CAUTION! We
are not responsible for damages to the drives due to
shipping and handling. Hard drives are extremely fragile and should be
handled accordingly.
Enclose the drive original container or an
anti-static bag. If packaging
more than one drive, use a separate container or bag for each drive.
Use 2-inch thick foam rubber in a corrugated
box. Multiple drives in a
single box should be packaged with foam rubber between each drive.
Do NOT use foam packing pellets, bubble wrap, or newspaper.
Please include a detailed description of how
the data was corrupted,
(data accidentally erased, drive stopped spinning,...), if any attempts were
made to recover the data prior to it being sent to us. and your company
information (person to contact, phone number, return address)
Shipping Charges
You must pay shipping charges to send your drives.
NO COLLECT SHIPMENTS WILL BE ACCEPTED without prior authorization.
NTSP pays for shipments of repaired drives to you.
Proof of Delivery
NTSP will not be responsible for shipments for which the
carrier cannot provide proof of delivery. You should choose a carrier who
will be able to trace the shipment.
Ship to:
NTSP
37462 Bristol Ct
Palmdale, CA 93550
Please call us with any
questions:
(661) 265-7914
