Resume for Richard Preston
Phone: (408) 420-7520
Email: rgp_us@yahoo.com
Objective
Find a position involving application development and maintenance where I can apply the skills I have aquired and use my ability to quickly learn new technologies.
Education
BSCS degree in Computer Systems from The University of North Carolina Asheville 12/98.
3/02 - Present Technical Writer/Analyst with Camstar Systems, Inc Campbell, Ca
Gathering technical specifications for Camstar's technical publications department.
Editing user guides and API specifications for Camstar's InSiteLive XML Client and Designer.
Creating and editing training materials for Camstar's MES products.
Creating sample applications using VB and Java.
Creating test applications for the XML Client API using VB and Java.
3/00 - 11/01 Build/Release Engineer with Camstar Systems, Inc Campbell, Ca
Responsible for an automated build process using Visual Studio, Visual SourceSafe, JDK, MSMQ and DOS scripting.
Created and maintained build tools and installation configuration applications using C++, MFC, VB and ODBC.
Worked closely with the QA and development teams to incorporate code changes into the builds.
Created and maintained installs using Install Shield and Demo Shield for Camstar's multi-tiered client/server MES products.
Created installs and VB apps which configured the IIS web server based on user input for Camstar's web based applications.
Provided internal support for installation and configuration of Camstar's software.
6/99 - 2/00 Technical Support Representative with Excite@Home Redwood City, Ca
Provided network support and site monitoring for @Home customers. Responsibilities include troubleshooting high speed line troubles, network equipment, and telco equipment with customers and telcos
Worked directly with the Excite@Home operations Center to identify backbone problems such as BGP routing issues, packet loss issues, and HUB equipment failures to overload situations.
1/98 - 4/99 Intern with Community Care Partners at Thoms Rehabilitation Hospital Asheville, NC
Provided user support and Informix 4GL/SQL programming on UNIX and NT networks.
Wrote and tested I4GL programs for a new a new billing system.
6/98 - 8/98 Intern with Camstar Systems, Inc. Campbell, Ca
Provided GUI layout and Manufacturing Execution Systems application programming, testing and debugging using Visual C++, COM/DCOM, Visual Basic, Visual Source Safe, Access and Oracle databases on NT platform.
9/96 - 12/96 Student Representative with campusMCI ISP Asheville, NC
Provided user support and marketing to the university community for a national Internet service provider.
1/96 - 12/97 Computer Lab Attendant at The University of North Carolina Asheville
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Provided user support for Vax, Unix networks, Machintosh and PC workstations and a variety of applications.