PalTalk Help

Click on the links below for easy step by step instructions on how to fix your PalTalk problem.

  1. To re-install PalTalk follow these instructions
  2. You have a Firewall & you are having audio problems
  3. Troubleshooting microphone problems
  4. Set PalTalk so you can play music & sing at the same time

Re-installing PalTalk

  1. Delete all the files in the C:\WIndows\Temp folder
  2. Uninstall Paltalk
  3. Delete the C:\PalTalk folder
    Note: If you received any files thru PalTalk, move them from the C:\PalTalk\Received Files folder
  4. Restart your computer
  5. Turn OFF your antivirus program
  6. Goto http://www.paltalk.com download and install PalTalk


Firewall audio problems

  1. On the main PalTalk window click on SETUP
  2. Click on the ADVANCED SOUND CONTROLS tab
  3. Put a checkmark on Firewall/Home Network Voice Support
  4. Restart PalTalk and test your sound


Troubleshooting Microphone problems

To determine if the problem is your microphone, windows, or PalTalk. Follow the instructions below.

Click on Start -- Run and type SNDREC32 then click on OK
You should see the Sound Recorder program. Click on the Record button and talk into your mic

Sound Recorder

Stop recording and play it back. If you hear your voice then you either have a Firewall
Or you installed PalTalk with your Antivirus program ON

If you dont hear your voice make sure that your microphone is plugged into the right hole in back of computer
If it is plugged in correctly then continue to Sound Settings


Sound Settings

On the lower right hand side of your screen, next to the time display. You should see a small yellow speaker icon like the one on the image below.

Speaker

Right click on the speaker and then click on "Open Volume Controls" from the menu.
A window will open, similar to the one below.

VolumeContros
(Not everyone has the same audio settings, just concentrate on the items we mention.)

Remove the check mark in MUTE under Microphone Balance
Talk into your microphone... You should be able to hear your voice coming thru your speakers.

Sound Settings Pg 2
Next

If you would like to setup your audio settings to play music and sing at the same time click on the image below

Karaokee Sound Settings