash AOL for OS X prefs, and restart), but the 5.0 version of AOL cannot detect the modem (AOL for OS X was able to).

211. I was able to download a 6.9 MB file with AOL in 2/05.

212. I was able to sign on with TCP/IP, while mom was signed on with dial-up (but I could not sign on using dial-up at the same time).

213. If you block e-mail addresses by going to Mail, Mail Controls, the person typing the e-mail will be notified that they are not accepting your e-mail. However, pmdonna is on my Spam list as of 5/6/05, so I can go to Mail, Spam Folder and see if she e-mailed me. Otherwise, just don't look in that folder.

214. I could not listen to Motley Crue from the Live 8 concert, because I don't have Windows (and I can't use AOL Radio). However, I was able to see a sample of the concert, but only a tiny portion (not Motley Crue).

215. Uncheck uncompress at sign-off to avoid AOL download (“corrupt”) error.

216. AOL news cannot be accessed with 5.0 of AOL (get an upgrade browser message or no news at all) on the G3/266 (even when using the Supra modem). As of 6/07, 5.0 is the latest version of AOL for Mac OS 8/9. The DEC and the Dells do not have any modem connections, except for ethernet connections. AOL News can be accessed on the iLamp with AOL For OS X. Also, AOL news cannot be accessed on the DEC (using version 5.0 for Windows). However, after downloading 9.0 for Windows, I was able to read AOL News fine on the rebuilt DEC (later, though in 8/07, I was not able to, so I uninstalled it); so Lightspeed was not blocking AOL News. It may work in the future to just search with IE about AOL pop up news. AOL 9.0VR for Windows is short for Vista Ready.

217. Usually when I receive an AOL e-mail (at motleyze@pacbell.net), I was not able to open it: I think that the document’s creator did not stay with it. Anyhow, I figured out that an AW SS was able to be opened with AW on the iLamp; I right clicked on the file and chose open with Other.. chose All applications instead of just recommended ones and then used AW to open the file. I could not use AW to open the document from within the application, even when allowing for all document types.

218. Mom had a Word file that she was unable to open, but I was able to. I then sent to her from AOL to AOL. However, she still could open but not print it; therefore, I tried to open it on my computer and I was able to open it, but not print it. I figured out the solution: I downloaded the file to the Desktop, quit AOL, then opened the file, Preview opened the file and I was able to print it.

219. I attached two files in .sit format to an Entourage e-mail to school (AOL), and at home I was able to open them. I was able to open them on the G3/266 with System 9.2.2.

220. I cannot use AOL homepage software (Easy Designer) to create a webpage with AOL 5.0, it requires Windows 98, 2000, or XP, with IE 5.5 or NN 6+, as of 4/08.

221. AOL 5.0 can be used on the DELL laptop through the wireless network: just choose TCP/IP as the connection.

222. When sending several picture files from the G3/266 to laptop #1, do not put them into a folder and send from AOL to AOL; send them individually; otherwise, it is quite a hassle to extract (expanding did not work) them with Expander on the laptop.

223. I sent some files from the DEC (no compression) to the G3 (through AOL) and back to the DEC that were Excel files; however, the files lost their formatting, so it is best to just transfer them with a zip drive.

224. When using AOL 4.0 on the G3/233, I shortened the password by two numbers and it still worked (AOL probably had shorter passwords); but on the iMac Duo, the extra two numbers are required.

Anarchie 3.7 ($35)

1. Needs open transport on the computer for Anarchie to install. Will not install with extensions off, since it can not detect Open Transport.

2. It has many bookmarks to go to ftp sites.

3. It says it can resume a download that has been aborted (by closing the window), but I could not get it work with several sites.

4. You can also use it to access files via http.

5. It does not support authenticated logins or secure connections for web access.

6. It says that if you have text files stored on an FTP server (such as a web server with FTP access), you can edit them locally with BB edit (under the remote menu). However, I tried doing this with several files within Anarchie and got error “-43 file not found.” So I suppose it does have to be your files. Anarchie will automatically upload the file for you and delete your local copy. BB Edit is used as a powerful text editor and it can be used by HTML coders.

A. A web server is a computer (or shared folder) that has software designed to share HTML and other files by an Internet or Intranet.

7. When you mirror upload your web site with Anarchie, your old pages are automatically deleted. Use with caution.

8. Version 4.0 is now called Interanarchy and costs $40.

AOL Instant Messenger

1. Password should never be the same as America On Line sign on password.

2. To change password, use help (must be signed on to AOL Instant Messenger) and then use the index to find password.

A. My current name and password are Orig.AOLscr, old At Ease (lower case). Later changed to info listed in 2B.

B. I now have motleyze, Old At Ease (lower case).

3. AOL Quick Buddy is not a file to be downloaded, it is simply a bookmark place with Netscape: will not work with America Online.

4. You can access preferences by using command, semi colon.

A. You can toggle sounds on/off for signing on, signing off, etc.

5. If you see something on the news ticker than interests you, click on it and the full story will be shown in an IE 5 window.

6. Press “enter” in Instant Messenger instead of clicking "Send.”

7. You can also go to chat rooms with AOL instant Messenger. If you are in a chat room (may need to set up your own), then you can look at the bottom of the window and then click to get to other chat rooms. Only AOL Instant Messenger members can chat in Buddy Chat rooms.

A. You can also go to Community Chats under the People Menu.

8. To change the screenname and password to sign on to AOL with (if automatically stored), go to file, Sign Off. Then change the information.

Apple CD-ROM

1. I cleaned the lens for the CD Player with a lens cleaner, unfortunately, after I did that, the CD player would play a CD halfwaythroughand then stop. I reinstalled the CD Audio Player software and it has worked since.

2. Same problem happened again, though, so I called and found out that I need to trash: All Apple CD Audio player files and preferences: Apple CD-ROM, Audio CD Access, Foreign File Access, Hi Sierra File Access, Apple Photo Access, ISO 9660 Access (Extensions). Reinstall from Performa CD. If you have trouble accessing CD’s that need these extra extensions and they are installed, hold down option key while inserting the CD.

3. I also had the Audio CD access extension in the system folder, but NOT in the extension folder, probably does make a difference. I also did not restart the computer the second time I reinstalled the software (referred to in #2).

4. Not one of these steps worked, so I turned off energy saver extension, which has fixed the problem (which may only be a conflict on my home computer).

5. To reinstall it on the PowerPC 5400, Use startup CD, Click on 7.5.3 installation, Custom Install, Apple Menu items, Put an “X” by the Apple CD Audio Player.

A. After I did a drag and drop install of 7.5.5 to the LC 575 in my room, Apple CD Audio Player was not installed. But I simply dragged a copy of it from the G3/266 with 8.1. It worked.

6. An external CD-ROM drive is not routed to go through the MAC’s processor chip, so you must hear audio CD’s through the headphone jack or stereo (using the RCA jacks, If attached to drive). You would use a miniplug to hear it through the headphone jack.

7. If you leave the drawer open, If the computer shuts down, the door will close automatically.

8. If the disk makes a lot of noise, it may be due to the fact that there is a lot of writing on one side of the CD, thereby making it heavier than the other side, so it may vibrate, since there is a lack of balance.

9. To adjust the volume with Apple CD audio player, you can use the arrow keys or click with the mouse.

10. If you are having trouble loading some dual formatted discs, may want to make sure that all the non-HFS format extensions are the same version (ISO 9660, Audio CD, High Sierra File).

11. There is a company that can repair scratched CDs. It is called the Compact Disc Repairman, (602) 412-1920.

12. CD Extra format is where Audio Data occupies session 1 and digital data occupies session 2.

13. On one occasion in Room 13, the CD-ROM drive would not mount any CD’s. I took apart the computer, took out the CD-ROM drive, blew dust off of it, reconnected it and it worked fine. Later, did not work, though. Error type -50 occurred when trying to unmount a disk and later a disk would not mount at all.

A. I exchanged the CD-ROM from another 575, and the CD’s mounted fine. Zapping and initializing the HD made no difference.

B. I finally decided to hook up an external CD-ROM to the computer’s SCSI port. it did not mount CDs at first, so I found out why with SCSI probe. it had the same SCSI ID as the internal CD, (#3), changed the external to ID #5 and it worked fine (had Apple CD-ROM, High Sierra File Access, ISO 9660 File Access and Audio CD Access installed).

C. On Jose's 575, the Cleaning CD would not mount (just made a bunch of noise). It did mount on the external drive.

D. Even if the CD did mount, it could not be opened, since Apple CD Audio Player is not on the computer and Quicktime is not either. (Both came with 7.5, I think).

E. My external SCSI CD-ROM would not load, even with power on using the 575. Nothing was in the drive. Trashed drive.

14. About the only thing you can do for a non working CD-ROM (outside of clean install), is to take it out, pull out tray and shake attempting to remove debris.

15. A/ROSE is part of Apple CD-ROM package.

16. On a Power Computing computer, If a CD-ROM will not work after doing a clean install, it is because Power Computing CD-ROM drives do not work with Apple’s CD-ROM software. it needs its own software drivers.

17. If a CD-ROM will not boot due to an extension conflict, hold down the Shift key at startup.

18. Tried to make an Apple external (CD300) work as a startup device (7.1 Toast CD) with the 575 in Room 13. Would not work, even after zapping the PRAM with TechTool and restarting (command, C and COSD did not work, either). According to sad Macs, not all externals can be used as startup devices. Sad Macs says that Apple drives should startup most computers, especially internal CD-ROM drives. However, in this case, the startup CD (or previous versions of the CD made with Toast) has started up other computers.

19. If a CD-ROM will not eject, try restart with VM off (command key at startup). Also, try restarting with extensions off and then hit the eject button on the front of the CD-ROM drive.

20. You can have instant Apple Menu access to audio CDs by inserting an audio CD, adding an alias to apple menu (using automated tasks). Then, you can access any audio CD that is inserted after that.

21. DVD capacity is 5.4 GB.

A. According to a Modesto Bee article, one Modestan put 2.6 GB of music on one DVD, which would be about four times the amount for a CD. (Used SoundJam to do it).

B. Software is starting to become available on DVD, according to Tidbits #552. The source was Nova Development’s Art Explosion and National Geographic (10/29/00).

22. The Apple CD-ROM button on the front of the G3 was hard to press. You had to press the button in pretty far for it to work. I took the computer apart and then when reassembling, put all 4 screws back in it. This made the CD-ROM much easier to use.

23. Source: “http://www.macintouch.com/g3.html,

” One user found to eliminate the noise for his CD-ROM was to pack the area around the CD-ROM drive with hard and soft foam. If the foam is packed tightly around the drive, it helps absorb sound and the CD fits better (causing less play). This eliminated much of the sound.

24. Also, If you cannot format a drive while starting up from the CD, because “files are open.” You could try holding down command key at startup.

A. If you try to copy a file to the HD and it gives the message that you can not because the volume is locked. You should try holding down option key and then copying.

25. On one occasion, the CD’s would make loud noises when utilized by the Apple CD-ROM Drive. I blew some of the dust out of the drive. I also used the dust spray. Then I used the CD Laser Lens cleaner (The CD-ROM Laser Lens Cleaner is for Windows only). The sound was less significant.

A. You should not store any laser lens cleaner inside of a CD wallet, as it flattens the brushes for cleaning.

26. At http://www.ResExcellence.com/12-21-98.shtml, you can see how to make it so that Apple’s CD-ROM driver will work with most SCSI external drive.

A. http://www.resexcellence.com/hack_html_99/12-21-98.shtml has several versions of Apple HD SC Setup, which can be edited with Resedit (the instructions are on the web page).

27. According to the 5500 Manual page 10, you should not turn or tilt the angle of the screen while a CD-ROM is in the drive.

A. If you use a small (8 cm) disc, then make sure the computer is as level as possible before putting the disk into the drive.

B. According to the 5500 Manual page 170, you should not move a computer with a CD-ROM in the drive.

28. According to the 5500 Manual page 24, if a disc in your CD-ROM vibrates, it is not a big problem. It simply may be that the label has artwork that causes the CD-ROM disc’s weight to be slightly off-center. The vibration damages neither your computer nor the CD-ROM disc itself.

A. Sometimes removing the label may eliminate the vibration.

29. According to the 5500 Manual page 132, if the computer unexpectedly ejects a CD-ROM disc without giving an error message, the disc may be damaged. Try another disc in the drive and try the original disc in a different drive.

30. According to the 5500 Manual page 133, some discs in the ISO 9660 and High Sierra formats have version numbers attached to their names. Some app’s need these version numbers in order to work with files. To make the version numbers available to app’s on your computer: Drag the CD-ROM icon to the trash. When the tray opens, hold down the option key while you push the tray back in. Keep holding down the option key until the disc icon reappears on the screen.

31. According to the 5500 Manual page 134, if you are trying to play an audio CD over a network, you won’t be able to hear it. You should play audio CD’s in your own computer.

32. According to the 5500 Manual page 134, you can’t open data files on a CD-ROM disc and listen to audio tracks on that disc at the same time.

33. According to the iMac DV + manual page 24, if you have to eject a CD manually, restart the computer to enable the drive to eject disks. (This may be true for other iMacs as well).

34. On the G3/233 with System 8.1, you can control many of the functions of the Apple CD player from the control strip.

35. When trying to run the Installer for Numbers, the plain “Installer” or the Numbers Demo on the Sesame Street CD on the 6400/180 at Jose’s house, I got error type 15 or a disk error. I tried the same CD on Mom’s G3 and got errors as well.

36. On at least two occasions, the “ISpy” CD would not mount. I restarted (on one occasion), but the CD still would not mount. I powered down the computer and took the CD out. After restarting, the CD would mount. I told GN that if it happens again, we might need to replace the System Software.

37. http://content.techweb.com/winmag/library/1997/1102/hw_tip1.htm says “Don't play a CD-ROM in your audio CD player, even if it contains some audio tracks. The non-audio data stored on the disc can ruin your speakers.”

38. MS’s CD Drive for her 5400 was not working properly. CDs would go in, but then be ejected immediately. She took it apart and shook out the extra pieces and then it worked again.

A. I may still go ahead and order an internal CD-ROM, as it is likely to be needed later by MS or someone else. 39. Tidbits #631 says that some audio CDs have a warning label that says “Will not play on PC/Mac” CDs should play in normal CD player, but not computer CD drives. Some of Apple’s computers (as of 5/02) do not have manual eject holes. Apple has posted some workarounds on its website (http://docs.info.apple.com/article.html?artnum=106882), but you may be liable for charges, that may be incurred if the disk is still not able to be removed by user. http://fatchucks.com/z3.cd.html has a list of “corrupted CDs” that have “copy prevention” (a more accurate term than “copy protection”). http://www.theregister.co.uk/content/54/25274.html has info on the copy prevention scheme. It mentions how to get around the “copy prevention.” It also says that these CDs can kill an iMac. http://docs.info.apple.com/article.html?artnum=106882 says that some computers may start up to a gray screen after a copy protected disk has been left in the computer. The article also says that some computers, such as the iMac flat panel, Power Mac G4 Cube and certain models of Power Mac G4 (Quicksilver or later) may not have a user-accessible eject hole. Read the article for alternate methods of ejecting the disk.

40. I could not get all of the sessions on two multiple session CDs to load with the CD drive in my G3/266 (School Stuff 3 and Internet 4). They would only load the first session only.

A. I tried using the CDs on my G3/233 and the iMac and all of the sessions loaded with both CDs.

B. I then tried cleaning the dust out of the drive. I replaced the Apple CD/DVD Driver extension and the Foreign File Access Extensions. I also tried trashing the Finder prefs and replacing the Finder, System File and System Enabler 877 file. I tried running DFA and NDD, no luck (only the first session would mount with School Stuff 3 and Internet 4 CDs). I had no luck. Finally, I did a clean install of System Software, the CDs mounted all of the sessions then. I tried using Clean Install Assistant to move all the items to the new System Folder, but once I did that, all of the CD sessions would not mount again. I did another clean install of System Software and then reinstalled almost everything from either my Installers file or CD-ROMs. Then once again, all of the sessions mounted.

41. On the 5400 in room 52, DO was unable to mount CD-ROMs with the CD drive. I trashed the Audio CD Access extension, the Apple CD-ROM extension, the Foreign File Access extension, the High Sierra File Access extension and the ISO 9660 File Access extension, the System preferences, the Finder preferences, the Finder and the System file. I then replaced all these files except the Finder and System preferences (as they would be re-created automatically). CD-ROMs would then mount on the desktop.

42. On one occasion, only one out of 4 different sessions could be mounted on the G3’s desktop using the CD-ROM drive. I rebuilt the desktop with Techtool and then all sessions would load.

A. On another occasion, I could not get all of the sessions of the Internet 4 to load on the desktop, only one would. I tried running DFA, NDD and NSD, and using Techtool to rebuild the desktop. I replaced the Apple CD-ROM, Foreign File Access, High Sierra File Access, and ISO 9660 File Access Extensions, the Finder, System File, and the System Enabler 777. This did not work. However, I temporarily replaced the System folder with the new complete one that is in my installer folder, and all of the sessions mounted.

B. I decided not to do a complete clean install just for this little problem. Besides, all of the sessions will load on the iMac.

C. CD-ROM Toolkit Extension was the problem, as found by Conflict Catcher 3 on the G3/266. After disabling that extension, multiple sessions would load on the G3/266. I then decided to rename the CDROM Toolkit Extension, so that it does not come before Apple CD/DVD Driver, then multiple sessions would load with the internal CD-ROM drive (multiple sessions still would not load on external CD-ROM drive, but I think that is normal for that drive).

D. But after renaming the CD-ROM Toolkit extension, I got an error message upon startup that says that “Note: CD-ROM Toolkit will not be able to support one of your CD-ROM drives because “it is already handled by another CD-ROM driver.” Possible fixes: Use Extensions Manager to turn off Apple CD-ROM extension. Remove any CD that may be in the drive at startup.” I decided to remove the CD from the external CD-ROM, and then restarted the computer. The error was gone.

E. Later, got the same error that the CD-ROM Toolkit will not be able to support one of your drives” I disabled the CD-ROM Toolkit extension.

43. CDs would not mount on the G3/233. I replaced System Software, DFA, NDD, NSD, Rebuild with TT, no. Zapped with TT and KB, worked.

44. If you have a CD with a label on it, it is best to try to flatten the label as much as possible. Otherwise, it may have difficulty being inserted into the G3/233.

45. I had a couple CDs that had trouble (the disk is unreadable errors) on the G3/233. After restarting the G3, one of the CD’s mounted okay (Internet 4) after rebuilding the CD’s desktop (I did not try the other CD, since I was not sure which one it was. Later, I had a problem with the Plan-it and Winton CD, it did not mount. But, on a different day, the CD mounted fine.

46. The Internet 4 CD was glacial to load with 9.2.1 on the G3/266 the first time; however, after it mounted the first time (after rebuilding the CD’s desktop file), it kept a file in Preferences (Internet 4 DDB and Internet 4 DDF) and then mounted in a normal amount of time after that.

47. I tried copying files from the Internet CD, but there were many errors. Then, I decided to install a different CD-ROM (it was an NEC CD-ROM from 1998), it mounted CD’s on the third restart using Apple CD/DVD Driver. After that, it did not. Therefore, I tried uisng FWB Toolkit (4.0.1a) , but it would not mount all CD’s, only some (many were “unreadable”) and there was no update for the program on FWB’s website or versiontracker.com. Zapping PRAM with TT and KB did not work, nor did hooking up a SCSI device (thinking that perhaps the CD-ROM was not terminated and needed to be). Then, I tried using Drive CD/NEC, which also installs SpeedyCD 5.31a (NEC program, which only works up to 7.5.5, according to the website, which turned out to be correct), but it did not work: it mounted disks, but anytime you copied anything from them, there was an error. Zapping PRAM with KB did not help. Finally, I just decided to use the original Apple CD-ROM Drive and cleaned it with a CD laser lens cleaner. It seems to be fine now, except for it still has trouble copying a few files from the Internet CD (which I burned again on a Verbatim CD and the Predator), so Verbatim may be an issue with the Apple drive or Predator CD’s: will wait and see. Anyhow, a workaround is to use the red iMac DV+ to mount the CD and then access from the G3/266 or use the Predator with the G3/266 (may need Toast CD Reader extension to be active.

48. To manually eject a CD, you must use a large paper clip and insert it into the hold right next to the “G3” on the front of the computer (that hole is the only one of the two holes that will eject the CD). According to the 5500 Manual page 130, your computer should be off when ejecting a CD with a paper clip.

Apple Educator Advantage (Apple Sales team is available 24/7 at 800-780-5009). Pricelists can be dowloaded athttp://www.apple.com/education/pricelists/.

1. jdmilo@edtech.com Jaede Miloslavich, C.O, no payment for shipping, but still must pay sales tax.

2. Another alternative for purchasing software, scanners and printers isthroughwww.exploria.com with nancyf@edtech.com or carlosm@edtech.com. They sell many third party items.

3. Address for Sales is: Apple Computer, K-12 Education Mailstop: 198-ED Attn: Education Sales Support P.O. Box 149116. The phone number is (800) 800-2775 and the fax number is (512) 919-2992.

4. There is now the One Click button on Apple’s web site, which is easier than re-entering the information each time.

A. You have 90 minutes to edit your order before it’s processed for shipping.

5. Online, my Apple ID is motleyze@pacbell.net, password is New new At Ease.

6. As of 5/02, Apple Educator Advantage sells printers.

7. http://store.apple.com/1-800-780-5009/WebObjects/EducationIndividual.woa/183/wo/sxyuR0PGjDaw2jj468/0.3.1 says that you may one each of the following during each academic school year (July 1 - June 30), Powermac or iMac or eMac, Powerbook or iBook, Display, Printer.

A. It also says that configure-to-order products cannot be changed or canceled after product assembly has begun.

B. It also says that all sales are final. But I called Apple Sales and that is true only of configured-to-order products. You have ten business days (Monday-Friday, excluding Federal Reserve Holidays) with non configured-to-order products.

8. At http://store.apple.com/Catalog/US/Images/salespoliciesEdIndividual.html, it says that there is a 30-day waiting period before the USPS will initiate a trace. DG said that is correct, see general info for more information. It also says that you may have a defective product repaired, but then it will no longer be eligible for replacement. The web page also says that 1-click is a registered trademark of Amazon.com , which Apple uses under license. If you change your mind after ordering, you have 90 minutes to change items in your 1-click order. The web page says that if you need technical assistance regarding electronic software downloads, contact Apple Technical Support at 512-674-8700. Software downloads are non-refundable. The web page says that cashiers’ checks or money orders are accepted. Personal checks are not. If you wish to pay by cashier’s check or money order, you may order by phone at 800-780-5009. The web page says you can contact Apple Sales Support at 800-676-2775. The web page says that clearance and refurbished products (as well as new) carry a one year Limited Warranty against defects in materials and workmanship. The web page says that Apple reserves the right to audit and ask for verification of school employment. Joe said he had to, but I do not think I did. I ordered over the Internet (I think) and he ordered by phone, which may have made a difference.

9. http://www.apple.com/education/k12/ilifeandkeynote/ says iLife is an application for working with images and music files. It also includes iMovie 3. Keynote is for making presentations. Must have OS X. Qualifying orders must be received between January 29 and March 31, 2003.

Applecare Protection Plan

1. Must be purchased before the one year limited warranty expires. Lasts for three years.

2. Since Apple now charges a minimum of $359 for a Powerbook or $329 for an iBook repair, extended warranty may be a good idea. The extended warranty costs $349 for a Powerbook and $259 for an iBook. This information is from Tidbits #546.

3. On the website, to use Applecare, you must use your Apple ID, which is motleyze@pacbell.net and (I think new new At Ease, but it may be old At Ease). On 12/21/00, it would not work with IE 5 or NN 4.75. Could try again later.

4. http://kbase.info.apple.com/cgi-bin/WebObjects/kbase.woa/wa/expert is the site for the Applecare Knowledge base now (8/9/2001). It looks interesting.

5. http://survey.info.apple.com/feedback/ says that tech support is not provided by e-mail.

6. My 90 days of free telephone support for the iLamp starts on the purchase date (I think). The purchase date was 5/13/04.

7. In OSX, you can use Sherlock 3's Applecare channel to search for info to help solve problems.

A. Also, you can see in the Other Channels listing (after selecting the Channels tab) many other Sherlock Channels. You can also find a few at http://search.crosswayisp.net/dir.asp?cat=/Computers/Software/Operating_Systems/Mac_OS/Internet/Sherlock/Channels/. You can reportedly use Sherlock to get driving directions as well, by using the Yellow Pages channel.

Apple File Exchange

Was used before 7.5 for IBM disks (pre PC Exchange).

Apple 5.25/3.5 Disk Drive

1. If a peripheral card is installed, it can not support more than two 5.25 disk drives (A IIGS can handle up to four, though. More than four can cause a drain on the power resources).

2. When connecting an external floppy, turn off power but leave unit plugged in (Serves as a grounding device).

3. 5.25 disk holds 143 KB of info.

4. A non-Apple monitor may cause interference for an Apple 5.25 disk drive and cause read/write errors. Move monitor further away.

5. A IIE will not start up from a Unidisk 3.5 drive by itself, according to Apple 5.25 disk drive manual, although I am not sure.

A. According to the Apple 3.5 Drive Owner’s Guide page ii, Duodisk and Unidisk are trademarks of Apple Computer.

B. According to the Apple 3.5 Drive Owner’s Guide page ii, Macintosh is a trademark of McIntosh Laboratories, inc.

6. Manual page V says that if you have interference from a TV or radio, try moving the TV or radio to one side or the other, turn the TV or radio antenna, use a different outlet or different circuit for TV or radio.

7. Manual page 1 says the 5.25-inch drive is for single sided disks only. However, we may have later models of disk drives that use two sided.

8. Manual page 2 says that you should have the power turned off when connecting or disconnecting any device, but leave the power plug in the wall, that way it serves as a grounding device.

A. Make sure you touch one of the metal connectors on the back of the Apple II to discharge any static electricity that may be on your clothes or body.

9. Manual page 7 says that you should make sure you are using the correct controller card for your drive i.e. do not use a 5.25” drive with a 3.5” controller card, you can damage the drive.

10. If the notch on the side of a disk is covered, you can not write on the disk (opposite of many other items, like cassettes, videotapes, etc.).

11. Manual page 12 says that you should use a felt-tip pen (not a pen or pencil) to write on labels.

12. If using a non-Apple monitor, it may cause electromagnetic interference (EMI). Move the drive. Apple monitors are shielded to contain the EMI.

13. Manual page 16 - 17 shows different chaining configurations for external disk drives. It also lists the scanning order for 3.5 and 5.25 drives.

14. Manual page 18 says that the Apple IIGS will try to startup from a 5.25” device in the chain, even if it is not first. If none is present, it will try to start up from the first 3.5 drive it can find.

15. The 5.25 should weigh about 4.78 pounds.

16. According to the Apple 3.5” Drive Owner’s Guide, it works with Apple IIGS, Mac Plus, Macintosh 512 with ROM upgrade, Macintosh 512 K Enhanced and the Macintosh 512 K.

17. According to the Apple 3.5” Drive Owner’s Guide page 3, the “eject” button works only when the power is on.

18. According to the Apple 3.5” Drive Owner’s Guide page 4, a Macintosh 3.5” disk will not work on a IIGS nor vice versa (disks should be kept separate).

19. According to the Apple 3.5” Drive Owner’s Guide page 5, DOS 3.3 files must be converted (using the Filer in System Filer) to ProDOS format before they can be used on a 3.5” disk.

20. According to the Apple 3.5” Drive Owner’s Guide page 8, a 3.5” drive should be placed next to a Macintosh, not on top of the Mac. Magnetic interference from the upper left corner of the Macintosh can affect the drive. Also, the drive being on top of the Mac can block the Mac’s air vents.

21. Apple II Prodos User’s Guide page 143 says that to write protect a 5.25” disk, cover the write-protect tab (opposite of 3.5” disks).

22. According to the Apple 3.5” Drive Owner’s Guide page 11, when you plug a 3.5” drive into the Mac, the eject button on the front of the drive is automatically deactivated because the computer then controls ejection.

23. According to the Apple 3.5” Drive Owner’s Guide page 12 says that a single sided formatted disk will not let you use folders within applications.

A. Page 12 also says that if you initialize a single sided disk as double sided, you could lose all your data.

B. Page 19 says the drive number label goes on the front of the drive.

C. Page 19 says you should avoid attaching more than three labels to a disk, since it may stick in the drive.

24. According to the Apple 3.5” Drive Owner’s Guide page 21 says you should insert a blank disk during transporting the drive, because the magnetic heads in the drive have hard ceramic surfaces that could crack if they contact each other.

25. According to the Apple 3.5” Drive Owner’s Guide page 23 says you should leave some space between the drive and the monitor (if non Apple monitor), because of electromagnetic interference (EMI). Non Apple monitors may cause interference. Apple monitors are shielded. The left side of a Mac emits some EMI.

26. I was having trouble with the G3/266’s disk drive, disks could sometimes be loaded, but then would make a clicking sound while copying files from the HD (and errors resulted as well). I used Kensington Disk Guardian and some duster spray, which seems to have helped. There was still one disk that had trouble after that (kept giving a data loss error), but two others worked okay. It will probably be okay for a little while, anyhow (as of 12/31/03).

Apple Guide

1. Apple Guide (and AOL Guide) Need to have Applescript and ApplescriptLib in the active extensions folder (may need to check extensions manager).

2. If show balloons is selected and you go to the “About this Macintosh” window and move the cursor over an application, it will let you know how much of its allocated memory that the app is using.

3. Show balloons can be very useful in many applications.

4. According to the 5500 Manual page 17, there is a Macintosh tutorial under the guide menu.

5. If you click on the letter in the Mac OS Help and drag, you can select different letters.

6. You can use the “look for” part of the Mac OS Help to find any word in any topic (not necessary just topics themselves).

Apple HD Setup

1. Update Driver option was gray on Room 54’s 5400, may be due to the fact that the driver that formatted the hard drive is different from the one on the CD. At home, the HD Setup is version 1.3 that was used to update the driver. On the CD that came with the computer, it is version 1.1. If it the HD setup version is too new or too old, it may have trouble working. On the Room 54 computer, the driver was probably the one that came with 7.6.1, which makes the current driver on the computer too new for the old HD Setup on the 7.5.5 CD. May be possible that you need to reformat the drive.

On the LC in Rm. 37, it took a long time to initialize. I thought, perhaps, it had frozen. I did a warm reboot and the HD would not mount. SCSI probe couldn’t mount it, but Apple HD Setup did. I tried to initialize it again, and it took 9 or 10 minutes to initialize.

2. If something has been “low level formatted”, utilities will probably not be able to recover data.

3. If update driver is dimmed, the drive may have been formatted using a different utility. In some cases, it may be necessary to reformat the disk, then update the driver. Also, If it is dimmed, it could be that the update program you are using is older than the driver on the drive is. Alternatively, the driver could be damaged (S.M., 3rd, 808).

Apple Location Manager

1. According to http://til.info.apple.com/techinfo.nsf/artnum/n30118, you can use the Apple Location Manager to help applications, on a POWERBOOK only, find Network settings for accessing the Internet. Previously, the easiest way was if the Network manager listed them or told you.

A. It will install only on a Powerbook. Also, must be running System 7.6 or later.

2. Source: http://til.info.apple.com/techinfo.nsf/artnum/n24550, “Location Manager allows settings to be saved as a group, so that selecting a Location Group from the control strip makes changes to all settings: AppleTalk, Dial Assist, Modem, TCP/IP, Remote Access.”

3. Location Manager 2.0.1 works on all MAC OS computers according to http://til.info.apple.com/techinfo.nsf/artnum/n30345.

Apple Menu items

1. Can be separated by the number of spaces in front of the file name. Also, dividers can be created (like the one in M.O.M. Control Panel) by creating blank documents and calling them “-----------------------------”.

2. Stickies: if you do not close the Stickie note, it will show up again on restart (can be checked or unchecked in preferences). It will show up even If there is no Stickie note (might want to leave the startup option unchecked when there is no note).

A. Choose the proper format you want, then go to “edit,” “use as default.”

B. On Sara Rhodes’s 5260/100, when you print a Stickies Note, it says Stickies (for 304) at the bottom. This is probably the room number from WMS (which is where the computer originally came from).

3. Menuchoice is a Shareware program ($15) that allows pre 7.5 Macs to have some of the same options. (Trashed it though, especially since hierarchical menus do not work with At Ease 1.0).

4. With 7.5.5, you can access five menus deep with Apple menu items, with 8.1 the level is higher.

5. Supposedly, If there is an alias of your HD in Apple Menu items, causes some slow down in System Operations. (Sad Macs p. 184).

A. On one occasion with the G3/233, the HD alias did not work after I accidentally trashed all the menus in the Apple Menu Items folder (I was trying to only delete the Recent Documents). Anyhow, the alias no longer allowed a submenu, so I tried restarting, rebuilding with TT, and finally had to replace the System Folder, which worked.

6. ScrapbookBurster does not appear to work with System 8.1.

7. Scrapbook can be used to view some PICT files (some that have been dropped on the desktop). It can be faster than opening a Graphics program.

8. Put CW into Apple Menu Items with the Apple Script called “Put alias in Apple Menu.” However, CW did not show up in Apple Menu items. However, I think it was because I was in the middle of copying something (Finder was busy copying). After copying was completed, CW showed up in Apple Menu.

9. Menu blinking s/b off. It may slow down G3/266 somewhat. I think Menu Choice may at times slow down the computer, also.

A. Menu Choice seems to be okay now, but it still may be cause of some slowness or it could be having Ryan’s HD in Apple Menu Items. Menu Blinking is now off.

10. Apple Menu Items did not work. I tried making a new Apple Menu Items folder, but I had no luck. Restarting the computer with the original Apple Menu Items worked.

11. “Ryan’s HD” item in Apple Menu Items was “grayed out,” when IE5 was open, even after reinstalling System Software, etc. May be a glitch with IE5, because other programs do not do the same thing.

A. Later, after clean install of System Software, Ryan’s HD was no longer grayed out, when IE5 was active.

B. When IE5 was active at school, Ryan’s HD was grayed out, as well. This is probably a software glitch with IE 5.1. On Mom’s G3, Mom’s HD was not grayed using IE 5.0.

12. On one occasion, I moved an item to a different place on the HD. The item had an alias in the Apple Menu. After moving, the Apple Menu was still able to locate it (unless MOM menu).

13. Tidbits # 633 says that the maximum number of items for Recent Applications (probably Recent Documents also) is 99.

14. To make an upside down question mark, use Option, Shift,

15. If you add an alias to the Apple Menu Items menu while copying a large file, it may be that the script has run, but the item may not actually appear in the Apple Menu Items until the copying is done.

16. On one occasion, Ryan’s HD did not make a hierarchical menu in Apple Menu items, but on restart, it did.

17. Whenever I tried to access the Apple Menu Items on the G3/233 with 9.2.2, the Finder would go into an endless loop and I had to restart the computer. It happened again upon restart. Finally, I trashed the Apple Menu Items preferences and then I was able to use the Apple Menu Items without incident.

18. Apple Menu Items did not work on one of the blueberry iMacs in the library. Rebuilding the Desktop with KB and re-creating the Apple Menu Items did not help. Probably needs new System, but not worth it for a cosmetic thing. I finally figured it out, the System Folder that was being used was inside of Netscape, which was inside of Applications folder. I moved the System Folder to the root level, and trashed the old one inside of the Netscape folder.

Apple OneScanner

1. Using the CD, as a startup will not work with the Scanner program “Ofoto” (created by Light Source Computer Images, inc.), it says that there is no room to store information (this message occurs because it is a locked disk). In System 7.6.1, Apple OneScanner freezes on launch. Might need to reinstall 7.5.5 on 5500 or perhaps use Ofoto set up for 7.1 with System 7.6.1 (sounds strange, but Aaron said it worked before).

a. Tried trashing prefs, increased RAM allocation and change the number of colors but did not work. Tried on a LC 575 (7.5.3 Revision 2), and both computers froze with the scanner’s power turned on before restarting the computer. Aaron said that he even tried hooking directly to SCSI port from scanner to Mac without Syquest in between. Did not work.

B. Accordingly, the scanning software will not allow you to print (8/30/00).

2. Cables may be moody or problem was with the PRAM on the 5500 in the lab. The computer stopped working again. For a week, the computer ran fine without the scanner attached. PRAM may need to be zapped again with Techtool (ext. off) and then don’t reconnect the scanner. Aaron called Apple and they are sending someone out. Replaced the HD and the sound output works, the scanner and in general, it works. Started having problems again. Disconnected the scanner and it seems to be working again. BH said that the problem is probably due to using 7.6.1, this system software has trouble recognizing IDE’s with the 5400, 6500 ‘s. The solution is to use “Drive Setup” 1.3.1 (from Apple’s website). I checked to see if we had latest version of software for Apple Color OneScanner. We do, since Ofoto 2.0.2 is the latest driver for Ofoto for Apple Brand Scanners for the Mac.

A. I have Ofoto 2.0.2 on the Internet CD in the folder called “Apple Scanner.”

3. Presto Page Manager can do “OCR” for the Scanner (UMAX Astra 1200 S), but does a lousy job.

A. According to the Presto Page Manager manual, you must scan in black and white to OCR. I think I did that. I do not have the software on CD, however.

B. When you drag an icon to an icon on the Page Manager window, it opens the application.

C. The applications preferences explain how to add other applications to the Page Manager bar.

4. Ofoto did not work the first time; the “Reset” and “Scan” buttons were grayed out. However, because the SCSI ID for the Apple One Scanner was set to 9. I turned the power off to the scanner and the G3. Then I reset the SCSI ID to “4” and it worked. I changed the External HD to 2, so that it would not conflict when both are hooked up.

A. I set the Calibration to Stylewriter II, since it was the closest thing to the 1500.

B. If you set Ofoto to use expert controls,” under Options, you can change the resolution for scanning, I changed the scan DPI to 300, for scanning documents. However, upon reopening the application, the default is for beginning controls.

C. It does not scan in color.

D. The default setting for Ofoto is 135 dpi for scan and 135 dpi for Printing. This seems to print fine (it appears to be plenty dark enough, when printing on normal. You can use 300 for scan dpi and 300 for print dpi, and it is okay. If you use 300 for scan dpi and 100 for print dpi, the printout is somewhat lighter.

E. I did not change the Scan bits or print bits.

5. Some of the files on the Ofoto disks are compressed and must be expanded before they can be installed (files whose name end in .cmp cannot be drag-installed).

6. I did increase the memory allocation of Ofoto upon using it, since it was somewhat low. I think I increased it from 1536 K to 4000 K on 1/19/01.

7. “Rawprinter” should be used any time you are calibrating a color printer or unknown ink type.

8. When you click Autoscan, you do not have to wait for the entire Prescan to finish. After the scan begins, hold down the option key and when you see that Prescan has scanned as much of the image as you want, click the Continue button. Ofoto stops the Prescan at that point.

9. According to the Ofoto 2.0.2 Read Me, photographs will not produce better quality with higher resolution. On an Apple color printer, a 3 X 5 color image at 225 scan/dpi won’t produce significantly better results than the same image at 135 dpi (Ofoto’s default).

10. According to the Ofoto 2.0.2 Read Me, sometimes template or custom calibration can cause a problem with Ofoto 2.0.2 menus. If that happens may need to trash preferences. If that does not help then may need to move templates out of the Ofoto folder. You could then move them back one at a time to determine which one is the problem. However, I think it would probably be easier to simply re-create templates, preferences, etc.

11. According to the Ofoto 2.0.2 Read Me, the amount of memory available for cutting, copying and pasting is Ofoto’s reserved memory minus 1000 K. To figure out the amount of memory needed for your particular image, multiply the size of the image (shown in the Selection controls window) by 2.5.

12. According to the Ofoto 2.0.2 Read Me, if you are trying to scan an image, which is smaller than 2.13 inches wide, then you should use Resize from the image menu and set the width to a value greater than 2.13 inches.

13. Also, according to the Ofoto 2.0.2 Read Me, if you have a Quadra or Centris, it may be necessary to turn the scanner off and then back on before starting Ofoto (even if you start up the computer with the scanner on already).

14. Yellow/brown (mustard) paper does not scan very well with Ofoto 2.0.2. Gave an error on two occasions, when trying to scan.

15. When using a colored original, scanning at 300 dpi and 300 dpi still did not make the printout too legible.

A. A suggestion given to me by someone was to copy a colored original on the “lightest” setting for the copier. Then the white copy that you receive may be usable to fax, scan or copy, etc.

B. Also, ironically, using the “darker” setting worked on some yellow copies of purchase requisitions.

C. I was having trouble getting one copy made of a purchase order; it was a yellow copy. After scanning and printing it, the printout was too light to be legible. So after using the default (scan dpi 135, print dpi 135), I went to Image, Tone, then made the Shadow value at 230 and the Highlight Value at 255. Then it printed out legibly (darker).

D. I found later that if the dpi was at 300 dpi and 360 dpi (scan and print, respectively), I could not get Highlight/Shadow to work (they were grayed out). Perhaps it was because I was using the “line art” setting or that “auto detect” was turned on with expert controls, not sure.

16. Manual page 3 says to connect the scanner, make sure that the computer AND the scanner are both turned off first.

17. Manual page 4 says that you should connect the terminator to the other SCSI port (the one not being used to connect to the computer).

18. Manual page 6 says that the marks on the side of the scanner are indicators of binary digits, 1 for on, 0 for off.

19. Warming up of the scanner takes less than 40 seconds.

20. Manual page 7 says when the scanner is turned on it does diagnostic tests. If the scanner fails the diagnostic tests, the orange light blinks. If that happens, turn the scanner off and then on again. If the orange light still blinks, the scanner may need service.

A. Manual page 111 says that under normal circumstances, the orange light will show when a scan is in progress.

B. Manual page 112 says that the orange light may blink twice if the lamp needs replacing.

21. When installing the software, if Quicktime and Colorsync do not appear in the Installer dialog box, it is because they are already installed.

A. Additionally, if Quicktime or Colorsync are installed, the message at the end of installation will say “restart” instead of “quit.”

22. Manual page 15 says that to use Ofoto 2.0, you need Laserwriter 7.1.1 or later.

23. Manual page 20 says that you should not bother to line your original up with the edge of the glass. Ofoto does better when it sees the edge of the document.

A. Also, you do not need to align the original up perfectly, since if crooked, Ofoto can straighten it up for you.

B. You can also use the angle tool (look like a T-square) to straighten images, as well.

24. Manual page 22, says that if the buttons says “reset and scan”, click “reset” and scan changes to “Autoscan.”

A. You can also choose “new” from the file menu to get scan to say Autoscan. This is mentioned also on page 115. (As soon as you click “Autoscan” or “Prescan,” the Autoscan button changes to scan to make it easy for you to scan an image again after you make changes).

B. According to the manual page 131, you can change Scan to Autoscan, by holding down the option key.

25. The icons at the top of the Ofoto window show the various stages of scanning (manual page 23).

26. If, during scanning, an image is scanned as far as you want, hold down the option key, the stop button changes to continue. If you press continue, the scanning jumps to the next stage.

A. Manual page 28 says that you can press “stop” if you have scanned all that you want to, during the Prescan process.

27. If you have Colorsync installed, the default format for saving is Colorsync PICT.

A. If you save an image in a non-Colorsync format and then bring the image into another application, the image may not appear correctly on the screen, but it may print fine (manual page 27).

28. You can balance an image that has been under or overexposed. Use Balance exposure from the image menu.

29. The “sharpen"" command may not appear different on the screen, but the printout will be different (manual page 32).

30. Under Window, Show Selection Controls, you can choose to Lock dimensions of an image.

31. Manual page 64 says that you can go to Edit Calibration from the Calibrate menu and then delete calibrations, if they are for unused printers.

32. Manual page 65 says that you can create a Colorsync profile. Go to edit calibration (from the calibrate menu), choose your printer and highlight it, then select create Colorsync profile.

33. Manual page 70 explains how to create a template for document sizes that are constantly re-used. Choose templates from the file menu.

34. LZW (Lempel, Ziv and Welch) is a type of compression that can be used with Ofoto.

35.When some item is pasted into Ofoto, it is usually placed in the center of the screen (same as Clarisworks).

36. Under the Edit menu, you can go to suggest crop to see how Ofoto would crop an image to eliminate white space.

37. If you decide to crop an image, if may say “crop and resize” if necessary, because of locked settings in the selection controls window (manual page 84).

38. Edit, preferences allows you to make Ofoto remember your settings from one session to the next (it is on by default, usually).

39. Autoscanned images are straightened automatically. If you want prescanned images to be straightened also, use autostraighten from the options menu.

40. You can use image, rotate to choose your own angle of rotation.

41. Options, Image operations lets you choose between faster and more quality.

42. Before you clean the scanner, unplug it and turn it off.

43. Manual page 104 says you should use pure alcohol or a glass cleaner designed to evaporate completely. Apply the cleaner to a cloth, and then clean the glass. Do not spray the cleaner directly on the glass.

44. Manual page 105 - 110 explains how to change the scanner lamp.

45. Manual page 109 says that if you operate the scanner without the lid, do not stare at the bright light.

46. Manual page 113 says that if you are going to use Quicktime to compress files, you need 2 additional MB of RAM.

47. If you have used Colorsync to scan and save images, the images may not look great in other apps that do not use Colorsync. Use the custom installer to install Colorsync for those apps (manual page 114).

48. Manual page 124 says that all SCSI devices must be turned off before connecting/disconnecting any devices in a chain. You should also touch the metal connectors on the back of the Mac to discharge any static electricity.

49. Manual page 123 mentions that a SCSI cable extender can be used to extend the length of cables, if necessary.

50. Manual page 127 says that Apple devices do not come with built-in terminators, but other manufacturers’ devices may.

51. Manual page 131 mentions that to get an image to straighten automatically double click the “T-square looking” tool. Also, to get the zoom in or zoom out tool to reverse, hold down the option key. To constrain the pencil or eraser tool to 45-degree angles, hold down the shift key.

52. Manual page 132, to crop a selected area, hold down the option key and click inside the area (the pointer changes to scissors) and the image is cropped.

A. To move the contents of a selected area, hold down the command key and drag a selection.

B. TO move a copy of the selected area, hold down the command key and option key and drag the selection.

C. To adjust the size of a selected area by one pixel at a time, position the cursor over the edge of a selection. Click once, and then use the arrow keys.

D. Pressing command period cancels a scan. Command option continues a scan that was stopped, command hyphen stops a scan.

53. Manual page 121 says that the operating temperature is 50 degrees to 104 degrees. Storage temperature is -40 degrees to 117 degrees Fahrenheit.

54. Under the window menu, you can choose “show print size.”

55. It may be best to Prescan documents before scanning, because some documents get cut off, when printing i.e. the part to be scanned is smaller than the document (default, I think, reset to smaller than document, so I had to “Prescan” every time).

A. When scanning some IPT stuff, I had to make sure that about 1/2” of glass was showing to the right of the material to be scanned and about 1/4” of glass was showing to the top of the material to be printed.

B. Image Type was no set to auto, but to Grayscale Photo, when scanning pictures for IPT.

C. I alternated between 135 dpi and 300 dpi, and both seemed to be okay.

56. Lowering the number for brightness helped at least one paper that was written in pencil by a student. After lowering the brightness number (to “-84”, it printed legibly).

57. When working with a 300 dpi (scan and print) document, and trying to save or rotate the document, it will be very slow.

58. I tried to scan a pink purchase order with Ofoto. I used the settings of Manual, Scan Bits 8:G: Scan dpi, 300: Print Bits 24:C: Print dpi, 300. However, I could not print the document, because I ran out of memory. I even increased the memory allocation of Ofoto to 10000 K from 2048 K. I tried opening the document with Graphic Converter. I had no luck. I even turned off background printing with the 1500, but I had no luck. I finally decided to change the Print dpi to 135, saved the document as TIFF and then I was able to print with the 1500 (with background printing on or off). The printout still was somewhat light (even when printing in “normal” mode), so I went to Image, Tone - Highlight/Shadow and put 75 in the Highlight box and 150 in the shadow box (although I think only the highlight change was necessary). Then the printout was legible.

59. Apple OneScanner software cannot be installed on the same disk as the installer.

60. One time while trying to scan a pink original. It did not scan well. I tried to go to Image, Tone, Highlight/Shadow, Brightness/Contrast, but the Image; Tone menu was “grayed out”. I went to options, and selected expert Controls”. Then I was able to re-scan the document and then use Highlight/Shadow and Brightness/Contrast.

61. On one occasion after scanning a Practice Book page with Ofoto, I could not type a page number on the scanned document with Ofoto (it does not appear that Ofoto has the capability to do this).

A. I tried opening the document with GC, and use the text tool from Graphic Converter. However, the text box was very small. I thought perhaps saving as JPG or prescanning, then scanning with Ofoto would solve the problem, but I had no luck. As it turns out, the problem was that I had selected “Auto” with Scan Controls using Ofoto. Therefore, the dpi was 360, so onscreen, the text, that I attempted to add, appeared to be very small (apparently, Ofoto makes the image the correct viewing percentage, so that it fits the screen, or pretty close to it. Also, even a 360 dpi document appears to be the right size in Ofoto, but when opened in GC, it may be too big for the screen, but GC scales the percentage down automatically when opening it). So I then showed the image as 100% and was able to type text into the scanned image, using Graphic Converter (using the image created in Ofoto, but opened in GC). I then changed the resolution with Graphic Converter to be 72 dpi and closed the document. I then reopened it in GC and was able to type my text and it appeared on the screen (and on the printout, also). I then got the Scale/Trim message when printing, I chose to scale (you can scale the image and then avoid the message, but the image gets smaller each time). The output was not excellent, but readable. It is best to try to not cut off pages when scanning with Ofoto, to help in the future with this issue.

B. I changed the scan controls back to Manual, which scans the document at 135 dpi. I also left the Expert controls choice set.

62. To avoid getting the “calibration” error message, do steps 1 and 2 from the Calibrate menu (the error will probably be present for documents that were scanned previously).

63. When scanning some documents for AB-466, I had some trouble with documents cutting while printing (appeared normal on screen). The best solution was to pre-scan with Ofoto (make sure the document is right side up), then scan at 135 dpi. Open in GC; scale to 90%, 90% again. Then the AB466 Passport follow through and the AB466 Asses. Rep. Th. 1 and Th. 2 printed okay.

64. It is a good idea to prescan documents, even if the documents are similar. Otherwise, pages may be cut off (on screen they may appear normal, but printing may be a problem). If a previously scanned document is still open, press reset, so you can prescan.

65. Sometimes, you may need to place top of the document above the glass a half inch or so, to help with problems at the bottom of the document.

66. I had tried to open some Ofoto documents in GC. They did open, but the printout was not nearly as good with GC (even still in PICT format) as the printouts were with Ofoto. The documents that I saved in GC as .jpg did not print out well at all, they were fuzzy and cut off (I had tried to use GC to avoid “cutoff” error, but the printouts were not good). Sometimes when using Ofoto, you may be able to leave a previously scanned document open, then scan and you may be able to use a similar file name (this may not work all of the time, though). The next day, I scanned some documents in Ofoto with 300 scan dpi and 300 print dpi. Then I saved them as PICT. I opened the documents in GC and saved them as JPG. I printed them in normal, and they printed out fine. When scanning typed pages with Ofoto , use Line art, then select Auto (it will use 1:T for Scan Bits, 360 scan dpi, 1:T for print bits, 360 print dpi). It is a good idea to prescan to make sure the document is not cut off. On one occasion, I could not copy a rotated number 8 from CW DR into Ofoto. I got an erorr message that the clipboard could not be copied.

67. I tried to install Ofoto (along with other Apple OneScanner software) on the OS X partition on the G3/233, but it could only be installed on the 8.1 Partition.

68. If you change the scan dpi (or print dpi), you can then make scan bits be more than 8.

69. Scan Wizard application needs a Microtek scanner. Color It does not work with Ofoto (Apple One Scanner), either. Color it produces a scanner not found error. Omnipage works fine with Ofoto to do OCR (if the original document is not too light).

70. When I had 1-bit instead of 8-bit from the Options, Line Art menu, I could not adjust hightlight/shadow from the Image menu. I also had the Auto selected on the Scan Controls menu.. After changing to 8-bit with Options, Line Art and changing the Scan Conrols to Manual and setting 8:G and 200 dpi for scan and print bits, the highlight/shadow could be adjusted.

71. To print a scanned Ofoto document on the Laserwriter IINT, save it as EPS.

Apple Remote Access

1. ARA is a way to connect a MAC-OS based desktop or notebook computer to information and resources from a remote location. 3.0 has support for PPP.

A. According to http://www.apple.com/macos/8.5/start/nt/pgs/ntGlsry.htm, “ARA software allows you to connect to an ARA MultiPort Server, a computer with ARA Personal Server software installed, or an ARA-compatible server.”

B. An ARAS MultiPort Server allows for 4 to 16 dial up connections concurrently. It offers network services to a large number or remote or mobile users.

2. 3com Impact ISDN 56 K (computer lab modem) is one of the scripts for Apple Remote Access version 2.1.

A. Only certain Macintoshes support connection speeds of 115200 bps (5500, which is the computer in the lab, is not listed, but it does go up to 115200). The 5500 probably came out after the ARA 2.1 Read Me.

B. To access those speeds, an extension called Serial DMA is required.

C. If you use a modem script that specifies 115200 bps, and your computer does not support this data rate, ARA will fall back to 57600.

3. Remote Access Client provides port arbitration through a system extension called Serial Port Arbitrator (I think it is now called OpenTpt Serial Arbitrator with System 8.1). According to Apple Remote Access 2.1 Read Me, Serial Port Arbitrator will not work unless Remote Access Client has been installed. According to Informinit 8.1, Serial Port Arbitrator keeps other applications from using the serial port while ARA is active. Serial Port Arbitrator is not needed with ARA 3.0.

4. I downloaded version 3.1.3 of Apple Remote Access, but it requires System 8.6 (System 8.1 is on the 5500 in the lab).

5. If you are using a non-networked printer in conjunction with ARA access on a computer, you may get a “serial port” in use error when trying to print while connected. You may need to select remote only in the Network control panel (AppleTalk Control panel for Open Transport-based machines).

A. Appletalk must be inactive for Apple Remote Access to work, according to http://til.info.apple.com/techinfo.nsf/artnum/n18217. You may get errors like “you need to reinstall ARA,” or setup errors or inits turned off, etc.”

6. Apple Remote Access should not be installed on the same machine as the Apple Internet Router.

7. If you are going to install ARA 3.0, do not select the Apple Remote Access optional install when installing MAC OS 8.1. Do not install ARA 2.1 over 3.0.

8. When using ARA 3.0, do not use Internet Dialer as the connection application; instead use the Remote Access to connect.

9. Apple Remote Access Server is used to allow Macintoshes to communicate over a Local Talk network on standard telephone lines.

A. I think it is soldthroughApple.

B. According to “http://www.apple.com/macos/8.5/start/nt/pgs/ntRmot.htm.” The Remote Access Personal Server software is not included with the Mac OS: only the Client software is provided.

10. Under MAC OS 8, if you have installed OT/PPP and subsequently install ARA 2.1, you will have to install OT/PPP again, since ARA will replace the newer OT/PPP files with older versions.

11. ARA may not be able to connect to an ARA 2.0 server. You would need to download the ARA Client Enabler, which will let a 1.0 client into a 2.0 server.

A. Another option is that you could also put 2.0 client into compatibility mode and dial into a 1.0 server.

12. If ARA 2.0 refuses to launch, you may want to check your version of AppleTalk (check and Appletalk “document”, not the control panel for version information). It should be version 57.04 or later. Old installers will sometimes install an old version. Just reinstall using the ARA installer after running an old installer.

13. According to http://til.info.apple.com/techinfo.nsf/artnum/n18217, if you are using ARA 2.0 and can not access the Users and Groups control panel, it may be because File Sharing is using the same control panel. You probably need to install AppleShare file server, and run AppleShare Admin. You will have a checkbox that will “allow this user to log in” below the standard preferences information, if ARA has been installed.

14. According to http://til.info.apple.com/techinfo.nsf/artnum/n18217, ARA is incompatible with AppleShare 2.0 and with AppleShare Pro.

15. Remote Access Setup has an arrow, which can be turned to show/hide other options. The “disconnect if idle” is one of those shown/hidden items.

Applescript

1. You can force the startup screen to appear by holding down the “control” key when opening a script (where the never show startup screen has been checked when saving).

2. If you save a script and check “never show startup screen," the script should run without opening any boxes.

3. Save as “Run only” makes a script uneditable.

4. -10075 means that the script has been canceled in the process.

5. On one occasion, I had trouble getting several scripts to run that were saved as “applications”. I would double click and see If they would open: however they just acting they were going to open and then closed again. Tried rebuilding the desktop, which did not work. Increasing memory allocation did not work either. Also, tried running script first and then saving as an application, which did not work. Changed the creator to match those of the compiled scripts, I had no luck. Also, put the saved applications in the same folder as the Script Editor. Ran from the CD and trashed the prefs. Must be software glitch. The work around solution was to save a script as a compiled script (run only or regular), copy and paste it into the script that is being saved as an application, resave (as an application) and then it will work. Thereafter, If you open the application saved document, you can resave as an application (not necessary to resave as a Compiled script).

A. If you open Script Editor and then open Script Editor application file, you can run the script from there.

B. The files saved as app’s can be opened from inside Script Editor.

7. Set default window size under the file menu.

8. Synchronizing folders encounters an error 5038 when synchronizing two folders that are already exactly the same.

9. Even when running Applescript from the CD and trashing the prefs, The “Synchronize folders” script does not work properly, only on occasion does it work and not consistently.

10. When trying to run the slide show Script (command, 3) with Kudo Catalog Reader on the 5400, the error message appeared “script can not be found.” Removed and then reinstalled Applescript using the 5400 CD.

11. I set up a script to open AOL, Netscape and MOCSE (I made aliases for them in the Apple Menu items. Later, I removed the aliases from the Apple Menu and the script still ran.

12. I got an error message several times that said Apple Event timed out when using the AOL/Netscape script. I recorded a script, which took several times to sign on and even delayed signing on at the startup screen. However, message still appeared later. It probably has to do with the phone lines, they seem to keep “disconnecting,” and even the regular phone at times was disconnected. For, later, when a message appeared saying “the connection failed” when trying to sign on to AOL, the same error message appeared in the application menu for Applescript (Apple event is timed out). Zap the PRAM did not help.

13. Scripting Additions are located in the Extensions Folder; they are used only when a script incorporates them.

14. On more than one occasion, the AOL 4 script kept opening Netscape Communicator also. I trashed the script and made a new one, but this did not work but one time. So I trashed Applescript Prefs, which did not work. I trashed Applescript applications and extensions, reinstalled from CD, which worked.

15. Applescript will not make a script to change the mouse tracking, the memory or the Startup Disk on the G3. Or at least it will not consistently do all 3.

16. Back up script for “Ryan” folder did not work. Says, “file with that name already exists” when running script.

17. If AOL is replaced, the way to still make the existing Applescript work is to make sure that the alias in the Apple Menu items has the EXACT same name as the previous alias to AOL. If the first alias was called “America Online,” the replacement alias can not end in 4.0.

18. When trying to make an Applescript that will automatically update backups of folders on an external source, you get an Applescript error that a file with that name already exists.

19. According to one troubleshooting report, Applescript is needed to change the desktop picture. It is not true with the G3/8.1, though.

20. You can not make an Applescript to “hide others.”

21. There are several free scripts that I downloaded. Change case of all names: replace text in items names works on folders, nested folders, etc.: You can also trim file names or trim “N” chars from item names.

22. Any system running Applescript 1.1 can run scripts created with version 1.0 or 1.1, but a system running Applescript 1.0 can not run scripts made with Applescript 1.1, according to “Photoflash Read Me.”

23. Just put all AOL, IE 5, etc. into startup items on G3/266 instead of making an Applescript, every time you want to add/delete some application or item.

24. Better Results when “NOT” opening things from the Launcher. You can make a script that will make an alias, and then delete the last five letters and leave a space to improve on Apple’s make alias command. However, the macro will only work for one particular folder (won’t do different ones).

25. Under OS X, it appears that Applescript could not be used to automatically adjust the Display Calibrator settings.

26. I made an Applescript to upload Computers Notes along with the image files. After making the script with Applescript, I had to save it as an Application and then unchecked Startup Screen. Do not check "Run Only" or you can't access the script in the future. I still have to press the Okay button in Fetch's shortcut window, so I e-mailed Fetch to ask about this. Also, I had to type the password into the script.

27. I could not record a script to save my Favorites with IE 5.2 and Applescript 2.0.

A. The script "Crazy Message Text" makes your text in a colorful design. You can use "Folder Actions" to access "Folder Actions Setup" to make scripts for folders.

B. http://apple.com/applescript/guidebook/sbrt/index.html is a website that has Applescript resources, so do http://www.applescriptsourcebook.com/home.html (which has a 65 page manual for Applescript beginners), http://www.apple.com/macosx/features/applescript/, and http://macscripter.net. Also, http://maccentral.macworld.com/features/applescriptprimer48/ can be used, even though it was originally written during the time of OS 9, some info still applies.

C. I accidentally deleted all of my Scripts (8 to 10 folders worth) within the iLamp HD/Library folder. I could get them from mom later, if necessary. However, I have looked through them and did not find any to be useful, as of July 2005.

D. I tried to find a script for closing the World Book folder, once it mounts. I finally discovered that the secret was to close Window, not folder (since a folder that is open is called a window).

E. I downloaded a script that Jim Mathews (Jim.Matthews@dartmouth.edu is not a valid e-mail address) wrote called "Upload Folder Action" (which must be put in the iLamp HD/Library/Scripts/Folder Actions Scripts folder). I set it up to work with the folder "My Web Site." The only trick is to make sure you save your updates files in the folder. Then take them out and put them back in, so that they will be uploaded with Fetch. One time, the script stopped working, but restarting the iMac solved the problem. Later, I had the same issue, but moving the file out of the web site folder and then moving it again to a different location on the desktop and moving it back into the web site folder worked. On another occasion, the Upload Folder Action script stopped working and restarting did not solve the problem, so then I just reattached the script to the script, which resolved the issue (I also had the problem where the script did not work; it was because I had trashed the “My Web Site” folder by accident, so I reattached the script to solve the problem). In the future, I may repair permissions as well to hopefully resolve the issue, if necessary. If you update the version of Fetch, you need to use Script Editor to update the script as well.

F. I tried to assign a keyboard shortcut to launch an Applescript (for changing the volume for iTunes), but Keyboard System Preference would not allow me to use an Applescript application file (created with Script Editor) as one of the applications.

G. The Finder does not script moving a file to the Desktop and back to a folder. Also, there does not appear to be a way to launch applications using the Function keys.

28. I made a script to close all windows upon startup of the iLamp. However, it did not work for the window that I wanted closed (World Book CD folder) because it showed up a few seconds after the script started to run, so I added the line delay 30 to the script and this solved the problem. Later, after removing and reinstalling Palm Software, the Applescript with the 30-second did not work properly. It was because the order of Startup Items had changed. I moved the Applescript with the delay to about seventh (the worldbook.cdr was first). On the blueberry iMac, I had to change the script to a 45-second delay for it to work. Later, the script had trouble again, so I just moved it down in the list of Startup Items. This solved the problem.

Apple Stylewriter 1500. There is a guide for Stylewriter drivers at http://til.info.apple.com/techinfo.nsf/artnum/N30153.

1. On one occasion, there were some small faded spots on my printouts from the printer, so I cleaned the cartridge (a choice under “Utilities”, when the print screen comes up). Improved.

2. Black and White Printing takes up 1 Meg of RAM; Color printing takes up 2 Megs of RAM for a page with 3 graphic pictures. It is about 1 Meg of RAM for Color or Black & White for a page with no graphics.

3. Calendars and More (CD that came with the printer) must have “Art” and “Categories” installed into the Calendars and More folder If you want to run the program from the HD, without the CD.

4. Stylewriter 1500 is having trouble staying chosen in the lab. You can choose printer port, close the chooser and next time you open, it has defaulted back to the modem port. Restarted the computer, chose Printer port two different times, it worked.

5. 7.6 comes with 2.2.1 of the print driver for the 1500, must highlight a print job and then hit the trash can to make it gone.

6. When using “find,” this desktop printer is listed as a desktop folder.

7. To reset the rollers: Take out all paper, turn off power, turn on power and hold down power key for several seconds, wait for two loud clicks. Release the power button. Repeat 2 times.

8. To print test page: Leave paper in printer, turn power off, turn on power and hold down power key until it starts to print, release the power button.

9. We tried using 1 BC-02 Canon cartridge with the Apple SW 1500, but the cartridge printed output that came out jagged. Upon replacing the BC-02 cartridge with an Apple one, it printed fine. Tried another BC-02 cartridge, which printed fine. Apple Education line said that it is fine to use Canon cartridges, since Canon made the printer.

A. BC-05 is the color cartridge that can be used with the Apple Stylewriter 1500.

10. There was an “X” over the SW 1500 icon in the Computer Lab with the extensions on (Desktop and Color 1500). However, it was set up to use GX and GX software was not currently installed. Reinstalled from the 1500 disks and it installed GX software, which installs by default, I believe. On my printer, I discarded the GX software.

11. On one occasion, the black outline was on the Color SW 1500 on the desktop. It was the “chosen” printer. However, it was chosen to print on the wrong port.

12. Also, on At Ease with System 7.1 on an LC575, the Printer would print.

13. In computer lab, printing of pictures was dark and spotty (tried “normal” printing in all cases with “color”, which are basically the defaults). It was dark due to the fact that the Color SW 1500 and the Color SW 1500 GX were both active with extensions manager. Turned off 1500 plain and the printer was much lighter and clearer but still spotty.

A. For the spots, I tried a working printer with a working cartridge with the computer lab’s computer (and GX software) and it was still spotty. Realigning rollers helped a little. Tried zap (After Zapping PRAM, must “create” GX printer on the desktop. I had no luck. If you disabled 1500 GX and enabled 1500, could not choose 1500 (even after disabling GX driver) and the 1500 GX driver was in the Disabled extensions folder, but invisible. The extension Quickdraw GX must also be in the disabled folder. A test print page looked fine (without using the computer, just the printer). GX Software is not compatible with Life Touch CD application (the application is not “GX” savvy). Need to turn off Quickdraw GX in the extensions folder (although I turned off all GX extensions) for the plain 1500 to appear in the chooser. When printing with the plain 1500 software in the lab, the pictures print fine.

B. But the pictures would print fine on 35’s computer and 37’s computer with 1500 plain software.

14. Grayscale is a little lighter than black and white printing.

15. Quickdraw GX is not commonly used since it takes up a lot of RAM, and programs must be written to be aware of it to work properly. I don’t think the Life Touch 5.0 is GX-savvy, at least it is not according to the 1500 manual.

16. On Room 35’s 5400, the Stylewriter’s icon appeared on the screen more than once. Could be that an alias had been created. On that machine, it may be due to corrupted PRAM.

A. With GX software, If you hit “create”, more than one desktop icon is created.

B. You need to use the installer disks to install GX software for the 1500. The Stylewriter GX software that comes with the 7.5.5 CD does not work with the 1500 (causes error message).

17. An error message appeared that said, “the desktop printer extension is too new to use with this computer” (which was an LC 575). Also, the desktop icon did not appear after being chosen. Reinstalled software and it worked. Side note: Macintosh Drag and Drop was installed on the LC 575 by the Stylewriter installation disks.

18. If printing is very slow may be able to increase the memory allocation of the program that you are using to print from. Can use Printmonitor instead of desktop printing (requires less memory).

19. If you install Quickdraw GX after you set up SW 1500, you need to rerun installer for 1500.

20. Notification can be changed in the print window that is brought up when printing.

21. CD that comes with the printer can not run the programs from the CD; they must be reinstalled first on HD.

22. On one occasion, I loaded the cartridge incorrectly and after running through the printer, the page was still blank (an error message did appear, but after printing). Reloaded cartridge correctly and it was fine.

23. Will print legal size paper.

24. To share the 1500, you need to install the 1500 software on both machines.

A. As for physical connections, the printer connects to the modem port on the server, the printer port is connected to the printer port on the client machine.

B. On the server, make Appletalk active, choose the 1500, select the modem port (not the bottom icon of the printer, the one by the modem port), Click setup, put an “x” in share this printer, name printer (If not already done), click ok, close the chooser.

C. On the client in the chooser, make Appletalk active, click on the icon of the 1500, select the name of the printer on the right side (most likely the bottom icon).

D. You can monitor print job from the desktop printer icon on either machine.

E. If a printer is not being shared, then the extension “Printershare” s/b made inactive. Caused errors on 5400 and G3. (In use error on G3 (even after Zapping), which was client and Printershare can’t be used message on 5400, which was server).

25. With my 5400 and the 1500, I kept getting the error in connections” message. I tried restarting, zapping, but I had no luck. Trashed software and reinstalled software from CD and it worked fine.

26. On one occasion, I got an error message that said “the port is in use by another application.” Turns out problem was that the printer was unplugged.

27. If the electromagnet in the middle of the power cord is right next to the monitor, it may cause electromagnetic interference.

28. Once, I could not get my printer to work. After reinstalling software (and trashing old) zapped PRAM with Techtool and keyboard shortcut, moved power plug to different outlet, test printed a page with printer. I had no luck. I got the printer to print from the modem port, then I reconnected the printer to the printer port and it worked.

29. On one occasion, the paper kept getting jammed in the printer. The reason was that the paper selector lever was halfway between the envelope and letter setting, which I rectified.

30. On one occasion, thought that remanufactured cartridges were bad. Turns out the particular cartridge was simply low on ink.

31. On one occasion, the Color Stylewriter 1500 would not print every line on a spreadsheet (even a new document) (see below).

A. For example the line between Row 1 and Row 2 would print, but the line between Row 2 and Row 3 would not. The line between Row 3 and 4, and the line between Row 4 and Row 5 did print. A “draft” printing would print all the lines in the spreadsheet, but “normal” and “best” did not print all the lines. All the lines in the spreadsheet would print with the black cartridge installed.

B. I tried Zapping the PRAM with Techtool, Keyboard shortcut. Then I tried unplugging (and plugging in again) the printer cable. I reinstalled 2.2 1500 software, installed 2.2.1 1500 software, installed 2500 software (which did not work because of an error in the connections”), so I reinstalled the 1500 2.2.1 software, I unplugged the power plug for the printer, printed in grayscale. None of these things worked. I tried using the modem port and aligning the rollers.

C. I left the battery unplugged the battery during lunch (about forty-five minutes). Then I tried using my power cable, my printer cable and my cartridge with Joe Torres’ 1500, and it printed all the lines in the spreadsheet.

D. Then I tried using my printer again and it printed all the lines in the spreadsheet (unplugging battery must have done it). Also, the error in printer connections” disappeared after unplugging the battery.

32. Later I had the same problem with the lines missing while printing in normal mode (draft was okay). I tried unplugging the battery of the G3 for thirty minutes, printing a new document, reinstalling 1500 software, using the modem port, aligning the rollers, switching printer cables, printing in Excel, unplugging printer for twenty minutes, cleaning the cartridge with alcohol, cleaning cartridge with utilities in the software (in print dialog box). Solution was to replace the cartridge, ironically (the cartridge I was using was a “refilled” “new” one).

A. If this happens again, try switching cartridges with a color one first. That way I do not need to open a “new” cartridge, unless it is needed. The color cartridge should tell me if the cartridge is the problem.

33. Mac Secrets 4th edition p. 851 suggests that you can use any version of Stylewriter software if the software came out after the printer. This did not work with 2500 software on my 1500 in my room. (Got an error in the connections message). Also, the Stylewriter 4000 software that I have is only an updater file.

34. I think GRC Ink Jet Mail in Service (800-423-5400 or 818-709-1234: e-mail address for customer service is csupp@printgrc.com: website is website: http://www.printgrc.com/index.html), P.O. Box 5306, Chatsworth, CA 91313 handles our cartridges. They are open from 7:30 A.M.-4:00 P.M. Monday-Friday.

A. If cartridge is defective, return to GRC. Address for sending defective cartridges is 20559 Prairie Street Chatsworth, CA 91311. RA # 84718 for cartridge return on 1/4/2000. I sent a reminder e-mail to inquire about our cartridge on 1/17/2000.

B. GRC does not sell cartridges directly. You can buy the boxes for cartridges from Quill.

C. If a cartridge says "not remanufactured," it is defective and should not be re-used.

D. Quill sells the mail in service for GRC cartridges. When a cartridge is empty, mail it to the GRC company in the box. GRC will check it out, refill it and send it back to us. Quill said if I have some empty cartridge boxes, send them in to GRC. Quill does not receive used cartridges.

E. Item #JT 725 is the GRC Refill Kits for BC-02, which have been discontinued. Kevin Caldwell at Quill did not know why they were being discontinued and did not know of anywhere else, that they could be returned. You can only send in one cartridge to GRC for refilling. Quill does not receive any empty cartridges, only GRC would. GRC sends a refilled cartridge back to you. The box for the kit costs $9.98 each.

F. I did send in an order for 15 GRC refill kits (which is all Quill had left) and one Quill cartridge for the 1500.

G. If a cartridge has a “GRC” label already on it, it can still be re-filled. It is just that there is one refill per kit ordered, but the cartridge can be re-filled more than once, I believe.

H. Ellen’s cartridge was thrown out, since it was four months old, did not appear to be fully out of ink, but did not print properly. (In the future, a GRC cartridge in a similar situation perhaps could be re-filled).

I. GRC may send us, occasionally, a defect notice and complimentary refill. If a cartridge is determined to be "non remanufactured", they may send it to us anyhow (it may be able to still be used for awhile or for draft purposes, etc.). Do not send in the "non remanufactured" cartridge (should be labeled with a red/orange label). Also, they will send us a complimentary refill.

J. It should take approximately 7-10 business days for an empty cartridge to be filled and returned.

K. When referencing a number, you should refer to the “JT” number on our receipt.

L. Can send e-mail to Swanhala@printgrc.com (Stacey at GRC). Sends prompt replies.

M. Another address for GRC feedback is feedback@printgrc.com.

36. Staples has a BC-02 refill kit #60095 that costs $17 or so.

37. They do not sell black inkjet refilled cartridges for 1500 at Think, inc. At http://askbobrankin.com/inkjet_cartridges.html, Bob Rankin talks about refilling old cartridges. He suggests that you only refill manufacturers’ new cartridges (new to you), otherwise, the cartridge may be dried up. Some printers do not allow you to use refilled cartridges, as they have circuitry to prevent use of any other cartridge than its own brand. Also, older printers are usually more likely to be able to have their cartridges refilled. Sometimes, the print quality will not be as good with a refilled cartridge, because it is not the same as originally designed by the manufacturer. Also, some cartridges may not be designed to be used repeatedly. Some companies (Staples is one of them) refill cartridges and offer guarantees on them. According to http://www.printpal.com/q_and_a.html#Warranty%20for%20Recycled%20Cartridges, “Not all cartridges can be recycled. Unserviceable rates vary widely by cartridge style and condition with single color black virgin cartridges having the highest success rates. On the average 90-95% of all virgin single color cartridges can be serviced. As the cartridges age, this percentage gets lower.  Cartridges with the highest “unserviceable” rates include most tri-chamber color cartridges due to their design. An example of this is the HP51629A cartridge. Certain ‘sponge-style’ cartridges such as the Canon BC-02 also have higher “unserviceable rates” than liquid ink cartridges as the HP51626A.” If I go to http://www.printpal.com/coupon15, I can get a 15% discount on an order. As of 2/09, Staples is accepting cartridges again, but they put $3 on your rewards card; the limit is 10 cartridges (any brand) per month.

38. In the print dialog box, If you choose paper type as back print, you will print the output backward on the paper (like a mirror image).

39. On one occasion on my 1500 at school, it would not print because the “lib” something or rather could not be found. I restarted the computer and the printer worked.

40. To set up an iMac to use the 1500, copy the 1500 extension from the Apple Extras, Additional Printer Drivers folder. When copying the 1500 extension to the iMac’s system folder in Room 24, I had to restart the computer to get the printer to work.

41. I had two different color cartridges that got an error in the connections message on my Stylewriter 1500. (I wanted to clean the cartridges, since the printouts were faded, but I think cleaning would have only helped for a few pages, if any, anyhow).

Ironically, the black cartridge did get an error in the connections message.

I zapped the PRAM, reinstalled the software, but I had no luck. So, I disconnected and reconnected the printer serial cable. This worked.

42. On one occasion, the G3/266 kept freezing because a print job had stalled. Upon restart, when the printer started to work, the computer would freeze (when going to the finder from At Ease).

A. I disabled extensions, double clicked on the 1500 icon, then trashed the print job. Upon restart, there was no computer freeze.

43. If you go to the print dialog box, you can access a watermark from there. It prints behind your printing, I believe.

44. From Stylewriter 2400 manual page 61, if necessary, you can clean the rollers with a soft, dry cloth. When cleaning the outside of the printer, unplug it. Then use a paper towel moistened with water (no cleaners should be used, as they may react with the plastic).

45. You can print transparencies with the 1500.

A. According to the manual page 50, the transparencies should have a piece of paper attached to them. Leave the paper attached until after printing. Transparencies designed for laser printers or copiers may work very poorly.

B. The shiny side should face you and the edge where the transparency and the paper are attached should face downward.

C. It may take some time to dry (not mentioned in the 1500 manual), but it may be 15 minutes, not sure.

D. I was able to print on a transparency with the 1500: the transparency did not have any paper attached (as mentioned at the beginning of # 45).

E. When printing on an overhead transparency using the 1500, the printing can be erased, even after 24 hours (at least that is what happened with one page). If printing a transparency, you should use it within a few minutes. (after a couple hours), it starts to smear.

F. Even using the overheads in the office work. The ink will come off, even if you let it dry for an hour.

46. One time I got an error message that said “The application ‘Desktop Printmonitor’ could not be opened because ‘StdCLib’ could not be found,” when trying to print. After trashing 1500 software and preferences, I reinstalled the software with extensions off. I could print after that.

47. The heaviest paper that can be used is 16 to 24 lb. paper. If you put heavier paper (I think I used 50 or 60 lb. paper) in the printer feed tray, it will not go through the printer and the printer will give errors (even if you adjust the paper thickness lever inside of the printer).

48. You can set the print time using 1500 2.2.1. After spooling a job, press stop print queue. Then click the clock button in the print window and select a time. (May not print right on the minute exactly, may be a few seconds after)?

49. Desktop Printer Extension is not needed with 8.1, since it was rolled into the Finder with 8.1.

50. If you stop the print queue and then print a few documents, but wait a few minutes to start the print queue again, printing may not start when you start queue. Stop print queue again and then start again, close the 1500 window. Printing should start.

51. On one occasion after rebuilding the desktop with TT, the icon for the 1500 printer was somewhat “unusual” (somewhat discolored and generic). Rebuilding again with TT did not work. I trashed the desktop icon. Then a new icon was created and it was normal.

52. A Canon BC-05 color cartridge can be used on the Stylewriter 1500.

53. One Graphic Converter document printed out too small on the 1500, so I went to File, Print, Graphic Converter Options, resize area to 110%, printed okay.

54. The white invitations (Gartner Studios) would not print on the 1500 (gave “jammed” errors). The envelopes nor the invitation page would print, even on the envelope setting.

55. I e-mailed Mister Ink Jet (mrinkjet@misterinkjet.com) to inquire about refilling BC-02 cartridges on 10/10/05. Refilling BC-02 with Mister Ink Jet kit (I use the drill to drill the hole, that was already present, a little deeper) did not work. The first printout was okay, but many streaks after that.

56. On one occasion, I kept getting a “port in use” error when trying to print with the 1500 on the G3/266. Zapping with TT and KB did not help. I attempted to print a test page and it printed. It turns out that the Faxcilitate was still active; so after turning it off, I was able to use the 1500.

57. Printpal.com has the BC-05 compatible cartridge for $24.95. BCS (theschoolsupplier.com, 800-544-3427) has real Canon BC-05’s for $35.77, and $40 for Apple 1500 color cartridges. BCS did not have any compatibles in 8/06.

Apple Stylewriter 2400

1. There is one of them, one in Room 24. (Marilyn has the 2400 at home, as well).

A. The one in Room 55 (JN’s old one) died.

2. The one in Sandy’s room had a BC-20 cartridge in it.

A. I called Canon today at 757-413-2848 to ask about this. They said that Canon does make the Apple Stylewriter 2400 printer, as well. The BC-20 will work with it.

3. On one occasion, I had to do a clean install of System Software on Marilyn’s 5300 CD computer. After clean install, the desktop printer icon for her Stylewriter 2400 was no longer present.

A. I installed the Net Install for 2500 software (which contained desktop printing software) and then chose the 2400 again in the chooser to make sure it was selected and the desktop icon appeared.

4. An energy conservation feature turns the printer on/off as needed.

5. System Software 7.1 or later is required, according to page x of the manual.

6. The yellow error light blinks when you have not installed a cartridge or when the cartridge is not installed properly.

A. The yellow error light glows steadily if printer is out of paper or the paper has misfed.

7. To print a test page, make sure printer is off. Press and hold down the power button until the power light starts to blink, release the button.

8. You can choose either a repeating pattern of dots or a random scattering of dots in the print dialog box (then choose color). Many people like random halftoning, according to the manual page 32.

9. You can change the scaling of a page to make it fit onto one page by going to page setup from the file menu. This can be an alternative to changing the margins, font size, etc.

10. Page setup settings only affect the currently open document.

11. There are three positions for the lever above the printer cartridge. To the left is for black and white text on twenty pound paper. The center is for color printing, heavy black coverage or for heavier paper. To the right is for envelopes.

12. Manual page 36-37 says you can save a picture as PICT or PICT2 and then save it in the Print Prefs folder inside of the System Folder. The name of the file should show up in the Watermark dialog box.

A. If you send a watermark to someone, they should have any fonts the watermark may use.

B. If a different watermark from the one you selected appears, try to open the watermark and then save it using save as command. Then reselect the watermark file (page 79).

13. You can do n-up printing (allows you to put a multiple page document into one single page) with the 2400 from the page setup dialog box.

14. There are three ways to change the default printer with desktop printing: You can drag a document you want to print on top of the desktop icon. You can select the printer by highlighting its icon and choose the set default printer command from the printing menu or you can select the printer by using the chooser.

15. If you use Quickdraw GX, background printing is always on.

16. If you use Colorshare to print a document on a printer that is not directly connected to your computer, your print request will be visible for only a few moments. Then the print request moves to the desktop printer on the computer that is directly connected to the printer (and your computer thinks that the document has printed manual page 47).

17. You can indicate that a print request is urgent by selecting its tile or icon, then choose set print time from the printing menu. In the dialog box that opens, select urgent. The print request should move to the top of your list.

18. You may/may not be able to move a print request from one printer to another (page 43). Drag the icon for the print request to the icon of the printer where you want to move it.

19. Quickdraw GX users can only share with other Quickdraw GX users.

20. To share the 2400, put an “x” in the share this printer box under setup in the chooser (page 45).

21. You can keep a log of printer usage, even if you do not share the 2400.

22. You should not use wrinkled, damaged or erasable typing paper. Also, carbon-less forms should not be used.

A. One side of paper is usually better for printing. If the paper does not work, try flipping the paper over.

23. Back print film (i.e. digitized photographs) can be used for the highest printing quality of all. Make sure to select that paper type in the print dialog box.

24. Transparencies can be printed with the 2400, but it is recommended that you use ones designed for the 2400 that have a strip of paper attached to them. Shiny side should face you and the edge where the paper and transparencies are attached should point downward.

25. To save on cartridge life, do not open the printer. Each time you do, according to manual page 52, the cartridge is cleaned, thereby reducing its life.

A. Also, after three days of inactivity, the print head is cleaned and when it is plugged back in (manual page 71).

26. If colors seem wrong, try running a print test page.

27. The Black only cartridge should print about 900 pages at 5% coverage (double spaced text). The four-color ink (one for black, one for cyan, magenta and yellow) cartridge should last about twice that long, since you can replace its ink tanks.

A. In other words, it is not a defective cartridge that eventually does not print, anymore. That is normal after so many pages (this is probably true in regard to the BJC-4550, also).

B. Before buying a new four-color ink cartridge, try printing a test page as a clogged nozzle may be the problem.

C. You can choose to print a test page or clean the print head to unclog the nozzles. Printing a test page cleans the print head. Cleaning the print head cleans (and possibly unclog) the nozzles.

D. When holding a cartridge, do not shake it or hold it with the ink opening pointing down, since it can leak out and cause stains.

28. If necessary, you can clean the rollers with a soft, dry cloth.

29. When cleaning the outside of the printer, unplug it. Then use a paper towel moistened with water (no cleaners should be used, as they may react with the plastic).

30. If an installation keeps being unsuccessful or you have to keep swapping disks repeatedly, make sure to install next time with extensions off. If that does not work, try removing corrupted fonts (see page 65 for a specific list of which fonts to remove) or do a custom installation by installing just the Quickdraw printing software.

31. If an “X” appears over the printer icon, you may have disabled or trashed the desktop printing software.

32. If you use the 2400 with a IIfx, Quadra 900 or Quadra 950 computer, and the printer seems slow, check to see if the Serial Switch control panel is set to compatible.

33. If you use heavier than 20-lb. paper, fewer than 100 sheets will fit in the feeder.

A. You should load envelopes or paper (not both) in the feeder.

B. If you use back-print film, make sure to put a piece of paper at the back of the stack.

34. Simply turning the printer off then on again may solve a printing problem.

A. If you get “the serial port is in use by another application” error, you can simply try restarting the computer.

B. If you get a message that says that the “waste container is full”, you will probably need to take the printer to an Apple dealer. The printer uses the waste container from time to time.

C. If you get a “printer detects end of paper” error, you may be using the wrong size paper from what size is indicated in page setup dialog box.

D. If you get an “out of memory” error, try running only one program, increase the amount of memory for program you want to print from, choose portrait (normal) instead of Landscape, print in “black and white”, increase desktop printer’s memory, turn off background printing, disable desktop printing or add more RAM. If there any print requests waiting to be printed, Desktop PrintMonitor remains active, even if background printing is off.

E. If text appears jagged, it may be in Geneva font, because memory is low (see D).

F. If you are printing to a shared Stylewriter that is not directly connected to your computer and you use ATM, the Postscript version of your fonts must be on the computer that is directly connected the Stylewriter (manual page 77).

G. Some rotated text may appear jagged if you apply a style that has not been defined for the font. Try using plain style.

H. If text prints, but pictures do not: It is possible that some advanced page layout programs use the Postscript page description language, a language that the 2400 does not understand. If your program has a print preview option, you can print the file on a 2400.

35. If everything prints backwards, check the paper type you have indicated in the print dialog box.

36. If colors streak or skip at the bottom of the page, set the bottom margin to .08 inch.

37. If output is too light or too dark, try cleaning the print nozzles, make sure you have selected the right type of paper in the print dialog box, print on a different kind of paper, print in “best” quality, check the paper selector above the cartridge inside the printer.

38. If thin lines fade or break up, try using a darker color o or use halftoning (in the print dialog box, click options, choose the pattern button).

39. If printout is smeared, check the paper selector above the cartridge.

A. If printing only appears on part of the page, clean the print nozzles or check the selection in the page setup dialog box.

B. If colors do not look right, try making sure Colorsync is turned on or use a different type of paper.

C. If unwanted horizontal white lines or stripes appear, try cleaning the print head or doing a test page (both clean the print nozzles).

40. If you want to clean the print head, you must be using the computer that is connected to the 2400 (i.e. you can’t clean the print head from a shared printer).

A. Cleaning option is automatically turned off after cleaning. You do not have to “unselect” it before your next print job.

41. If a test page shows broken lines, try re-printing until pattern clears up or replace the cartridge.

A. A test page can also be used to see if the black only cartridge in a four-color ink cartridge needs to be changed.

42. If stains appear on the back or top of printed pages, try cleaning the rollers, since ink may have spilled there.

43. 2400 uses a high-speed serial (RS-422) interface, according to page 88.

44. 43 fonts come with the 2400, to go with the 21 original Mac system fonts.

A. 2400 provides support for Adobe Postscript fonts when used with ATM software, even though the 2400 printer is not a Postscript printer. Only Apple supports the version of ATM that comes with System 7.5.

45. 2400 weighs 7.9 pounds.

46. Storage temperature should be from 32 to 95 degrees Fahrenheit. Operating temperature should be from 59 to 86 degrees Fahrenheit.

47. 2400 uses a M0197LL Peripheral-8 cable.

48. Page 91 of the manual shows the many printing materials that can be used.

49. TrueType and bitmapped fonts are provided with Mac system software and your 2400 printer. Postscript fonts can be used as well if the proper software is installed.

A. A True type font (3 A’s on it) is scaleable and looks good in any size.

B. A bitmapped font is designed on a grid of 72 dpi, so it looks good on screen, but when it prints has jagged edges, usually, because many printers print at 300 dpi (dots per inch, which are usually indistinguishable on the printed page) or better.

C. Postscript fonts come with a corresponding bitmapped font. If there is not a corresponding bitmapped font, it won’t appear in the font menu.

D. Bitmapped versions of fonts look better on the screen and TrueType look better when printing on the 2400. So, if both versions are available, the computer used bitmapped on the screen and TrueType for printing. (Macs can make the bitmapped fonts show up quickly, while True Type may take a few seconds). To force the computer to use only TrueType fonts everywhere, the bitmapped fonts must be removed (i.e. the system would scale a TrueType font to the desired screen size).

E. You should avoid having both TrueType and Postscript versions of the same font, since it will confuse the computer.

F. The Mac looks for fonts in this order: 1. Installed bitmapped 2. A scaled TrueType 3. An ATM version of a Postscript font 4 could be used. A scaled bitmap if not ATM font exists.

G. The 2400 looks for fonts in this order 1. A scaled TrueType 2. An ATM version of a Postscript font 3 could be used. A scaled 72-dpi bitmap.

H. Bitmapped and TrueType fonts stored outside of suitcases may not function normally (page 100).

I. A font suitcase can be no larger than 16 MB (page 102).

J. Roman style is plain, oblique is similar to italic, light, demi and extra are different states of bold.

K. You should avoid bitmapped fonts that do not have a TrueType versions. You can use a TrueType font. It may not appear well on screen, but printout should be normal.

L. Monaco 9, Geneva 9 and 12, and Chicago 12 may be invisible because the system uses these (that way users can not rid of them).

M. The Times font is made by several different companies and therefore may have small differences between the “same” font (page 105).

50. CMYK stands for Cyan, Magenta, Yellow and Black.

51. For best visual match between colors on display and colors on printout, select “page white” gamma in the Monitors and Sounds control panel.

52. The rename feature is only available is the printer is connectedly Appletalk.

53. Paper type should be plain for envelopes and labels.

54. According to the manual p. 121, you can turn desktop printing off from the Apple menu, if you are using Quickdraw GX software and do not like the results.

55. You can use custom install to just install the Printmonitor 7.1 (no desktop printing) and drag desktop printer icon to trash (may need to disable desktop printing extensions).

A. If you do not have desktop printing extensions active, you must use PrintMonitor to control print jobs.

B. PrintMonitor is only available when background printing is on. Otherwise, messages appear on the screen.

C. With the PrintMonitor, you can set a print time.

56. If storing a cartridge, you should seal it tightly in a plastic bag.

57. If you turn off the printer, the cartridge carrier moves to the right side. If you wish to move the printer, tape the carrier to the right side of the printer.

58. On one occasion, SM got an error on her computer (575) that said the printer door was open, but the door was not open. I think the problem was that the printer’s serial cable was not plugged in all the way. I pushed in all the way and then the 2400 printed.

59. SM had two printer cartridges that would not work (one new one from Quill). Also, the rollers appear to have trouble, but putting more paper in the printer appears to help.

Apple Stylewriter 4100

1. CD Does not give the option to install regular and Appletalk individually, must install both.

2. The Chooser extension s/b in the extensions folder (it was in the wrong folder on one computer).

3. Supposedly, Apple Stylewriter 4100 does not work with Apple’s Desktop printing, since the 4100 printer is really a HP printer. (This is in InformInit Chapter 16 on page 4).

4. The Apple 4100 is actually a 600 series HP printer. It uses the HP51629A black and HP51649A color cartridges.

A. Prices at Think, inc. (800-786-5521, Thinkinc@primenet.com) are $24.95 for black and $25.95 for color and shipping is $3.95 any size order. However, when using one refilled color cartridge, there were streaks from the first printout. Even after cleaning the print head, streaks were still present. Replacing the color cartridge with a Canon new one allowed printing with no streaks.

B. At Staples, prices are $23.48 for black and $25.98 for color.

C. They do have a Dataproducts cartridge that is Staples #337933 (Data Products # 60122) that is a HP 51629A Black replacement cartridge for $19.58.

D. Quill has a Service Station Refill Station (a Do it Yourself Kit), (Staples # 740-3013JB). They also have a refill tank (740-3033JB) for the black cartridge. These are the refill kits for the DIY kit. Quill only sells Apple brand cartridges for the Apple Stylewriter 4100. They cost $32/98 each for black and $34.49 each for color. Quill does not sell its own brand of cartridge for the HP51629A.

E. Shipping at Staples was $3.95 for two cartridges.

F. At Quill.com, it is $29.99 for 902-51629A, Hewlett Packard Black inkjet cartridge. 902-51649A is the Hewlett Packard 51649A Tri-color Inkjet Cartridge.

5. According to “http://www.macfixit.com/reports/G3.shtml”, version 1.0.3 of the Apple Stylewriter 4100 and 4500 print drivers is incompatible with the G3’s. You may keep getting a “printer is not responding” error or “sorry, a system error has occurred”. You may try turning VM off, but you should upgrade to version 1.1 of the driver (which I have on the Internet CD).

A. If your printer is used in a Local Talk environment, you do not need to install the update.

6. As of 5/20/02, we have no cartridges for the printer.

Appletalk

1. If using classic Appletalk, you need to use printer port. When using Open Transport, can use either port (Sad Macs, 252).

A. A port is “a connector on a computer to which peripheral devices, such as a printer or modem, are attached. Typically, these are serial ports, parallel ports, and modem ports.”

B. You use the Appletalk control panel when your computer is connected to a network that uses the AppleTalk protocol.

C. According to the 5500 Manual page 92, if you are unable to change Appletalk connect via settings, the control panel may be locked. You may be able to change into administrative mode.

D. When making changes in the Appletalk or the TCP/IP control panel, your changes take effect immediately. No restart is needed.

2. According to OT 1.3 Technical Info, Mac IP is a protocol specification designed for carrying TCP/IP traffic on Apple talk only networks (originally Local Talk networks). It is frequently used with Appletalk Remote Access Protocol (ARAP) to give access to TCP/IP Network services for mobile users.

A. Mac IP requires the use of a gateway (router).

3. Source: http://til.info.apple.com/techinfo.nsf/artnum/n30340,” “If AppleTalk is made inactive using either the Chooser, or the control strip, then only Classic AppleTalk components are made inactive. Open Transport AppleTalk components remain active. When you attempt to use the printer port for a serial device the following error messages (or similar messages) may result: "Printer port is in use by another application," "Cannot find printer," "[XXX printer driver] requires that AppleTalk is inactive. Please make AppleTalk inactive."

A. “Follow these steps to make AppleTalk inactive with Open Transport: 1. Open the AppleTalk control panel. 2. Choose User Mode from the Edit menu (or press the Command and U keys), 3. Click Advanced then click OK. 4. Click the Options button. 5. Click Inactive then OK. 6. Close the AppleTalk control panel. 7. Save the changes.”

B. The reason why the Chooser and the Control Strip do not make ALL of Appletalk components inactive is that during the migration from Classic Networking to Open Transport, older components of the Networking software have not been upgraded to fully support Open Transport (Two such components are the Chooser and the AppleTalk Switch Control Strip Module).

4. The default networking option for the Macintosh is to use the printer port for Appletalk. Need to make Appletalk inactive to print on the printer port.

5. If you press the yellow question mark in the bottom left hand corner of the AppleTalk control panel, you can get help and instructions for AppleTalk.

6. If your AppleTalk network has more than one zone, you can choose your zone in the AppleTalk control panel. The zone you choose will be automatically chosen with the Chooser (which would be needed, for example, when connecting to a network printer). Also, the zone you choose is the same zone that others would use to access your computer when you are sharing files.

7. You can save a configuration as a file: In the configurations window, select the configuration you want to export, choose export, save the file (page A-19 says you should use .exp as the file’s extension).

A. To open a saved configuration: in the configuration window, select import, select the configuration you want, click import, and make active.

8. You can lock the AppleTalk settings in administrative mode only.

9. Your computer’s AppleTalk address is a number that identifies it on the network.

10. Appletalk Info tells you the address of “this Macintosh”. To the left of the dot, is your computer network’s number. To the right is your node number. Your computer may choose a different AppleTalk address each time it starts up, unless you use the “user defined” option (which is not recommended, according to Open Transport Read Me).

A. Hardware address is a number identifying the port that you use to connect to the network. Ethernet and networking cards have hardware addresses; Computer’s serial ports do not have hardware addresses.

11. If you are in Advanced or Administrative mode, you can click options and turn Appletalk off to save RAM, when not in use.

12. According to the Open Transport Manual p. 43, If you are having trouble turning AppleTalk on; Check to make sure it is turned on in the AppleTalk control panel, make sure it is turned on in the Chooser and make sure that any applications that can turn AppleTalk on/off, make sure AppleTalk is turned on with that software as well.

13. Source: Open Transport Manual p. 43, if you lose your password, you can trash the AppleTalk preferences and reopen AppleTalk control panel (when trashing preferences, you also lose your AppleTalk settings).

14. According to the 5500 Manual pages 82-83, to connect your Mac to a Local Talk network, you need LocalTalk cables and a Local Talk Adapter. You would connect the LocalTalk adapter to the printer or modem port of your computer, then attach a network cable between the LocalTalk Adapter, that is connected to your computer, and a LocalTalk adapter on your local network. Configure, and if you are using an Apple LocalTalk RJ-11 Connector, use a standard telephone cable with RJ-11 connectors.

15. I made File Sharing C.P., Appletalk C.P., Users and Groups C.P. active, File Sharing Extension and File Sharing Library Extensions were active on G3.

A. On iMac, I made File Sharing C.P., Appletalk C.P., active (there was no Users and Groups C.P.), File Sharing Extension and File Sharing Library Extensions.

B. Appletalk was made active on both computers. I double-checked that the connection was made between the Ethernet of G3 and iMac. Still got error that says that there is an error in the connections.

16. Tidbits #644 say, “in some senses Rendezvous merely brings to TCP/IP what AppleTalk had provided all along on the Mac.”

Apple Tech Support

1. There is no toll free support anymore, except for within 90 days of purchase and education customers.

2. 800-500-7078. Need computer serial number. This number is for 90 days from purchase. Alternatively, you can purchase a protection plan to use this phone number.

3. 888-275-8258 is the number for Pre-1996 computers.

4. 800-500-7078 is for Education customers (no charges).

5. Apple Technician training costs $299. It is for sale only through “http://www.apple.com/store.” It can be useful, even for someone who does not want to work for an Apple Authorized dealer. However, it still voids a warranty, if you work on a computer (i.e. you must be hired through someone).

A, The order number for AppleCare Technician Training is M9312Z/B. I called Apple about this training and they did not know if you need to renew eachyear or not. But, they referred me to http://train.apple.com/ for more info. There was not any more info there as to how often you need to renew except that you get access to online resources for a year. I e-mailed smalldog electronics about this, since they also sell Applecare Technician Training. Troy@smalldog.com said you do not need to renew your training every year.

6. Modesto Macintosh User Group (MMUG, I think) meets on the third Monday of each month. Will check further. http://www.ainet.com/smcc/ is the address for Stanislaus Macintosh Computer Club is in Modesto. Not sure if this is the same group of people. There is no listing for Stanislaus Macintosh Computer Club in yellow pages, white pages, etc.

A. At “http://www.mmug.org/,” you can find information. They meet on the third Monday of the month. Questions & Answers start at 7 P.M., meeting starts at 7:30 P.M.

7. If you go to “http://www.info.apple.com/manuals/manuals.taf,” you can get manuals for LC, LCII update, LC 575, etc.

8. If you go to “http://macsupport.miningco.com/compute/macsupport/msub33.htm,” you can get manuals for many Apple Products including printers, scanners, computers, etc.

9. At “http://support.info.apple.com/te/troubleshooting/,” you can get some tips from Apple for troubleshooting.

10. You can search for user groups at “http://www.apple.com/usergroups/notalone/.”

A. Tidbits #636 mentions 4 pages on the Internet to find user groups.

11. At http://www.apple.com/macos/8.5/start/nt/pgs/ntGlsry.htm, you can search for Internet related terms.

12. At http://asu.info.apple.com/swupdates.nsf/Search? OpenForm, you can get Apple Software updates. If you click on the recent changes button, you will get the most recently released software. You can also “Browse” by letter.

13. At http://www.info.apple.com/support/cip/, you can learn how to install Airport cards, batteries, hard drives and memory for the G4 cube and G4 regular computers.

14. You can download the Macintosh Programmer’s Workshop for free at http://developer.apple.com/tools/mpw-tools/.

15. http://www.apple.com/find/areas.html shows a listing of all Apple’s pages.

16. http://www.seminars.apple.com/index.html has information on seminars. The ones that I saw were all free (as of 12/31/00).

17. There does not appear to be an e-mail address for Apple technical support.

A. Rob said he found an e-mail address on the Education part of Apple’s website, I looked but could not find it.

18. http://www.apple.com/creative/events/ is a place to learn of Apple events, seminars, etc.

19. Tidbits #623 mention that Apple now has a tech support division called “Virtual Genuis Bar.” As with Apple’s existing Applecare Support Line, calls are free for the first 90 days; afterwards, they cost $50 per incident.

A. You must take “Genuis Tests” and receive scores at Apple’s web site. To get help, you must complete a Just Checking quiz for an appropriate topic area, then you will receive a password specific password code, that you can use to be routed to the Virtual Genuis Bar after calling Apple’s Support Line at 800-275-2273.

B. Test results are stored with your Apple ID.

C. Many answers to questions will be stored there, as well. The URL is http://kbase.info.apple.com/cgi-bin/WebObjects/kbase.woa/34.

20. http://www.apple.com/education/feedbackk12.html has links to contact Apple through e-mail.

A. I did, however, e-mail Apple from http://survey.info.apple.com/feedback/brokenlinksform.html to report that 9.2.2 update does not download fully and that Apple Spec Database requires Filemaker 5.0, I e-mailed them on 4/18/02.

B. The Apple Spec Database Read Me from 1/2002 mentions that to use Apple Spec Database, you need to have FileMaker Pro or Apple Spec Database “runtime” version (which is supposed to be available from the same locations as the database files and will be available “soon”).

C. He had an e-mail address of updates@applespec.com.

D. It also says that Filemaker will be available on the iDisk website.

E. I did not hear back from Apple regarding Applespec. However, I did find a version of Applespec that has the “Runtime” program that allows Applespec to open. It was at http://www.applespec.com/. I tried copying the Runtime app from that folder to a couple of other folder (namely the Applespec for 9/2001), but it gave a “does not belong with this solution” error.

21. Apple Spec Database (1/02) makes an error regarding the G3 all in one. It lists that there is not a video port, but the G3/233 and the G3/266 do.

A. At http://www.applespec.com/, I was able to download 1/02 of Apple spec.

B. On Internet 4 CD, Apple Spec does not work, so I re-downloaded it.

22. Apple’s web site may only keep the latest updates. Also, there is not an Apple FTP site.

23. It might be easier to use Google to find support on specific Apple issues.

Apple Video Player

1. It requires ATI 3D Accelerator, ATI Driver Update, ATI Graphics Accelerator, ATI Video Accelerator and ATI Video Memory Manager extensions to work.

2. Also, had trouble with buzzing sound when using the RCA plugs (buzzing occurred using either Sharp or GE VCR, but not with Sanyo stereo). Trashed Mon. and Sounds Prefs, reinstalled System software, turned off VM, but I had no luck. Restarted with old system software and it worked. Later, the same problem occurred, seems to be an intermittent problem.

3. It works with 1024 X 768-video resolution setting.

4. A short video (2 or 3 minutes) was compressed with Drop Stuff, went from 97 MB to 85 MB.

5. A short video (15 seconds) only took up about 10 MB (Compressed with Drop Stuff, went to 9 MB) when “Most” was chosen for compression and 18 MB when “Normal” was chosen.

6. On Marilyn’s 5300 Performa CD computer, Apple Video Player gave error message that “video startup must be installed,” even though video startup extension was installed. Reinstalled Apple Video Player from 7.5.5 CD and it worked fine.

7. It used to be that when Apple Video Player was launched, sound automatically switched to it. However, if you insert a CD into the machine, it may switch sound to the CD, may have to reset the sound input. Source: “http://macfixit.com/reports/macos8.1.shtml.”

8. The frequency of TV’s is not commonly supported by computers (the computer screen may appear distorted or black), it is better to leave the “Leave Monitor On” unchecked in the TV Mirroring Control Strip.

9. Source: http://til.info.apple.com/techinfo.nsf/artnum/n24205: VM being off and Appletalk being turned off may help in the event that you are doing video capturing.

10. According to http://til.info.apple.com/techinfo.nsf/artnum/n30345, there is an error when recording using Apple Video Player (in System 8.1) when the “no compression” option is selected and VM is off. When done recording, the computer may hang for two or three minutes and give a “while trying to record” error. Set compression to a different setting or turn VM on.

11. You can use the movie controls (command, 4) to record a movie or simply record a frame on the G3/266.

A. Pictures (frames) or movies are shown with Simpletext.

Appleworks 6.0

1. According to Apple eNews from 7/12/2001, version 6.2 works with 8.1 or later.

2. KW said that she could figure out how to print out blank columns on Clarisworks 4.0 (they are blank on the screen, but they did not appear on printouts), but not on Appleworks 5.0. However, I used the same thing I used in 4.0 as I did with 5.0. I formatted a blank column as center justified and then the three extra blank columns printed out.

3. Apple said on 5/16/02 that Appleworks can be networked.

4. Mom said it would be fine to use AW 6.0 on the G3 (transfer it from the iMac to the G3/266). I asked her, since you can only use the software on one computer at a time.

A. I asked MV about using AW 6.0 on the G3 instead of the blueberry iMac, he said, “To be compliant with the agreement, you should remove the copy of AppleWorks from the original machine so that the software only exists on the new machine. You are allowed to move it from one machine to another.”

B. I just copied Appleworks from the iMac to the G3, no problem so far.

5. I wanted to save AW files without the cwk suffix at the end. However, after changing the prefs, it still kept adding the suffix. So, I thought updating may fix the problem. I downloaded and installed the 6.2.9 update. Strangely, enough, my version of AW on the iLamp was still 6.2.7.

A. After that, I discovered, that the problem was specific to my movie info file, it kept adding that extension. So I created a new drawing document with AW and copied and pasted from movie info. Then I saved; no cwk was added to the end.

B. Movie Info – Future could be saved on the desktop without a cwk extension, but when the file was moved to the Ryan folder, the extension was added. So, I decided to change the name of the file to Movie Info-future (no spaces), and then move it to Ryan folder. This solved the problem.

6. To change which language for your dictionary, go to edit, writing tools, select dictionaries.

7. I changed prefs so that nothing is done at startup. Otherwise, the dialog box comes up each time you close a document.

8. Appleworks 6.0 will not fax on the G3/266 with System 8.1 and Faxcilitate 2.2. Need to use CW 4.0 instead or use Simplext or any other application.

9. I just had to select a user dictionary with Appleworks 6, by going to Edit, Writing tools, select dictionary, user dictinary, then I chose the user dictionary within AW 6.0 (Appleworks Essentials, Dictionaries).

A. You can do this in 9 or OS X.

10. I was having trouble with prefs being saved with Appleworks 6.2.7 (the auto save every 5 minutes, and on startup show nothing). But after updating to 6.2.9, the problem was solved.

11. On the G3/233, AW 6.0.app could not be recognized by MOM in System 9.2.2. An alias of AW 6 (and I took app off the end) could not be reognized by MOM, either.

12. On one occasion, when using the starting points, the web tab had three items, but they all had “X's” over them, because they “were deleted” (athough I do not recall doing that). Anyhow, I closed and reopened AW and the Xs disappeared (the starting points were again downloaded).

13. Appleworks 6 Getting Started page 9 says that you can show clippings from the File Menu (or press command, 2) to see clip art that can be added (leave the “search web content” box checked for further clippings). Apparently, the additional web starting points do not savethroughrestarts on the G3/233.

A. Page 22 says that you can draw in any type of document except a database document in Browse, List, or Layout mode.

B. Page 36 says that a banner is a drawing document. On the 2100, in the page setup dialog box, you can access “banner printing.” After you print the banner, you need to cut the papers. You can choose page view from the Window menu to see how pages will print out. There is a template for making a banner in starting points.

C. Page 48 shows that you can use the flashcard template, but it would not be that useful for kids (unless they wanted to access the Calculate menu between flashcards).

D. Page 64 says you can display a slide show on the computer or print them on transparencies for use with an overhead projector.

14. Appleworks 6 help file does not work on the G3/233. I tried downloading the 6.2.8 updater, but it would not run, since I already have 6.2.8 on the G3/233. There does not appear to be Apple help online, it only comes with the Appleworks CD accordingly.

A. I should just use the iLamp to access Appleworks 6 Help. I downloaded the 6.2.9 updater, but on the G3/266, it only updates AW to 6.2.8 (probably what it is supposed to to do).

15. You cannot print whole page printing with AW 6.0, for if you select text type printing, then select details and choose “Photo optimizer” and then “whole page” and then print, AW quits each time with error type 2.

16. To make a watermark for each page (using the drawing module), Choose Edit Master Page from the Options menu, use the drawing tools to make whatever you like. When you are done, uncheck Edit Master Page from the Options menu to return to the document. You can see the master page by turning on/off Window, page view.

17. To add an item to templates, save it as template, and it will show up in starting points automatically. To delete, drag from starting points to trash.

18. On one occasion, when trying to print on the 2100, Color kept showing up as default choice (even though black had been set up). I just created a new file, copied the info to the new file, and then the new file printed in black by default.

19. You can save AW 6.0 files as html.

20. When I opened one Math Jeopardy file (originally a 4.0 CW file), the numbers were cut off in several places. If I put in an extra return or deleted one, the numbers were no longer cut off. This happened when I sent some CW 4.0 files home and then opened them with AW 6.0. Several of the files were cut off, but put in an extra return or deleting made the text no longer cut off (so I think it was the transition from 4.0 to 6.0, nothing having to do with the printer at home). I think it is a 6.0 bug, since it only happens on certain files, not all.

21. You can choose to print spreadsheet formulas by using the Options, display menu and checking Formulas.

22. You get the Page Setup error when printing, if the margins are .5 inches or less. If the margins are .6 or more, you do not get an error.

23. When you are in a column in a database, you can click on the "AZ" button to arrange alphabetically. However, it does not do the same as a "sort" does if a sort has more than one criterion.

24. You can separate a document into three parts with AW 6.0 (this is also possible with CW 4.0).

25. When you make a template with AW 6.2.9 (latest version as of 12/31/04), it will open the correct way. However, each time you open it, a duplicate copy of the template file is produced (even if saved in the Templates folder). So, to make a template, you may just take a regular document and lock it, which will work the same as a template.

26. You can save documents as html.

27. To make our reception invitations fit on a page correctly, we just made a two column document.

28. I could not figure out a way to import some information from a SS into a DB with Appleworks 6.0. I had to save the file as Clarisworks 4.0, then use 4.0's SS and DB to do it (See Clarisworks-Database 53 for more information).

A. I figured out that I can take the info from a DB and put it into a SS. Save the DB as ASCII text on the desktop. Then open a new SS with AW 6.0. Go to File, insert, select "All Available" (not Appleworks) in the File Format dialog box. Choose the file. On one occasion, I saved a DB file as ASCII, then double clicked on the file, it automatically opened in AW as a SS.

29. Tidbits #762 mentions iWork 05, which is replacing Appleworks, as of 1/05.

30. I tried using AW 6.0 instead of MS Word 98 for the file General Info (because of the tab issue with 98); however, when searching for something, you cannot search for bold text; also, when something is found, it is outline, not highlighted (as Word 98 does). Also, AW does not do Auto-correct.

31. I tried to open the prepositions list file with AW 6.0, but I got an unexpected end of file error, when trying to open the file. I had to make a new file, since all my backups were actually the wrong file (they were the simile/metaphor files, when they were opened).

32. To add a Polygon with AW, click the triangle tool. If you double click on it, you can then change to the Drawing menu and go to Edit, Polygon sides, to choose which polygon you are going to draw.

A. You can hold down shift key and then move right/left/up/down to make a triangle that will line up along a certain point (simlar to erasing a straight line, when erasing by using the shift tool).

33. To make a superscript number, you use the Style Menu (it is a good idea to make the superscript smaller than the other writing). You can also use shift, command, + to make some text superscript.

34. The Runnning Events and the Field Events Score sheets would not allow AW to adjust the print quality on the iP4000 (the problem was with the document, because I could create a new document and draft was possible), even if draft were the default choice. I had to save the file as a 4.0 CW file and open with CW, then I could print in draft setting. Later, I copied all the information from Running and Field Events to new spreadsheets and the problem was solved. Later, I discovered that in the summary box, there were a couple of differences (amount of extension and duplex) between the file that would allow me to change the detailed setting and the one that would not. However, adjusting these settings did not solve the problem. I then trashed Appleworks prefs, and restarted the iLamp, no luck. I then downloaded and installed version 2.6.2 of the iP4000 driver. This did not work, so I e-mailed Canon about the problem. I may try trashing printing prefs in the future, as well. Later, the problem returned, so I trashed the Appleworks preferences, BJPrinterUtility.plist, Canon folder, com.apple.print.PrintCenter.plist, and com.apple.print.PrintingPrefs.plist files. Some of them were in the Library folder at the root level, some of them were in the Library folder within the ryanzelenski User folder. I did this on 5/26/05 and will see what happens. The problem returned. Textedit would likely have the same issue, since it does not automatically set itself up for the iP4000 printer. Later, I found the solution: open the the file with a problem, Go to File, Page Setup, choose iP4000 from the Format for popup menu, click "ok," save the file. I had the same problem with another Appleworks file when trying to print it on the iLamp with the iP4000. I could not change the print setting to fast nor fine. Finally, I went to Page Setup and chose the iP4000, then I was able to change the detailing setting (and if I compressed and e-mailed the file to AOL and then back to pacbell.net, the file still retained the correct Page Setup). I used the Printer Setup Utility to make the iP4000 the default, but nothing appeared to change (probably since the iP4000 is the only printer). I went to System Preferences, chose Fax and Print, then under Selected printer in print dialog, I selected the iP4000. However, it still does not show up as the default in Appleworks Page Setup box in a new document. When you print the running sheets on the iP4000 in Grayscale, all of the lines in a spreadsheet do not print, even on the setting that is 2^nd closest to fine. It is not possible to make a separate cell for each runner in relays, without making the relay two pages (unless you make the font smaller). I made Track and Field Sheets into stationary pads. When you open the files in OS X, a copy is automatically opened. In 8.1 with Appleworks 6 (with a stationary file), the opened file is called “Untitled.” There is not an open copy called Track Meet-Running Events copy. Heff/Candelaria idea. Find/Change Heffelfinger to Candel., Find/Change Candelaria to Heffelfinger, Find/Change Candel. to Candelaria. When printing on the 360, priting on Spreadsheets a little different (Density was already on high). I changed left margin to .6 and right margin to 1.8. I also had to go Options, display to select "solid lines" to make the printouts better. Then the sheets printed okay with the 360. Pressing Enter in Appleworks is the same as entering a Page Break in a one column document. However, in a two or more column document, you need to press Shift, Enter (the Enter shortcut looks like the carot character, above the number 6, but it is not). If you press Enter in a two or more column document, then a column break is inserted. Option, left/right arrow moves you one word right/left. Shift, arrows select one letter right or left; Shift, option selects one word right or left. Shift, option up/down arrows select the adjacent lines.

35. To make an envelope with AW, go to Show Starting Points (or command 1), paste address of person sending to; it should remember my address, then Finish.

36. You can use Appleworks to open a picture taken with the Finder.

37. On one occasion while trying to print UA time (a spreadsheet), I could not get the cell border edges to print, I thought perhaps it was because my margins were too small, but that was not the issue. I finally figured out that the top or left border had been unchecked, although I am not sure how. Anyhow, after checking them, It was fine. Also, you can add color to any spreadsheet cell by selecting the cell, showing tools, then choosing a color from the Tools menu (fill color, which is the sixth item from the bottom). I later had the same problem with Houghton Mifflin Skills Numbers, the cell borders would not print. I was able to fix the problem by going to Page Setup and choosing the iP400 in the Format for pop-up menu. Then I unchecked grayscale printing, and then the cell borders printed okay (it was using the 2^nd second farthest to the right, next to Fine on the iP4000). On another occasion, I could not get all of the cells’ borders to print, only part of them, but printing on the black setting (second to the right from fine) and choose to display solid lines (Under Option, display) solved the problem.

38. To make a word processing document with differing numbers of columns within the document: put a section break before the first column of writing on the first page, then put a section and page break at the end of the page, go to Format, section, and adjust the number of sections. Also, whenI moved my Theme Skills Assess. Document from one computer to another, the page numbers were different; there were seven pages instead of six and page two and four were adjacent, instead of two and three. It turns out that I had put in two or three section breaks on page 2, along with many returns. After deleting the extra section and page breaks and the returns, the document was fine when transferred.

39. Keyboard shortcuts for AW 6: Up arrow is for the shift key, the carrot is for the Enter Key, the backward slash with a dot is for the Option Key.

40. The Navigation extension (version 1.0.1 works) is needed for AW 6.0 to run within 8.1 on the G3/266.

41. On one occasion, when using the spellling check in Appleworks 6.2.9, each time I “skipped” a word, it was deleted instead. Need to be aware of this in the future.

42. Default fault in AW only affects new documents. To keep a particular size or font (different from the default), you must have text in the field, even a space would save the formatting. In the case of what I was doing (the OARS groupings), I just pasted the text from another document in my preferred size.

43. To make the headers (and footers) different for pages within a WP documents, use section breaks (Format, Insert Section Break) on each page. I think you have to be within the section (indicated by a faint white line) to format the section. Then go to Format, Section and choose “Different for this section.”

44. I had some difficulty getting a 125 (WP) document to come out to the right size. I used EPSON Scan to scan the document, but then in Preview, the document was about 30% sized. I then used GC to open the picture and then tried to copy it, but it took too much room in GC’s memory. After increasing GC’s memory to 15,000 K, I was able to copy the picture. But then the picture would not paste correctly into the AW document (It was too small). Finally, I pasted the picture into AW DR, made it bigger, copied and pasted into the WP document; this worked fine.

45. Sometimes, it appears that Appleworks has trouble keeping track of updates to files that have been moved. Be careful with this, as it can cost time. May want to keep two copies until backing up. On one occasion, I simply moved a file from the Desktop to the Documents folder and only one paragraph out of three pages was saved (even though I had been saving incrementally). The problem only appears to be on the iLamp, not the G3/266 at school. On one occasion, I moved two files to the trash, and then I decided that I needed to access them, so I dragged them back out of the trash. Unfortunately, the information in my file was not present (only older versions of the file were present). I was able to access the files’ info by using the backup on CZ’s iMac. I checked, and as of 6/06, 6.2.9 is still the latest version.

46. The Open Recent Menu (using version 6.2.9) under the File Menu does not appear to work at all, even though the preferences were set up to remember the last ten documents. Later, though, it worked fine.

47. Must be in page view in a S.S. to see the page numbers at the bottom of a document window.

48. The H.M. Theme Skills answer sheets with bubbles are done in number order (70 possible, 80 possible), not in Theme order.

49. I was trying to set it up so that the dividing line between subject and predicate (Theme 1 Jeopardy) would print on the 1500 and the iP4000, but the “drawing” lines kept moving. So, finally, I just added the | character in 18 size font.

50. To send Test Results for KW (AW SS), just copy and paste from AW to Excel 5.0a, it was able to be opened on my DEC in 10/06 with Microsoft Office 2000 for Window’s version of Excel (Excel 2002). KW said that she could copy and paste (in her e-mail), if we did not want to use her template. Alternatively, I could just paste from Gradekeeper to Excel 5.0a.

51. After setting up Theme 6 Jeopardy with the iP4000 (using Page Setup), and adjusting the circles, I sent the file back to school. At school, the circles were moved again to the wrong place with the G3/266 (even before going to Page Setup).

52. To be able to put decimals and places in a field in a database (and still be able to sort by the decimals), format the field as text, then type in the decimals.

53. http://emperor.tidbits.com/TidBITS/Talk/1560/ talks about Appleworks crashing on an iMac Duo (the suggestion was to update to 6.2.9).

54. On one occasion, I could create new AW’s files, but the size was close to the size of a P-Touch label in drawing and in WP. Finally, I went to Page Setup and chose the MX310, which solved the problem. Later, I could copy text, but black boxes appeared around the text as I did it; closing and reopening AW did not solve the problem. Finally, I went to Page Setup, chose MX310 and USLetter and then chose “Save as default” under settings in the Page Setup dialog box. Then I quit and reopened AW: this solved the problem.

55. When working in an AW WP file for Jeopardy, there was an extra space below the text and I could not delete it. However, I was able to delete it by showing invisibles and then removing the check for the “invisibles” preferences. The space automatically deleted itself, oddly enough. On another occasion, I was able to delete the space by simply clicking somewhere else in the document.

56. Holding down shift and option allows you to select noncontiguous items in
the Finder (System 9.2.1 at least), but it does not work in AW SS documents.
I tried to alternate between white and gray backgrounds so that students could see what homework they are missing (Friday hw-abc order); however, when filling in cells with gray fill, some boxes are then borderless; the borders could be added back, then that is somewhat of a hassle, and each time a student is added or deleted, the whole SS may have to be reworked; this is not worth it, since only one student had troulble in several years.

57. You can sort items in a name field by first name by placing an “@” symbol in front of the first name; however, this will not work with a middle name.

58. I was able to translate an AW SS to Excel 97/2000 (using Maclink) and open it on the DEC without incident (I sent it through WSD’s home page and opened in Outlook). I just adjusted the column width to be bigger (Format, Column, Width), so that only five columns would print out instead of five (clearing the formatting on the sixth column did not work).

59. I tried to get an AW 6.0 file (BTS Night and Open House Sign in Sheets) to migrate from AW 6.0 SS to Excel on the DEC; however, after sending the file, it would not open. Even after saving the file in AW as an Excel 97/00 file, it would not open on the DEC. Best to just retype later, if nec.

60. I used Appleworks 6.0 (a SS file) on the iMac Duo to convert to Excel 98/2001 for Mac with AW 6.0, then I opened the file with Excel 2004, and then I was able to open the file with Excel 2002 on the DEC. I also used Appleworks 6.0 (a SS file) on the iMac Duo to convert to Excel 98/2001 for Mac, opened with Excel 2004, saved as Excel 97-2004 & 5.0/95 Workbook, and then I was able to open the file with Excel 2002 on the DEC. I also used Appleworks 6.0 (a SS file) on the iMac Duo to convert to Excel Win 97, 2000 with AW 6.0; and then I was able to open the file with Excel 2002 on the DEC. All three Excel documents were converted on the iMac Duo and all three were able to be opened on the DEC with Excel 2002.

Applications

1. An application can be modified, so the modification date for the application on a HD may be different than one on backups. Although, If there some irregularity to this process, it could mean damage to a particular application (S.M. 37).

2. For boggle to work on mom’s G3 in color, the preferred size was increased from 2000K to 10000K.

3. Helper apps and plug in serve as helpers to Internet applications, but plug ins make it happen on the web page, rather than on a web page of its own.

4. An application protocol is a protocol (set of rules) that sits on top of the underlying transport layer of a communications system. FTP and Telnet are examples, they format data and use the services of the lower level TCP/IP transport layer (NC 4 book, Glossary).

Arrival Communications

1. They have DSL service for Turlock.

2. Sean Pamer is a representative. His Merced Office number is 388-1575 and his voice mail pager number is 877-569-5903.

3. Arrival does not have proprietary software. You simply need to use TCP/IP. I am not sure how you would enter your user name and password, but I suppose it can be done.

4. You have to have a Lucent Pipeline product to use their service. Their service costs $95/month for 192 Kbps/month and $450 per month for 1.5 Mbps. Seems like it might be for businesses, since the price is so high. Spamer@arrival.com e-mailed me the information.

At Ease

1. If you print from the finder and let the job spool to the printer, the printer will keep printing, even If you switch to At Ease.

2. Once, I tried to leave At Ease’s control panel on and move the prefs folder out of the system folder and then install 3.0 at school.

3. The computer would not startup, kept saying, “the prefs for At Ease must be damaged, contact your administrator,” then If you clicked “OK,” it would shut down. Tried restarting without extensions; using the 7.5 Disk Tools Two (for PowerPC and IDE drives)-which produced the error message “use the latest installer”; starting up from the 5400 CD-produced a question mark; used NDD startup disk-which brought up NDD, but would not get to finder. Finally, used 7.5.3 emergency disk tools disk to startup (and held down the “C” key), which worked. Later, started up from 7.5.3 emergency disk without “C” key held down.

4. I should have password for me. Then I will have unlimited access. Students should have At Ease Access only and no password (3.0).

5. For 1.0 to work, should have “At Ease” (document) and “At Ease items” (folder) in the System Folder; “At Ease Preferences” in Preferences folder; “At Ease Setup” (control panel) in the control panels folder and no extensions.

6. On the 5400 trying to use 3.0, I had “At Ease” (document), “At Ease Guide” (Apple Guide document), “At Ease items” (folder) in the System folder; no prefs and with prefs (1.0 prefs); “At Ease ATA extension” in the extensions folder; “At Ease Setup Folder” in the Applications folder. When trying to open “At Ease Setup”, the message appeared saying “You must install At Ease and restart your computer before using At Ease Setup”.

7. At home on the 6400, “At Ease”, “At Ease Guide” (Apple Guide document), “At Ease items (folder) in the System Folder; “At Ease Startup” in the extensions folder; “At Ease Setup Folder” in the Apple Extras folder. “At Ease Preferences” are in the “At Ease items” folder in the System Folder.

A. Had error message that “there is not enough memory to open Ryan’s HD”, increase memory allocation of At Ease Setup from 500 to 800 and 1,000 K.

8. On 5400, Put “At Ease”, “At Ease Guide” (Apple Guide document), “At Ease items (folder) in the System Folder; “At Ease Startup” in the extensions folder; “At Ease Setup Folder” in the Applications folder (did not have to restart computer), Left 1.0 prefs in prefs folder, message appeared saying “your prefs have been updated”. Apple ATA extension is gone.

A. Had to reset password for 1.0 after reinstalling it.

9. According to Apple, At Ease 3.0 is not configured to work with the Powermac 5400, since it was bundled with the Performa 6400.

10. Message appears for some items saying that the application that created it can not be found, but message did not appear in the finder.

11. To access a floppy disk, go to File, Open Other.

12. Can set up the option in the At Ease Setup Control Panel to require a floppy disk to save (although you will always need a floppy disk to save, then).

13. Control panel handler is supposedly used to run apple menu items from the finder.

14. At Ease ATA extension is useless, since I have it and without it, no difference. it is used to enable At Ease on computers with IDE hard drives.

15. To make users enter a password, must use file, go to at ease, not the application menu.

16. With Screensqueeze active and System 8.1 on 5400, password function is not enabled (goes right to finder).

17. Works with G3/266 and System 8.1.

18. Computer must be set to 256 colors on G3 to use Number and Word Munchers, therefore, took those two program off of At Ease.

19. Must copy “Runtime Resources” to the Read, Write and Type Folder (after installing) to run the program without the CD. Otherwise, you get the CD is off-line message.

A. Read, Write and Type had an error, where the keys were not responding on the iMac. Upon restart, the problem was fixed.

B. To get access to the names menu, click the icon at the top of the Read, Write and Type keyboard on the screen.

C. I installed Read, Write and Type on the DEC, but then I had to change the color settings to 256 colors (which makes the desktop not look so great). Also, the CD had to be present, so I decided to install the Yellow program instead (the CD still must be present for Yellow, as well, but at least the color display can be a better setting).

20. At Ease kept freezing on the LC computer in my room when going from At Ease to the finder. Replaced finder and it worked fine.

21. If you remove At Ease extension any way other that using the software remover, system will crash upon restart, supposedly. (S.M. p. 155, 3rd ed.) May need to do a clean install of system software.

22. If you forget the At Ease password, you may restart with floppy, trash At Ease prefs and then restart. Works on G3/233.

23. At Ease will still startup the computer if on, even If it is in Control Panels (disabled).

24. If you go to the finder, then use the application menu to go back to At Ease (instead of file menu), then a password will not be required.

25. Don't open CW and/or AOL when the computer is set up for At Ease. When you quit any application that is in At Ease, it leaves the screen blank (and CW or AOL active).

26. If At Ease does not work with the iMac, use the launcher.

27. Can print from At Ease with my G3.

28. Starting with version 3.0, At Ease morphed into At Ease for Workgroups (MWJ Mac OS 9 Special, page 18).

29. To make it easier for students, can put a button on the At Ease screen for students to use.

30. When printing from At Ease, I think it is likely that printing may discontinue (or not start), if you go to the Finder. However, you can continue printing (or start printing) if the Printmonitor is enabled.

31. At Ease works with System 9.0 on the iMac in room 37.

A. But it did not work with System 9.1 on the iMac. It also would not work with System 9.2.2 on the G3/233. When you put At Ease Items in the System Folder and At Ease application in the System Folder, and At Ease Setup in the control panels folder, the computer will not restart (on the G3 or the iMac). The At Ease application is thrown into the trash and then the you get an error type 41 when trying to start up. If you restart with At Ease application in the trash, you get the same error.

B. It may be best to use the Launcher on the iMac or Invisifile to protect the iMac during summer school. There does not appear to be an option to protect the System Folder. Invisifile might have been useful, but it will only allow you to make one file invisible at a time.

32. The Tab button moves between Applications and Documents tabs.

33. According to Apple Tech Document 11828, If you have At Ease (version not mentioned) at 7.5 or prior, you cannot rebuild the desktop using the keyboard command. You should turn At Ease off, restart, and then use the keyboard command.

34. To put items into At Ease, first you need to make an alias of the application. Highlight (put the mouse cursor on the name of the item and click once) the name of the item, select Make Alias from the File Menu (at the top of the screen). Next, open your HD (named Mac HD, iMac 25, etc.) by double clicking on it. Open your “System Folder” by double clicking on it. Open the folder called “At Ease items” by double clicking on it. Drag the alias into the At Ease Items Folder.

A. Alternative way to put items on At Ease (but it is more difficult, I believe): Use the Apple Menu (at the top left-hand part of the screen) and select “Control Panels”. Once the Control Panels window is open, select “At Ease Setup”, then choose Select items, and then find the item you wish to add to At Ease (you may have to sort through some folders to find the item you want. There is a pop up menu at the top of the window that will allow you to do that).

ATM

1. Automatically generates high quality screen fonts from outline font data.

2. It lets you print Type 1 Fonts on Quickdraw printers.

3. Bitmapped fonts are also called screen fonts.

A. Bitmapped and TrueType fonts can generate both printed text and screen images.

4. Outline fonts are also called printer fonts.

A. A Postscript font is often referred to as a printer font. Postscript fonts are completely unable to create an image of text on the screen (since only the printer has the Postscript interpreter needed to make use of the PostScript information).

B. A Postscript fonts are used in conjunction with bitmapped fonts (when you select the corresponding bitmapped font on the screen, the instructions are sent to the printer to use that particular Postscript font).

5. You can use both Type 1 and TrueType fonts in the same document, but using a Type 1 and TrueType with the same name is not recommended. ATM has no effect on TrueType fonts (although Version 4.0 is supposed to deal with TrueType fonts, also).

6. Apple recommends that you set the font cache so that there is at least 50 K for each outline font used on a regular basis may want to increase it If a document scrolls very slowly.

A. ATM helps by generating an on screen representation of Postscript fonts, but you need to have at least one point size of a screen font for every Postscript font you use. Also, the smaller sizes of bitmapped fonts (size 9,10 and 12) look better than ATM-generated displays.

B. If you use Postscript fonts that are built into your Postscript printer, you need to install the corresponding Postscript printer fonts for ATM to create smooth on screen displays.

7. Substitute for missing fonts is dimmed unless you have SuperATM installed.

8. There appears not to be Adobe Type Reunion or Font Creator with version 4.0.2.

9. Font Downloader requires a Postscript printer to be workable. It does not support Quickdraw GX.

10. ATM is compatible with many Quickdraw printers, and is compatible with all Postscript printers, but does not affect the printed output of Postscript printers (Postscript printers use their memory for fonts to be printed).

11. Font Porter is used with System 6.

12. The ATM Program Disk and Font Disk do not appear to be compatible with 8.1, since when trying to install them, an error message appears saying there is no system folder on the disk (on the HD or on a zip with a system folder copied from the CD). The font disk just won’t install; some other installer comes up when you click on the icon, If extensions are on. If extensions are off, it says the program that created it can’t be found.

13. Since ATM uses Quickdraw to smooth text, it can only smooth text when an application that uses Quickdraw to display its text is utilized.

14. Font smoothing is not supported with Clarisworks If the monitor displays 256 colors or fewer.

15. With ATM 4.0 active, a bitmapped version of a Postscript font AND a printer version of a Postscript font, there was a difference in the printed output depending on whether ATM were on or not.

A. If ATM 4.0 is active and a bitmapped version of a font is installed in fonts folder (but no printer version of a Postscript font), ATM has no effect on printed output.

16. Smooth Font Edges on Screen can be turned on and off with ATM 4.0 (only affects Postscript bitmapped fonts that also have corresponding Postscript printer fonts, though: not TrueType fonts).

17. Remember to restart when making some fonts active (Postscript printer fonts).

18. Disable smoothing of screen font sizes affects only those fonts that are bitmapped with a corresponding Postscript font and are in Outline form in the font menu.

19. If you look at the size menu for a font, you can usually determine If it is a bitmapped or TrueType font. A bitmapped font has only installed sizes are outlined (the rest appear like regular text). A TrueType font should have all the sizes shown in outlined form.

20. ATM DELUXE 4.0 will allow you to scan for damaged fonts, and created your own font sets (costs around $70) and create Multiple master fonts. ATM regular does not appear to do anything with regular TrueType fonts. According to the ATM 4.0 read me, it only smoothes Postscript Type 1 fonts.

21. With ATM, as long as you have the relevant printer font files, text output to a non Post Script printer looks about the same as the output from a Postscript printer of the same resolution. (S.M., 3rd edition, 343).

Automator (10.4)

1. To make an audio file of some text, make a TextEdit document with the text and leave it open, then open Automator, drag the TextEdit shortcut “Get Contents of TextEdit Document” to Automator workflow window, then “Text to Audio File” below it, then run; it will make an audio file on any text in iTunes.

Batteries

1. LCII, G3 use 3.6 V Lithium Batteries.

2. LC 575, 5400/180 and 5400/200 use 4.5V Alkaline batteries.

3. For a computer that requires a 4.5 V Alkaline battery, you can replace those batteries with 3 “AA” or “AAA” alkaline batteries, if they are in some type of holder. You must solder the wires or use a solderless connector. Also, when Dennis did it, he used “AA” alkaline batteries.

4. Can test the battery in a machine with a regular voltmeter.

5. I went to tdcurran.com to order a battery for Bill’s iMac, but there are two types of 3.6-volt batteries. There is a3.6 Volt Lithium battery (TDC00405) and a 3.6-Volt battery with 4-pin connector (TDC01218). I e-mailed TDCurran as to what the difference is. I did not receive a reply from them, but the TDC00405 battery we have ordered before and I am certain that they work.

6. The Read Me for Polar Orbit’s Software’s PRAM battery checker said that batteries may average lasting only 2 years, but can die much sooner. Reader’s Digest New Fix-It Yourself Manual page 324 also believes that 2 years is the average life for a battery.

A. PRAM Battery Checker is free for personal use. It is a FAT application. It checks the battery at startup (it puts itself into the Startup Items Folder), but you will not hear from the program unless there is a suspected problem.

Big Brother (Shareware, $10). I found it at Shareware.com, which allowed me to download version 1.3b2 from Tucows).

1. After scanning bookmarks, save as html. It is much easier, then you can click on links, because Big Brother opens its findings in an IE 5 window (Hold down command and then you can click on links).

A. You can click on the next page in the bottom of the IE 5 window after you open the first Big Brother bookmarks file.

2. Do not sort by name after scanning unless you have saved first. If you sort by clicking on the word “name”, the bookmarks are all in ABC order and it would be difficult to know which folder some items are in.

A. When you save a Big Brother file, it may take up several files on the desktop, but that is fine. That way, bookmarks are saved somewhat relative to their folder in IE 5.

4. Documentation says that is requires Internet Config 1.1, but it does not appear to work with Internet Config 2.0.2 (Big Brother is older than Internet Config 2.0.2, and may be incompatible). Problem is not serious however; just some features may be inoperative.

A. You can not access Big Brother help, Register Online.

5. When “Resolving the host name failed” come up, the bookmark is usually no longer valid and there is no forwarding address. “The server reports an internal error while trying to serve our request.” The page may still be present, just temporary trouble with server. “The document still exists, but the server refuses to deliver it”. Bookmark is usually fine. “The Remote document does not exist”; bookmark is sometimes valid, sometimes not. “The Server closed the connection without answering;” the bookmark is usually fine. “The document has moved temporarily.” Bookmark needs to be changed, because it is in a new place now. Establishing the connection failed. The domain name does not exist. Bookmark is usually fine. Establishing the connection failed.” Had a dead bookmark. “Resolving the host name failed.” Had a dead bookmark.

6. This program seems to be okay, but several pages that “do not exist” did actually exist. They just took longer than 90 seconds using Big Brother did, but when I loaded them, they took less time.

A. You can go to edit, settings and change to display failures only, to help speed things up.

7. E-mail address of author is pottier@kagi.com or Francois.Pottier@inria.fr.

8. Big Brother ignores FTP links.

9. The more memory allocated to Big Brother, the faster it works.

10. I updated IE 5 bookmarks in 7/01.

A. I had about 2,000 bookmarks. 50 or so were old and out of date. 80 more or so were moved to new places on the Internet.

11. You can drop files onto Big Brother instead of using File, Open.

A. You can also drag individual files from Netscape on top of Big Brother.

12. You can turn recursion on or off. If on, then links to links to links will be checked (can take a long time).

Blackwatch

1. Is freeware, will work on LC and LC 550. It won’t work on a Plus or SE. System 7.0 required.

2. Should put an alias of the application in startup items, so that it is always running.

3. Will work with At Ease, but you must set it to “Bring Finder to front at startup”. Otherwise, your computer goes to Blackwatch and does not return to At Ease.

A. However, later I discovered that if Blackwatch is active and you click on the Blackwatch icon in At Ease, then you must quit Blackwatch to get back to the At Ease screen. If Blackwatch is not active and you click on the Blackwatch icon in At Ease, you do go back to At Ease. Of course, the problem is that this situation only occurs if Blackwatch is not active, before launching Blackwatch.

B. I decided to not use At Ease on the LC’s and just have the Launcher show up at startup on two of the LC’s (that have 7.5.x) and put an alias of Student Games in the Startup Items on the LC with System 7.1. We will just use the Finder from now on without At Ease. Hopefully, this should avoid the problem.

4. If the mouse is left in one corner for a second, it may go to sleep. If the mouse is left in another corner, it will not go to sleep at all.

5. “Dismiss alerts automatically” will get rid of error message boxes automatically.

6. Will work on G3 with System 8.1.

Brother 2300/2310 Labelmaker (Brother number is 877-478-6824 for Customer Service, 901-379-1210 for Fax and 800-521-2846 for Faxback). You can check http://www.brother.com/usa/label/software/user/index.html for software downloads. U60043-E2J085340 is the serial number.

1. User’s Guide inside cover says that the PT-2300 and the PT-2310 are equipped with the same functions; however, the PT-2310 includes a carrying case and additional tape.

2. User’s Guide page 2 says that you should use only Brother TZ tapes with this machine.

3. User’s Guide page 3 says, “When the AC adapter is connected, unplugging the adapter from the electrical outlet before unplugging it from the machine can delete all text files in the memory, even if batteries are installed.

4. User’s Guide page 3 says that only a model AD-60 AC adapter should be used.

5. User’s Guide page 3 says that you should “Be sure to insert new batteries within five minutes of removing the old ones, otherwise the text shown in the display and any text files stored in the memory will be lost (unless the machine is plugged into an AC outlet with the AC adapter).

6. User’s Guide page 5 says that you should make sure that “the end of the tape feeds under the tape guides.

7. User’s Guide page 7 suggests that when connecting the P-Touch to a computer, that you “Do not connect the PT-2300/2310 to the computer before installing the P-touch Editor software, otherwise it may not be installed correctly. Be sure not to connect the PT-2300/2310 until you are instructed to do so.

8. User’s Guide page 7 says that the IBM, PC or compatible requirements are Microsoft Windows 2000 or Windows 98/98SE/Me.

A. User’s Guide page 14 says that the minimum Macintosh requirements are Mac OS 8.6 or later, but the PT Editor software version 3.1 is compatible with Mac OS X or later only. I will check at http://www.brother.com/usa/label/software/user/index.html for software downloads.

9. User’s Guide page 14 says "If the software is installed on a Mac with an operating system in a different language, the software may not run properly".

10. User’s Guide page 15 (in the picture) says, "P-Touch Editor is an application that gives you a variety of designing possibilities for creating labels and stamps."

11. User’s Guide page 15 says that "In order to print from the PT-2300/PT-2310, "PT-2300/2310 Driver" must be selected for installation."

12. User’s Guide page 18 explains that bar codes can be printed using the Brother Labelmaker.

13. User’s Guide page 18 explains about using a database in conjunction with the Brother Labelmaker.

14. User’s Guide page 19 shows that the Labelmaker can be used to print on fabric tape.

15. User’s Guide page 20 explains that "If a section of the print head is covered with dust, a blank horizontal streak may appear through the label text".

16. User’s Guide page 20 shows how to clean the print head and rollers (can use rubbing alcohol).

17. User’s Guide page 20 explains that the print head can be cleaned more easily if the optional print head cleaning cassette (TZ-CL4) is used.

18. User’s Guide page 21 states that "If batteries have been installed or the machine has been plugged in using the optional AC adapter, the previous session's information is displayed when the machine is turned on. This feature allows you to stop work on a label, turn off the machine, and return to it later without having to re-enter the text". Page 21 also states that "The machine will automatically turn off if no key is pressed within 5 minutes (30 minutes if the machine is connected to a computer).

19. User’s Guide page 21 explains that to move the cursor several characters to the left, then press and hold down the left arrow key. To move to the beginning of the current line, hold down Code and press the left arrow key.

20. User’s Guide page 22-24 explains how to use the Code, Alt and Shift Keys.

21. User’s Guide page 25 says, "The text can only contain a maximum of six lines. If you press the return key (two part arrow key) when six text lines already exist, the error message "6 LINE LIMIT!" will appear.

22. User’s Guide page 27 explains how to set the tab length and how to add tabs.

23. User’s Guide page 29 shows how to delete a line of text (called the "Line Out" function).

24. User’s Guide page 30 and 31 shows how to clear text, formats or just the text.

25. User’s Guide page 34 shows a table with the symbols can be printed using the Labelmaker.

26. User’s Guide page 39 shows the font function (which changes fonts). There are 4 fonts, which can be used with the Labelmaker.

27. User’s Guide page 40 shows the Font and width table.

A. User’s Guide page 41 explains that if the AUTO setting is selected for Size and Width, and you have 3/4” or 1” tape installed, and all CAPS all typed into the display (and no accented characters), characters will printed with a character size of 52 points. If 1/2” tape is installed, then characters will be printed with a character size of 29 points.

28. User’s Guide page 45 shows how to use the "Frame Function", which allows you to put a frame around your text.

29. User’s Guide page 46 talks about using the Tape Margin Function. I may want to try this.

30. User’s Guide page 51 explains how to use the Auto-cut function, which allows you to cut off a label automatically after printing.

31. User’s Guide page 52 explains that the Feed and Cut function is used to feed out 1" of tape and automatically cut it off.

32. User’s Guide page 56 says, "You can use the memory to store your most frequently used text files. When each file is stored, it is given a number to make recalling it easier". Up to 10 text files or as much as 300 characters can be stored in the memory (A single text file can have a maximum of 99 characters).

33. User’s Guide page 68 says that when using the Brother Faxback system, "You can use the system to send the information to any fax machine, not just the one you are calling from".

34. MJLU3VB38TWA8LPT8P0A0U45B0 is my order number for the Cleaner.

35. My e-mail and password for brother.com are Motleyze@pacbell.net and Old At Ease.

36. Perhaps I can use Labelmaker with iMac or DEC.

37. To print more than one copy, I think you hold down Code, press Repeat and select number of copies.

38. The Labelmaker came with 1/2” tape, which worked fine (default font size was 24). When I changed tapes to a 3/4” tape that I purchased, the font size was bigger, so I changed it to 24.

39. No mention is made of the operating or storage temperature for the Labelmaker in the owner’s manual.

40. I bought a “clear” 1/2” tape, which does not look as good as white, in my opinion. However, the clear tape may be useful for labeling chairs. It is also important to make sure that I get blank ink on a white tape, so that my classroom (and other places) will be uniform.

A. Wal*Mart had 1/2” white tape with black ink, but in 9/03, they were out of stock. Target does not carry Brother tape.

41. I ordered 3 extra peel sticks (item #LA4896001) on 8/12/02. I later received a letter from brother saying that there was a 4-6 week back order. On the letter, though, it mentioned that I only ordered one. I e-mailed them to request that I receive three of them. I double-checked my original order and I did only order one of them. They replied and said I would have to do a new order, I decided not to for now (8/02).

A. I decided later (8/24/02) to do another order, since I broke the one peel stick that I have. I ordered 5 more peel sticks.

42. On one occasion (in 10/02), the printing kept coming out pretty small, even when there was only one line of text. I kept choosing Auto sizing, but the print was too small.

A. I discovered that the problem was that I had “two lines of text” typed into the Labelmaker (even though the second line was blank).

B. To solve this problem, go to line 2 by using the down arrow key, then press clear. Under normal circumstances (where there is only one line), the down arrow should not down to the next line.

43. Use 1/2" tape for telephone wires or cable, when labeling. It appears to stay okay. You should cut 1/2" label horizontally and vertically to fit the cable better; also printing in font size 9 is a good idea to help the printing fit on the cable or wire.

44. I could not install any software from brother’s web site, but after repairing OS 9 permissions and the HD permissions with Disk Utility, I was able to (I kept getting messages about how I did not have permission). I downloaded and used P-Touch Editor 3.1.6 for Classic and P-Touch Quick Editor version 1.2.7 for OS X. Both versions allowed me to print on my P-Touch 2300/2310. However, version 3.2.c of P-Touch Editor for OS X does not print: the label prints out from the P-Touch printer, but there is no printing on it (and the printer is not out of ink). I e-mailed Brother about this on 9/8/2007: they replied and said that I need to set the preset to Standard in the print dialog box; and this solved the problem (they also suggested reinstalling the software which I had to do first, since I had trashed the 3.2.c of the software. The detailed instructions are in the Computer file). Also, I kept getting a message about the printer (2300/2310) being off or not connected to the Mac, but I think that the solution is to connect the USB connection and then turn the Brother’s power on (or connect the cable and turn the power off and then back on). Go to Page Setup, change to ½” to get it to print on the P-Touch 2300/2310. 2300 cannot be detected by the P-Touch Editor software unless the 2300 is actually attached with the iMac Duo (also, the page setup choice is not saved with the P-Touch software 3.2 on the iMac Duo. If you have a different media size, then you get a dialog box. If the size is the same, the printing will just occur). To add your own image: Go to Object/image. I could not get Mega Icon Picture icons to work, until I opened them in GC and saved them as jpg. On one occasion, I printed to the 2300 after connecting it, but it would not print. But printing again worked. To get text to center on a label, go to Format, text, center (also the text needs to be center within its text box, you may need to use space bar, etc.). When you print with the 2300, no prining occurs on the first time you print, but after that, it is fine (even if you go to Page Setup and Printer Setup with the software).

45. Turlock Costco has TZ Bother 1/2" tape (TZ2314), 4 for $38, 26 ft. long. It is compatible with all P-Touch labelers that use TZ tape, according to http://www.costco.com/Browse/Product.aspx?Prodid=11212660&whse=BD_787&topnav=bdoff&cat=63906&hierPath=63906*&lang=en-US, even though Brother does not mention that particular tape on its website or in its literature.

46. To make the 2300 (fairly close) match the font from the P-Touch program, use 18 size font on bold.

Browse it
1. Must have PICT files that have not been changed with Snitch in any way.

2. Files must be in the same folder as Browse it?

3. Freezes every time when scrolling thru pictures.

4. Increasing memory allocation and reinstalling did not help.

5. Files that had been changed to desktop pictures could not be opened with Browse it! since they were changed to JPEG format, even after converting the pictures back to PICT (still compressed pictures).

A. The solution, take My Desktop Pictures (that were compressed and saved as JPEG), open with GC, save as PICT.

B. Can use the Convert More Function with GC (and leave off the PICT suffix, If preferred).

6. Browse it will automatically repeat the pictures on an endless loop.

7. On the 5400, could show the slideshow, but not modify it. (One picture shows up in window and then the program freezes). Tried copying Browse it into folder first, then pictures and vice versa, I had no luck Trashed App and reinstalled, I had no luck. Copied Browse it and pictures from G3, which did not work. Rebuilding desktop on 5400 did not work. Increased memory allocation to 42000 K and still I had no luck. Tried with extensions off and I had no luck.

A. Browse it will show the pictures in ABC order, unless they are arranged. If you put a new picture in the same folder, you must put a new version of Browse it in the folder If you want to show in ABC order. A new version that has not previously been with other files (like from a CD).

B. It works better with smaller pictures (I was using 1.5 MB files, some other files were only 77 K). Even converting to thousands of colors did not help (files were still way too big).

8. I called technical support (515) 225-8001 and they suggested running the program with extensions off, I had no luck. They agreed that the files may be too large. I do have the latest version 2.0.1 as of 8/20/98.

Bugdom

1. It comes with iMacs.

2. Has 10 levels. Mouse performs two functions: in the form of a bug, the mouse button causes the player to kick. In the form of a ball, the mouse button does a turbo boost to accelerate you quickly.

3. Will not run on either G3. It says it could not be opened because “DrawSprocketLib” could not be found.

4. InputSprocket Extension is needed to run Bugdom on the iMacs. Otherwise, an error appears.

5. After copying InputSprocket Extension and DrawSprocketLib to G3/233, got a “licensing error” on the G3 (Bugdom not licensed to G3).

6. Bugdom will not run on Blueberry iMac (you get an OEM error. Software is not licensed to run on this machine). You can buy Bugdom from http://pangeasoftware.com/ for about $10, as of 11/03.

7. If you press the tilde key (on the Bondi Blue iMac) and F1, F2, F3, etc., you can skip levels, skip to the end of the game, etc.

Burn (http://www.thenextwave.com/)

1. Eradicates files so that it can not be recovered with Norton Utilities.

2. Also, the program will not work with a disk that is locked.

3. The new version of Burn would not allow drag and drop, I sent an e-mail to the designer of the program, he said to reload the program from “thenextwave.com,” then rebuild the desktop. I did this, but it did not work. May try rebuilding the desktop with Techtool and extensions off.

4. After using Burn to Erase free space, I tried to recover a file that had previously been trashed, the file name did show up with Unerase, but when trying to open the file after recovery, error type -50 came up.

5. If you “burn” an alias, the original (not the alias) is burned, although this does not appear to be true ALL of the time.

6. Burn version 2.4 requires system 7. If an earlier version is needed may contact the author of the program.

7. You can use Find File to find locked files when trying to “burn” them. So that you don’t have to keep stopping in the middle of burning.

8. After initialization of the HD. I made a couple CDs, which used up about half of the total HD space. Then I decided to Burn (version 2.5) the Toast CD information after I was done.

A. When I restarted the computer, I checked to see if Burn necessitated the use of NDD or NSD. However, NDD found only minor errors, which it fixed and NSD found light defragmentation, which it fixed. These small errors could have been due to copying much of the original information back onto the HD, though.

9. You can have more than one Burn application running at one time.

10. When burning a large file (i.e. temporary Toast partition), increasing the memory allocation of Burn from 600 K to 3000 K did not make a difference.

11. Version 2.4 and 2.5 need Classic OS 9 to run (do not run in OS X 10.1.3. computer switches to classic when starting either version of Burn). As of July 2005, 2.5 is still the latest version.

A. You may need to boot into Classic, then install 2.4 of Burn for it to work. Otherwise, Drag and drop may not work with Burn 2.4.

12. If you are unable to Burn something in OS X, you may want to quit the last application that was used in connection with the file, i.e. Mail if sending an attachment.

A. On one occasion, I could not Burn a file that I got from the G3/266 thru File Sharing, I got a locked error message. I quit Mail and was able to burn the file, strangely enough.

B. Some .sit files, could not be deleted with Burn (Locked error). However, I changed permissions to Read and Write with OS X FInder. Then could delete with Burn.

Cache Killer Pro II

1. Costs $14. (Version 1.0 is only $4, but I figured why not get the latest version, may have less bugs).

2. When you first launch it, you can “search” for cache folders; it will do so automatically. It found my AOL, Explorer and Netscape Communicator cache folders.

3. On next launch, it automatically deletes the cache folder contents. You could put it into startup items to run each time computer starts up.

4. Website is http://cachekiller.com/. Can e-mail them at support@ScratchSoftware.com. Info@ScratchSoftware.com is for software information.

5. According to Cache Killer Read Me, deleting cache files will help improve overall system performance, since there are usually many cache files for the Finder to track. Also, clearing the disk cache will improve the stability of the browser.

6. To view the preferences, immediately press Shift after launching the application. (It will work if Cache Killer is already open). Then go to the Edit menu.

7. You can have Cache Killer launch and always delete or only delete if some many days have passed. I will leave it on always delete and put an alias of it into startup items.

8. To see the file work slower, hold down option as the program is loading.

9. If you hold down the “L” key after launching, you can see the activity log. (Will not work if Cache Killer is already open). Also, the log is cleared once it reaches 20 K in size.

Camcorders

1. JVC is good, but Sony (especially in terms of technical support) and Canon are better. Sony also has a better lens.

A. Sony’s and Canon’s also tended to cost about $300 to $400 more than the JVC.

2. Lanc, J-terminal and Spline interpolation have to do with making editing easier.

3. DV Connectors, IEEE1394 all have to do with editing. However, Firewire is the same thing.

4. You can use the A/V inputs on a Mac, but the signal is then transferred to analog. However, if you get a digital encoder ($299), the signal can stay digital.

A. Although one would imagine that a digital video recording could be played and be much clearer than an analog recording. Also, when transferred to a videotape, it would probably be clearer.

5. If a digital camcorder does the wide screen effect, it can also do the regular way. Wide screen is an add on effect.

6. Matt seems to think that if you record from a digital camcorder to a VHS tape, the recording would be the same as from an analog camcorder.

7. A digital camcorder can produce video at 720 X 480 pixels at 30 frames per second.

8. Most camcorders use a single charge coupled device (CCD) to capture an image.

9. 700 Zoom, Sony, GM paid $1200 a few years ago (as of 2002).

10. Tidbits from Feb. 4, 2002 mentions that any decent camcorder will have a port into which you can plug a microphone. In case that a particular camcorder records the motor in a quiet situation.

11. Tidbits #616 mentions that to check how a recording’s sound is coming out, plug headphones into your camcorder as you’re recording, as long as you hear what the camera’s microphone hears.

12. Our new camcorder (Sony DCR-TRV320, Digital 8 camcorder) uses cassettes with tape, but it still digital (Mini-DV tapes use cassettes with tape also, and they are digital).

Can Opener

With Can Opener set up like Mac Secrets suggests in 4th edition p. 750-751, you can have it open many text documents that may be of unknown format (quicker than the other stuff).

CTAP (and CTAP Software) (CTAP e-mail is ctap@fcoe.k12.ca.us)

1. CD-ROM Only means you get the actual CD, not the legal right to install it on a computer.

A. Doc Kit only is the set of documentation that would be used with the program.

B. Lic Only means the legal right to install the program on one computer.

C. Upgrade Lic only is for when you have the previous version of a program.

D. So, the price for getting Microsoft Office 98 would be $19.32 for the install CD, $32.87 for licensing, so the total would be $52.19 (as of 9/20/98).

2. A lady from CTAP finally e-mailed me on 9/16/00. She said that the CTAP website has not been updated for a long time (due to many vacant staff positions), so the information is out of date, I assume. She said to buy software at educational discounts, we could go to the website: http://www.c-smart.org/, which I did. It does not appear to have the Microsoft Office software there at this time. Their website is now http://www.calsave.org/index.html, as of 11/03.

3. John Magneson’s e-mail address is jmagneson@mcoe.org. His fax number is 381-6774. He is the Coordinator of Media and Technology at Merced County Office of Education. I tried to e-mail him in 4/04, but my e-mail got returned on several occasions, so I faxed him at 381-6774 (Instructional Services fax number) on 4/28/04.

A. The dates for CTAP Coordinating Council meetings for 03-04 are 9/16 (Fresno County Office of Education, Room 201, 1111 Van Ness Avenue, Fresno, 93721, 559-265-3000. Should park at Van Ness and Tulare. Karla Chandler is the secretary, her number is 559-497-3711, fax is 559-496-0877 and her e-mail is kchandler@fcoe.k12.ca.us), Nov. 18th at Hanford (Kings County), Karla will send map. The other dates are

January 20, 2004 (Merced COE, Room M), March 23, 2004 (Tulare COE, Doe Ave. Aspen Room. Even though, the CTAP flyer said Doe Avenue, the address for the main TCOE is is 2637 W. Burrel Ave., Visalia, CA 93921), and May 18, 2004. Claudia Flores has taken Karla’s place, as of 1/04.

B. Claudia sent me a list of the dates for the Coordinating Council meetings for the 04-05 calendar year, but I accidentally deleted it. I missed the first one on 9/21/4, and I may not go to the rest anyhow (I have not been contacted by M. about it).

4. The CTAP Keychain flash drive appears to need System 8.6. It works on the iMac in Room 58. On the G3/33, I got a message that says, “this disk is unreadable by this computer, would you like to initialize it?” After initializing, the disk was able to be mounted on the G3/233. Later, after doing a complete initialization, the USB card would not work with the CTAP keychain (the CD has no Mac drivers on it, the keychain is supposed to be loaded automatically). Nothing would mount on the desktop. I even tried using Disk Utility to format the keychain as Mac OS Standard, no luck. I think the USB card may have some software/hardware issue. The Cruzer Micro USB drive works with System 9.1 and later only (on the G3/233, it mounts with 9.1, but not 8.1).

5. Distance to MCOE from Turlock house is 25 miles.

6. http://ctap2.w4.iassessment.org/ia/render.userLayoutRootNode.uP is the place for CTAP squared.

A. My ID is Toby’s password on Crookham’s alarm and Old At Ease.

B. Several teachers tried accessing the CTAP 2 (squared) survey from http://www.ctap7.org (this URL accesses the same survey as in number 6), but the link did not work (when you moved the cursor over the link, nothing happened). However, if you went to the state tab, then choose CTAP 2 on the right hand side, you could access the survey. I e-mailed ctap about this. http://www.ctap7.org/, click on go to CTAP (squared) web site; this takes you to the survey.

C. KW said we need to complete a survey at http://ctap2.iassessment.org/ (she said that we need to take the W2 first, but I did not make a difference), but the website shows that I completed both surveys already and there was not a new one, so I e-mailed KW about this on 5/21/05.

D. It appears that we may need to do the survey every year. It is my bookmarks as CTAP Squared (CTAP Survey).

Canon BJC-2100 (Serial number for 2110 is FFw90413) 24/7 Toll Free Automated Support is 1-800-423-2366 or 24/7 Fax Back is 800-263-1121. 1-800-828-4040 or 1-757-413-2848 is for products still under warranty, Monday thru Friday, 5 A.M. - 7 P.M., Pacific: Saturday, 9 A.M. - 3 P.M., Pacific). I got my BJC-2100 12/19/2000. You can use http://www.usa.canon.com/html/conCprTechSupport.jsp?modelid=6719&section=10216&pname=BJC-2110&item=6668 to contact Technical Support. You may receive an automated reply. If the automated reply does not answer your question, you should click the link at the end of the automated reply.

1. These printers were ordered in the Summer of 2000.

A. I saw a couple rebates on this printer, but they had to be purchased at Circuit City or Office Max (we had already purchased them anyhow).

2. It takes the BC-20, BCI-21 color and BCI-21 black cartridges. It also can use an optional Photo BC -22e cartridge to use the printer as a scanner (works on Mac and Windows). Printpal.com has the BCI-21 color cartridge for $3.50 and The BCI—21 BK cartridge for $2.75. They have the printhead with Bk and color ink tanks for $39.95. Printpal.com has a remanufactured BC-20 cartridge for $17.95.

3. There is a $50 rebate on the purchase of the printers. You can do it electronically online, if you have the serial numbers for the printers and the receipt (Purchase Order).

A. I was only able to mail in 3 of the 4 rebates, since the box for Karen’s 2100 was gone. Someone threw it away during the summer.

B. I did a personal rebate for the 2100 printer and I got an e-mail from Canon saying that I should get it shortly and you can check on the rebate at www.rebatestatus.com or customer service at (877) 863-8742.

4. If you are using 8.1 on an iMac, before using the V3.4 software, update your OS with iMac Update 1.0, which improves your USB functionality, according to the 3.4 Read Me.

A. If your software is forced to quit while printing, may have to restart the computer to get it back to normal.

B. If you print on plain paper with the photo ink, ink may blur on the page. To solve the problem, drag the density to the left in the color panel.

5. If the message “M306 (D306) Communications Error” appears continuously during printing, restart the computer.

6. Start up the computer and wait for the Finder to finish initializing before connecting the printer. A problem with the system can occur, if the printer is connected during startup.

7. You can use the SCAN BJC-2100 Mac OS Scanner Driver/Utility to scan items. However, if the image type is set to color to read a newspaper or magazine, parts that include a lot of gray may take on an overall red tinge. Change the color type to grayscale and re-read.

8. There is no power button or power light on the printer. As long as the printer is plugged in, it is on (the plug should be plugged in, in an accessible place).

9. When you open the front cover, the cartridge holder moves to the left.

A. The serial number for the printer is located to the right of the cartridge holder.

10. To contact Canon, there are several ways: e-mail tech support at www.ccsi.canon.com. Automated 24/7-tech support is at 800-423-2366. 24/7 Fax back is at 800-526-4345. Free tech support for products still under warranty is at 757-413-2848. Tech support for products no longer under warranty is $24.99 per call (800-423-2366) or $2.50 per minute to a maximum of $25.00 is at 900-246-1200.

11. To print a test page, press the resume button twice quickly.

12. http://www2.warehouse.com/product.asp?dept%5Fid=3419&cat=mac&pf%5Fid=PR16168&blind=no has BJC-2100’s, as of 11/20/00.

13. If you install the software for the 2100, the 4550 will not work. The BJC-2100 installer doubly installs the BJ Backgrounder, BJ Printing Module, BJ Printmonitor and the BJ Support Module. The versions supplied with the BJC-2100 are newer and will not work with the 4550. I had to move those four extensions to the disabled folder (and restart the computer) to use the 4550 again.

14. I tried to print some rebate forms that I scanned with Color It 3.2.4. Every time I tried to print, I got an error -4210. Turning off background printing was one workaround. I then tried increasing the memory allocation of the BJ Printmonitor version 3.40. I increased the preferred size from 600 K to 4000 K. This worked.

A. Possible future ideas include printing from Graphic Converter and calling Canon.

15. To stop the spooling of pages, press command and period.

16. One time I did get a communications error, but another program had frozen the computer.

17. The CD that I got with my 2100 says it requires 8.5, but the box said 8.1. The 2100 printer works with my G3 and System 8.1.

18. The problem with the default printing of color does not happen with the BJC-2100 and BJ Printmonitor 3.4.

19. According to the manual page 20, you should not put paper clips staples or rubbing alcohol on top of the printer, since they may cause fire or electric shock.

20. According to the manual page 21, you should not touch the metal contacts on a BJ cartridge after printing, since the metal parts may be very hot and can cause burns.

21. To clean the print heads, press and hold down the resume button for more than two seconds.

A. Also, the print heads every time the power is plugged in or the front cover is open for more than a few seconds.

22. (Manual page 66) To maintain optimum print quality, use up a BJ Cartridge within one year of installation and ink tanks within six months of installation. (Tanks are smaller than cartridges).

23. http://www.ccsi.canon.com/scanners/is22/index.html has information on buying an IS-22 Scanner cartridge. The Cartridge costs $69, and allows you to use your printer as a Color sheet feed Scanner. It does not show that the Cartridge is compatible with Macintosh, but it may still be. I e-mailed Canon to inquire.

24. Paper should be from 17 to 28 pound. Envelopes can be number 10 or European DL sizes.

A. You can print transparencies with the 2100, the manual suggests that you not use transparencies intended for other BJ printers, laser printers or photocopiers. Also, you should not use the BC-22 Photo BJ Cartridge with a transparency (manual page 46). Additionally, you should hold the transparency and it should slightly bow, the side that bows toward should be printed on. Additionally, remove each printed transparency after it prints to avoid smearing. Penultimately, store a sheet of plain paper on top of transparencies to avoid smearing, even after the ink has dried. Finally, you should load a piece of paper behind the transparency into the auto sheet feeder (otherwise, it may be possible that the transparency may not feed, according to page 196).

B. You can use banner paper, up to six connected sheets of letter or A4 size paper. Be careful, however, not to let the pages hit the floor before drying.

C. The manual page 39 lists types of paper and the maximum amount of that type that should be put into the printer at once.

D. You should not print on postcards with photographs on the opposite side.

E. If you print on a transparency, you should allow it 15 minutes to dry before touching (manual page 41).

F. Non standard paper must be within the size limits of 3.94 in. X 3.94 in. minimum and 9.5 X 23.0 maximum.

G. There is a paper thickness lever on the inside of the printer for adjustment to whatever thickness of paper you are printing on (Manual page 25). To the left is for plain paper, transparencies, etc. To the right is for envelopes (page 44 details the media types and where the lever should be).

H. According to the manual page 45, you should clean the printer rollers after printing a pack of high-resolution paper. That will clean paper dust from the inside of the printer to reduce sheet-feeding problems. You should not reuse a cleaning sheet, according to the manual page 141.

I. If you are using Glossy Photo Paper, do not use Loading Support Sheet that may be included.

J. If you are printing envelopes and they will not stay flat: Try to flatten the flaps by rubbing with the tip of a pen. You can load up to 5 envelopes into the sheet feeder. Additionally, you should not allow more than five envelopes to stack up in the out tray.

25. You can make your own custom settings for page setup in the dialog box. Select under paper type, custom 1, 2 or 3 and then set it up.

A. If you press the save button in the page setup dialog box, then it will be used as the default for the next new document.

26. In the Print Dialog box, Paper Feed includes only Auto Feeder as a selection item.

27. There are several print mode icons, one for text, one for graphics, one for photos and a manual setting with software. Not with version 1.0, though.

28. You can save scanned images as PICT files (manual page 111).

29. You can pause and resume printing of pages from the BJ Printmonitor box, do not need to use the menu at the top of the screen.

30. Client machine is a computer that is connected to the print server via an Ethernet network. It is where you can check the progress of printing.

31. Manual page 128 suggests that you wait one minute to clean the printer after unplugging it, if you have been using the printer.

32. Manual page 129 suggests looking for sprayed ink, paper dust or scraps of paper around the platen (are on the inside of the printer. You see once the printer door is open, it is the bottom part.

33. Manual page 149 says that a clogged or worn nozzle may cause printing problems (i.e. colors not being clear). Print a Nozzle Check pattern and check the printed problems.

34. (Page 164), after you remove the orange protective cap and tape, do not attempt to re-attach them. This can cause air bubbles or trap dirt or dust and clog the ink nozzles.

35. (Page 166), if pages come from the printer curled or wavy, it may be that the paper is too thin. You may need to use high resolution or glossy paper. Additionally (page 167), if you print on small paper sizes (i.e. A5) with photographs or illustrations, there may be a problem. Bigger paper may work better. Alternatively, you can move the Intensity setting (also called print density) to